Thanks AllSlots...for the scammy and misleading promotion

dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
72 hours to get 100 Free Spins on Halloweenies!

xxx, join Frankenstein and friends for 100 truly spooky FREE spins at All Slots Casino.

Get your Halloween treat:
Log in with your username, Asrxxx
Make a deposit at All Slots Casino
Start spinning!
GET YOUR FREE SPINS

This exclusive offer expires on Friday, so start spinning today!

* Halloweenies is available only in the download version of All Slots Casino. Click here for download instructions.

Happy Halloween!


Shelley Simmons
General Manager
All Slots Casino

PS - Don't forget, when you make your first deposit at All Slots Casino, we will match you first deposit up to $200!
View email online.

Terms and Conditions
James, you are exclusively invited by All Slots Casino to participate in this promotion. You may not transfer or forward this invitation to any third party.
You will receive 100 free spins on Halloween once you have made a deposit of $10 or more during the promotion period.
Promotion Period:
GMT: 12:01 a.m. 31st October - 11:59 p.m. 2nd November
Canada - EDT: 8:01 p.m. 31st October - 7:59 p.m. 2nd November
Canada - PDT: 5:01 p.m. 31st October - 4:59 p.m. 2nd November
Europe - CEDT: 2:01 a.m. 1st November - 1:59 a.m. 3rd November
Australia - EST: 10:01 a.m. 1st November - 9:59 a.m. 3rd November
Your free spins will be awarded immediately and will be available to play for seven days.
The free spins are only available on the Viper Download software, and not on the Flash or Mobile casino platforms.
Payouts won while playing free spins are credited to your bonus balance.
Bonus credits not played within 30 days of being awarded will be deemed to have expired and will be removed.
Under the ClearPlay Bonus Management System all bonuses are subject to a minimum playthrough requirement before they are available to be withdrawn. Click here for the complete Bonus Management System terms and conditions.
The decision of the casino is final and no correspondence will be entered into.
Username: xxx

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So, after arguing with the CSR because my $10 deposit was denied (minimum $25 in the cashier), she explains, that no, the email says deposit $25 (which we clearly see it does not). She explains further the minimum $10 is only for mobile...again, as we see, the free spins are for download casino only.
Basically, either a piss-poor job by the promo team, or a deliberate misrepresentation.
 
Last edited:

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
These types of promos always seem to be a little misleading. So many times people deposit and the find out that the 'free spins' they're entitled to are 5 spins - or if the promo actually says the amount of spins then sometimes it's not for all the lines, etc. Like "Deposit $100 and get 100 free spins!!" and then after you deposit you find out it's only for 1 line - a ONE dollar value. I personally think those types of promos should say how many spins, how many lines and the denomination of the coins as well.

I know that has nothing to do with your issue, I just wanted to vent since it's one of my pet peeves. :oops:

But I agree that the mail says $10 but of course there's no way to deposit $10 so yes it's misleading. I'd shoot a mail to the rep, it's now this lady Emma who seems to be pretty helpful. Although I doubt she could change the minimum deposit at the casino but maybe she can do something.
 

Balthazar

The Governor
Joined
Aug 14, 2012
Location
Woodbury
More importantly, what are these free spins worth? They don't say anything about the value. For all we know, it could be 100 spins at 1 line 1 cent each (so 100 spins = $1 value). We've seen this before.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
More importantly, what are these free spins worth? They don't say anything about the value. For all we know, it could be 100 spins at 1 line 1 cent each (so 100 spins = $1 value). We've seen this before.

If you can get them from a mere $10 deposit, they are bound to be less than all lines. However, it turns out you can't get them for $10 after all, but $25. Maybe they are all lines, but it would be 1c per line.
 

Markus_Demon

Banned User - violation of <a href="http://www.cas
PABaccred
Joined
Oct 4, 2011
Location
Home
well I have problem with this All Slots Casino too...

They not paying my winning claiming their accounting department is busy :D:D hehe

and its all the time next day, tomorrow etc... its a non bonus legit win :D And problem is i already lost 600€ of the withdraw as it sit there and i have to keep canceling part of it .. to loose.

I think they have financial problems or they delay payments just to make players play and loose.


very bad casino
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Get your Halloween treat:
Log in with your username, AsrXXXXXXXX
Not a good idea to post your username on the forum... :(

More importantly, what are these free spins worth? They don't say anything about the value. For all we know, it could be 100 spins at 1 line 1 cent each (so 100 spins = $1 value). We've seen this before.
That's one of my pet peeves too :mad:
Even as a webmaster, I get casinos saying e.g. "Tell your players about this 25 free-spins promo", but they hardly ever say what the VALUE of the spins are - the single most important factor IMPO. Often when I go back to them to ask - it's like trying to get blood out of a stone!

KK
 

Jackpot Factory

Dormant account
Joined
Feb 2, 2005
Location
Malta
Hi everyone,

I just checked with our promotions department about the free spins offer.

The terms and conditions in the email were not as clear as they should have been. They should have mentioned that the minimum deposit at All Slots’ mobile version is different than at the Viper and Flash casinos.

There’s only a few hours left to enjoy this Halloween promotion, and we want to make it up to any player who was inconvenienced.

Please contact our support team as soon as possible and they will make sure you receive your free spins.

Thanks,

Emma Ormston
Assistant to VIP Player Affairs
Jackpot Factory
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Hi everyone,

I just checked with our promotions department about the free spins offer.

The terms and conditions in the email were not as clear as they should have been. They should have mentioned that the minimum deposit at All Slots’ mobile version is different than at the Viper and Flash casinos.

There’s only a few hours left to enjoy this Halloween promotion, and we want to make it up to any player who was inconvenienced.

Please contact our support team as soon as possible and they will make sure you receive your free spins.

Thanks,

Emma Ormston
Assistant to VIP Player Affairs
Jackpot Factory


Given that the free spins were ONLY available on the download casino, information about the mobile version was irrelevant as mobile players would not have had access to the free spins. Missing also is the value, 100 spins at how many lines and what coin value per line. These offers have been forever tarnished by the notorious "Gift Crap" promo offered by another brand that sails the rivers in a steamboat, and being one of the first promos utilising what was then a brand new MGS facility. It turned out the 100 spins were ONE line at ONE cent, total value $1.

They should at least be all lines, even if only 1c per line, else players will not necessarily be appreciative once they find out, ruining the main purpose of such promos.
 

quber

Senior Member
Joined
Feb 25, 2004
Location
Europe
I totally agree about the 100 lines at 1c being the worst offer ever, twice now I have had this and both times I closed my account at that casino. If they don't have the decency to a least give all lines then I don't have the decency to play there.

A stupid scammy insulting promo will always lose my custom.
 
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