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Discussion in 'Online Casinos' started by chayton, Apr 20, 2010.

    Apr 20, 2010
  1. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I just wanted to publicly thank Bryan, Max, the robot, the muppet and the rest of the gang for what they do here.

    A lot of us (myself included) see this forum as a second home. We come here to socialize...or complain when we don't win...or brag when we do...or just pass some time. Let's not forget that the real reason this site is here is as a player advocate. Until you actually NEED it, you don't really realize how important it is to have someone fighting for you.

    Without getting into all the gory details, we recently had to make use of the PAB service after Ray had his very first progressive win - which should have been a very exciting occurance but ended up being a frustrating and stressful nightmare. After repeatedly banging our heads on the wall and being stalled and unable to get anything except for standard form replies or non-responses or excuses, we were finally contacted this morning by someone higher up the ladder who was actually helpful and was able to get the ball rolling.

    There's no way that we would have gotten anywhere on our own, this was all due to the efforts of Max and Bryan.

    The full withdrawal amount of slightly under $34,000 was just processed this morning and should be arriving shortly. :D

    So thank you thank you thank you! From me AND the guy who learned his lesson about playing non-accredited casinos.
    :thumbsup:
     
    38 people like this.
  2. Apr 20, 2010
  3. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    WTG Max and Bryan!

    You know, you would think that an operator who has a player winning big would be smart enough to make the whole experience a positive one in order to reap the benefits of favourable publicity and the endorsement of the player in his or her player community.

    This sort of treatment of a player detracts so much from the goodwill such a win should generate both with the player and with other players.

    Hard to fathom such an approach by an operator - or an owner that is so out of touch he doesn't know that his management or staff are screwing a rare event like this up. :mad

    In due course it will be interesting to have confirmation that the money was received safely...and where it was won.
     
    4 people like this.
  4. Apr 20, 2010
  5. dominique

    dominique Dormant account

    Occupation:
    webmistress
    Location:
    The Boonies
    Cool beans, Bryan and Max.

    It's great to hear positive news.

    Enjoy, Ray!

    :thumbsup:
     
    1 person likes this.
  6. Apr 20, 2010
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    In all fairness I think it needs be said that Bryan did the heavy lifting on this one and deserves the credit for the happy outcome. Without his getting personally involved ... well who knows, but it certainly helped in a BIG way. He 'da man! :nod:
     
    4 people like this.
  8. Apr 20, 2010
  9. kakata

    kakata Banned User - hyper flamming PABnonaccred PABnoaccred PABaccred

    Occupation:
    sales
    Location:
    miami fl
    Chay go buy the wedding dress..Im ready:D
    :thumbsup::thumbsup::thumbsup:
    Im so very much content for you and your friend....spend wisely....and if you really want to use a safe place to have your money.....well you can use me...no problem at all:rolleyes: just in case ;)
     
    2 people like this.
  10. Apr 20, 2010
  11. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I'll post when he receives the $$ in his hot little hands. I can tell you right now that the casino was a new(ish) casino in the stable of William Hill. In all fairness to WH, once Bryan was able to contact someone in charge there, they fixed the issue. (Thanks MATT!) But the problem is that Ray as a player didn't have that option. He had no recourse and no way to contact anyone to help - he was dealing with the individual casino's customer service (who were clueless) and a VIP Host (who was useless.) Without casinomeister, the William Hill guy would have been unreachable by us and this could have dragged on forever.

    Thanks! He can now afford to pay for the new fridge we had to buy yesterday! :thumbsup:

    Amen to that, but you softened them up for him. Thanks for everything.
    :notworthy

    K, it's all about sex and money with you huh? Or sex FOR money. Or vice versa! ;)

    Thanks alot everyone.....woohoo....only way I could be happier right now if it would have been MY jackpot!
     
    1 person likes this.
  12. Apr 20, 2010
  13. all4greed

    all4greed Now we can do business.

    Occupation:
    Misc.
    Location:
    Pacific NW
    Glad it all appears to be worked out. Nothing worse than winning then wondering if you will get paid...
     
    1 person likes this.
  14. Apr 21, 2010
  15. nisosbar

    nisosbar Ueber Meister PABnonaccred

    Occupation:
    Other
    Location:
    Right here
    That is precisely why I don't ever play at any casino rogued, and honestly, first priority for my dollars goes to those casinos on the accredited list.

    so I echo the Chayton's sentiment. :) :thumbsup:
     
    1 person likes this.
  16. Apr 21, 2010
  17. love2winalot

    love2winalot Dormant account

    Occupation:
    Roulette Player
    Location:
    Philippines/Visiting Las vegas
    Hiya: See, this is the whole point of this site vs other affiliate sites. It is one thing to send a player to a Casino, and say, "Trust Me", vs saying, "I will go to bat for you if needed", and actually getting out the Baseball bat.......:thumbsup:
     
    3 people like this.
  18. Apr 21, 2010
  19. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia

    FYI...There are reputable affiliates (myself included) who go into bat for players.

    It really get me frustrates me when players make generalised statements like this. Especially given the number of top affiliates at CM such as Rob; webzcas; Simmo!; KK...ect...ect

    I get annoyed by statements like this because noobies read this stuff and start thinking ALL affiliates are scum bags.



    Cheers

    :)

    Dave
     
    3 people like this.
  20. Apr 22, 2010
  21. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Just thought you'd all like to know....

    [​IMG][​IMG][​IMG]
     
    12 people like this.
  22. Apr 23, 2010
  23. love2winalot

    love2winalot Dormant account

    Occupation:
    Roulette Player
    Location:
    Philippines/Visiting Las vegas
    Hiya: Aussie Dave, I did not mean to generalize, or say anything bad about affiliates. I will be an Affiliate shortly. What i meant to say was that CasinoMeister has a public Forum, and can verify that player XYZ has an account at accredited casino AAA, and the players on this forum KNOW THIS.

    If I sign up thru, "Super Affiliate", as great as they are, if accredited casino says, "the Philippines suck, and you are sharing you internet connection with over 100 other users, "i am", so we are claiming multiple players on the same account, Winnings are forfeit, and you are banned". What do I do?

    Here, the dispute method is easy to find, and to follow up on. At Super Affiliate, i would most likely need to use e mail, would have no idea who the casino rep is for that site, "or if there even is one", and i dare to say, the dispute process would be harder, and longer.

    I am NOT saying other sites are bad, I AM saying, imhop, This site is BETTER.
    I have a really good PC, and the best video card i could afford installed. I even had to have a bigger Fan motor installed to meet the specs of the video card. My PC Rocks. Buuuuuuuuuut, if some guy who has a, "Custom built Gaming PC", was asked about my PC, he would say it is OK, but compared to his, I have a toy for little kids to play WoW on.....hehehehe.

    In closing, "Thank God for ALL the GOOD Casino Reps/Affiliates....:thumbsup:
     

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