- Joined
- Jun 5, 2006
- Location
- Edmonton Canada
I just wanted to publicly thank Bryan, Max, the robot, the muppet and the rest of the gang for what they do here.
A lot of us (myself included) see this forum as a second home. We come here to socialize...or complain when we don't win...or brag when we do...or just pass some time. Let's not forget that the real reason this site is here is as a player advocate. Until you actually NEED it, you don't really realize how important it is to have someone fighting for you.
Without getting into all the gory details, we recently had to make use of the PAB service after Ray had his very first progressive win - which should have been a very exciting occurance but ended up being a frustrating and stressful nightmare. After repeatedly banging our heads on the wall and being stalled and unable to get anything except for standard form replies or non-responses or excuses, we were finally contacted this morning by someone higher up the ladder who was actually helpful and was able to get the ball rolling.
There's no way that we would have gotten anywhere on our own, this was all due to the efforts of Max and Bryan.
The full withdrawal amount of slightly under $34,000 was just processed this morning and should be arriving shortly.
So thank you thank you thank you! From me AND the guy who learned his lesson about playing non-accredited casinos.
A lot of us (myself included) see this forum as a second home. We come here to socialize...or complain when we don't win...or brag when we do...or just pass some time. Let's not forget that the real reason this site is here is as a player advocate. Until you actually NEED it, you don't really realize how important it is to have someone fighting for you.
Without getting into all the gory details, we recently had to make use of the PAB service after Ray had his very first progressive win - which should have been a very exciting occurance but ended up being a frustrating and stressful nightmare. After repeatedly banging our heads on the wall and being stalled and unable to get anything except for standard form replies or non-responses or excuses, we were finally contacted this morning by someone higher up the ladder who was actually helpful and was able to get the ball rolling.
There's no way that we would have gotten anywhere on our own, this was all due to the efforts of Max and Bryan.
The full withdrawal amount of slightly under $34,000 was just processed this morning and should be arriving shortly.
So thank you thank you thank you! From me AND the guy who learned his lesson about playing non-accredited casinos.