Spin station warning!

[Jono777]

Understandable mate, yes their 48hr PP sucks big time and to put it politely simply 'no need'

Apologies if any offence caused, not my intention but I said might have promoted or by 'dealings with' I was actually referring to the G'Day 5 scatter 'event' as I will remember that video forever

Did they offer some sort of NDB to do a video ?? or is my stress and old age getting it mixed up with something else ?? Has been a while in my defence

This group seem to have more than one set of rules after reading of your ND cash out cap not being enforced makes me think do they really know what they are doing.

In relation to UKGC and obtaining help and support from them, sorry but my opinion is that you will have more chance of a 6 Diamond trigger, followed by 6 x 6 diamond re-triggers (pun intended)

All they are interested in IM(humble)O is the rule they put in place regarding the place of supply/place of consumption - IE Money!

 

[Birdy84]

I have played at quite a few casinos in this group never in our native GBP, i wonder if this means i can get all my deposits back as winnings would have been voided, doubt it right

To be honest i have seen this rule at certain casinos so i do tend to check for it before playing somewhere now, i don't recall seeing it when i used to deposit with them though so maybe it's a more recent addition but it's a rubbish term really makes no difference money is money but if it's in the terms at the time of depositing then im not sure there is much you can really do other than not play with them in future.

 

[dunover]

Understandable mate, yes their 48hr PP sucks big time and to put it politely simply 'no need'

Apologies if any offence caused, not my intention but I said might have promoted or by 'dealings with' I was actually referring to the G'Day 5 scatter 'event' as I will remember that video forever

Did they offer some sort of NDB to do a video ?? or is my stress and old age getting it mixed up with something else ?? Has been a while in my defence

This group seem to have more than one set of rules after reading of your ND cash out cap not being enforced makes me think do they really know what they are doing.

In relation to UKGC and obtaining help and support from them, sorry but my opinion is that you will have more chance of a 6 Diamond trigger, followed by 6 x 6 diamond re-triggers (pun intended)

All they are interested in IM(humble)O is the rule they put in place regarding the place of supply/place of consumption - IE Money!

No the video was Sponsored by Snazzyslots, a one-off! I got lucky.
I say again it would look odd for a player with Euros to want to play USD. Would there be an issue otherwise?

 

[vorcirion]

No the video was Sponsored by Snazzyslots, a one-off! I got lucky.
I say again it would look odd for a player with Euros to want to play USD. Would there be an issue otherwise?

I can think only one valid reason for a casino why it would care what currency I use, is the value of freespins I'd get. But I'm sure they know that many people do use different currencies than their country's currency. To me it's just another excuse to steal people's money and enhance their profits. Their customer service couldn't give me any kind of logic for this rule. Just kept saying that yeah it's in the rules and you should've followed it. Sent an e-mail to their "highest management" asking the same question. No answer as of yet.

I mean what's next? If casinos start sneaking other kind of rules to some usually irrelevant sections of their rules...are they valid too? Like if you deposit with a credit card, you can play only netent slots. If you play some other slots, your winnings will be voided. Sure it would be in the rules but come on.

 

[vorcirion]

okay a quick update. I was able to talk to their (spin station) head of customer service on the phone and they actually had a legitimate reason for this whole currency thing. But yeah they realized that I'm a legitimate player and they will reopen my account again and I'll get to keep my winnings etc! now I just need some pizza for my happy feelings *\o/*

rest of you please do pay attention to these currencies from now on! I guess it's a pretty new thing and hope no one else gets into trouble.

 

[Harry_BKK]

okay a quick update. I was able to talk to their (spin station) head of customer service on the phone and they actually had a legitimate reason for this whole currency thing. But yeah they realized that I'm a legitimate player and they will reopen my account again and I'll get to keep my winnings etc! now I just need some pizza for my happy feelings *\o/*

rest of you please do pay attention to these currencies from now on! I guess it's a pretty new thing and hope no one else gets into trouble.

Good to hear that. All is well that ends well!!!

But could you elaborate what they presented as legitimate reason?

 

[vorcirion]

Good to hear that. All is well that ends well!!!

But could you elaborate what they presented as legitimate reason?

I promised not to go into too many details so others won't get any ideas but any kind of normal player shouldn't have problems with them anyway

 

[Tirilej]

I promised not to go into too many details so others won't get any ideas but any kind of normal player shouldn't have problems with them anyway

That smells a bit....as if they had read this thread.

I will still watch out if that eCogra approved either get off their site or they post a correct link.
I would never touch them after them lying to me today.

Happy you got your winnings though

 

[Jono777]

Yes defo glad you got your winnings, especially after my initial post on the matter.

Still treat this group with kid gloves from here on in though

 

[geordiecolin]

Spin station are from the same station as Devilfish casino who I posted my thoughts on a few months ago. That stable will try to find any excuse to gain from the casual bonus seeker including the use of very tenuous "infringements" I would implore folk to stay clear of that stable.

 

[Harry_BKK]

I promised not to go into too many details so others won't get any ideas but any kind of normal player shouldn't have problems with them anyway

That smells a bit....as if they had read this thread.

I will still watch out if that eCogra approved either get off their site or they post a correct link.
I would never touch them after them lying to me today.

Happy you got your winnings though

That smells not just a bit. Everyone who has something to hide will ask that nothing to be said in a public forum.

I have written today to the eCogra and given them 3 working days to answer whether they are the ADR for SpinStation and whether they audit the Caddell Group casinos.

Pretty sure by now they have read this thread and know exactly what is being discussed. Why would otherwise some Caddell properties suddenly appear on the eCogra list for ADR.

As for the eCogra Safe&Fair seal they are not even listed on the eCogra site, hence i doubt they have the seal. The list can be seen here:

You do not have permission to view link Log in or register now.

 

[Harry_BKK]

One more thing regarding eCogra and SpinStation/Caddell.

The ADR option only applies to UK players. If you go to the general eCogra complaints form none of the Caddell group casinos can be found:

You do not have permission to view link Log in or register now.

However, if i load the SpinStation website from my location with a Thai IP it still shows in the T&C's that eCogra is their ADR.

Result with the present information:

- SpinStation/Caddell separates between UK and ROW but lets the ROW believe that eCogra is their ADR whereas the ROW will have to submit its disputes to the Curacao egaming, where we all know that nothing will happen

This on top that an eCogra Safe&Fair seal or link to an audit report is nowhere to be found or seen on any of their sites.

All this gives Caddell sites false credibility and reputation.

 

[Jd666]

Looks like this group do what they feel like at the time.

I have a couple of accounts in $ in this group and been paid from the sign up bonuses after clearing WR.

Only advantage i see in not playing in your own currency is if your countries currency is worth lower than Euro or GBP.
As your 100% or whatever sign up bonus would be worth more if you were playing in a currency worth more.
But you still have to clear WR on the bugger.

 

[spintee]

Well what can I say ?

Played the 20 free spins today and won just over £30. I have been playing for like 10 hours straight and Not one error and I mean it, Unbelievable, I have managed a withdraw so lets see how it goes,

I did say and others that the group is not bad, I tell you one thing for sure if this withdraw goes in without issues I will play there, No problems about that, Its been so long I cannot remember the last time I played without an error,
It was crazy to tell the truth, smooth and error free,

I will show some highlights, I got silly towards the end and was eating it up so I done the best thing and live to fight another day,

 

[Harry_BKK]

Well what can I say ?

Played the 20 free spins today and won just over £30. I have been playing for like 10 hours straight and Not one error and I mean it, Unbelievable, I have managed a withdraw so lets see how it goes,

I did say and others that the group is not bad, I tell you one thing for sure if this withdraw goes in without issues I will play there, No problems about that, Its been so long I cannot remember the last time I played without an error,
It was crazy to tell the truth, smooth and error free,

I will show some highlights, I got silly towards the end and was eating it up so I done the best thing and live to fight another day,

WTG Terry.

They are surely not too bad for UK players as you play under the UK license.

But the ROW is under Curacao, different story for that as they do not even have a MGA one, hence as a ROW player you are screwed when you hit some problems with them.

Also they seem to bluntly lie about eCogra which is just not in order. Either you have the seal, display it and link to the report or you don't. You can't write on the site that eCogra is assuring a fair player experience when you can't prove that.

 

[geordiecolin]

WTG Terry.

They are surely not too bad for UK players as you play under the UK license.

But the ROW is under Curacao, different story for that as they do not even have a MGA one, hence as a ROW player you are screwed when you hit some problems with them.

Also they seem to bluntly lie about eCogra which is just not in order. Either you have the seal, display it and link to the report or you don't. You can't write on the site that eCogra is assuring a fair player experience when you can't prove that.

This is another thing that I pointed out months ago with Devilfish casino,who are part of the same group. It was only when I pointed it out to Devilfish casino that they got themselves on the eCogra list of clients. I am very vexed about devilfish,actually

 

[Harry_BKK]

This is another thing that I pointed out months ago with Devilfish casino,who are part of the same group. It was only when I pointed it out to Devilfish casino that they got themselves on the eCogra list of clients. I am very vexed about devilfish,actually

Indeed strange as i am pretty sure that the first day i checked i could not find hardly any Caddell site on the eCogra list, the next day 21casino, gday, fruity casa, grand ivy and a few others were there but until today Spinstation is not.

The worse thing is however to claim that eCogra is auditing their games. On the eCogra list the Caddell group is nowhere to be found. I know that they charge an arm and a leg for their auditing services hence not many casino groups have their Safe&Fair seal.

 

[geordiecolin]

Indeed strange as i am pretty sure that the first day i checked i could not find hardly any Caddell site on the eCogra list, the next day 21casino, gday, fruity casa, grand ivy and a few others were there but until today Spinstation is not.

The worse thing is however to claim that eCogra is auditing their games. On the eCogra list the Caddell group is nowhere to be found. I know that they charge an arm and a leg for their auditing services hence not many casino groups have their Safe&Fair seal.

I fully understand that new casino's have teething problems but I think that there is no excuse to use deception in order to create and/or save money. I strongly believe this group conned me and I will never forget it

 

[geordiecolin]

Well what can I say ?

Played the 20 free spins today and won just over £30. I have been playing for like 10 hours straight and Not one error and I mean it, Unbelievable, I have managed a withdraw so lets see how it goes,

I did say and others that the group is not bad, I tell you one thing for sure if this withdraw goes in without issues I will play there, No problems about that, Its been so long I cannot remember the last time I played without an error,
It was crazy to tell the truth, smooth and error free,

I will show some highlights, I got silly towards the end and was eating it up so I done the best thing and live to fight another day,

Congrats Spintee, I hope your withdrawal goes smoothly

 

[brianmon]

Indeed strange as i am pretty sure that the first day i checked i could not find hardly any Caddell site on the eCogra list, the next day 21casino, gday, fruity casa, grand ivy and a few others were there but until today Spinstation is not.

The worse thing is however to claim that eCogra is auditing their games. On the eCogra list the Caddell group is nowhere to be found. I know that they charge an arm and a leg for their auditing services hence not many casino groups have their Safe&Fair seal.

One thing I don't understand about all this... Why would eCogra need to audit an individual casino's games, when we're constantly told that the games come direct from the games provider's servers, and that it's impossible for a casino site to influence or interfere in any way, with any of the games

If that is true, then the best eCogra can do is check the games are indeed coming from where they're supposed to be coming from, rather than need to do a full audit

 

[Harry_BKK]

One thing I don't understand about all this... Why would eCogra need to audit an individual casino's games, when we're constantly told that the games come direct from the games provider's servers, and that it's impossible for a casino site to influence or interfere in any way, with any of the games

If that is true, then the best eCogra can do is check the games are indeed coming from where they're supposed to be coming from, rather than need to do a full audit

They do a full audit that the game results are fair and deliver the advertised RTP. A good example is 32RED: Old / Expired Link

The audit is actually quite extensive.

 

[spintee]

They do a full audit that the game results are fair and deliver the advertised RTP. A good example is 32RED: Old / Expired Link

The audit is actually quite extensive.

I can go on to long about this audit rubbish, Are they genuine? Yes most likely but only to juggle the books, have you seen games take take take than all of a spin they paying out after weeks? Thats because I believe the providers have the influence over what to send the casino servers, E;G, take out alot of the winning generated numbers or put alot more in,

So they pay outs are abot on par, Tin foil hat job? Nah I on the money here, Yes most providers have got sahres / revenue in the certificates pockets but it will not look good if officials came in say from U.K and took a look behind the seen, So better them to work on the rtp when the books arrive,

Just say I tot a grab machine that grabs teddys, I can change that my self to 1000 goes and no win, Than after the 1k goes make sure they hang on to a win like a drug dealer is holder on to there needle, But lets say each time the machine gets turned off it restes and I am not about to work it, than told its tokk 10k in but paid out 1 teddy, I would run down there and turn the grabber to grip 8 morefor the next 8 plays than all teddys are gone and machines will state gave 9 teddys in 100k grabs and the certifcate guy would say yep thats fair,

100,00 k goes and gave 9 teddys, =90% give a signature and done, Mind you Jonmincher is writing the signature for me

Obvious it works out on a majour scale but I am sure if a few of my grabbers shoed wrong then Jon would soon sign it of, Well he would as he works for me

 

[brianmon]

They do a full audit that the game results are fair and deliver the advertised RTP. A good example is 32RED: Old / Expired Link

The audit is actually quite extensive.

Ok. but apart from 32Red, who have their own games server (albeit probably an MGS server, which is just dedicated to 32Red, and possibly, only under MGS'S control),

All other casinos 'supposedly' have their games delivered DIRECTLY from MGS's servers, so if that's so, then why the need to do an extensive audit at each casino, when all the games are 'supposedly coming from the same source and therefore, will be identical, and the individual casinos can't influence any game's outcome - 'supposedly'

If you see where i'm coming from?

 

[spintee]

Ok. but apart from 32Red, who have their own games server (albeit probably an MGS server, which is just dedicated to 32Red, and possibly, only under MGS'S control),

All other casinos 'supposedly' have their games delivered DIRECTLY from MGS's servers, so if that's so, then why the need to do an extensive audit at each casino, when all the games are 'supposedly coming from the same source and therefore, will be identical, and the individual casinos can't influence any game's outcome - 'supposedly'

If you see where i'm coming from?

I do if I think I know where your coming from

I really do not think casino has no effect on pay unless there is a secret that they can chose the RTP, Which alot belive is possible,

If coming from the sames servers than why each casino has to be ;looked over ? If they have no controll than why do bother signing of for each casino ?

Why check every body t-shirt if they came of the same production line and done all the spot checks?

It where it goes back to some casino's that are not seen on some sites, such as licence, I mean whats the point if 100 people are selling things but I am the main supplier and I am sending them direct? what they going to do by looking at your computer? It does not make sense,

If I am licence to sell say a make of a razor and I have 10 people selling for me and all there doing is getting the sales but I am the one sending the stuff than why would trading standerds come round your house to make sure there legeitment when you not even touch them or have any on person?

 

[Jono777]

Casinos DO have a certain degree of control of the games, although RTP I would say is not one of them.

Quick examples

Trada - On DOA the max coin value is 0.10

Leo Vegas (and others Incl Sky V) - Raging Rhino default bet size is 1.20, whereas most load up at 0.40.

Theoretically the following scenario (although very, very unlikely) could happen so 'measures' would have to be in place to stop it happening.

I'll use the much loved DOA as an example here.

Sites A-Y - it eats, pays a bit, eats pays a bit....

Site Z - It payouts out the bulk of its RTP

This goes on for a good while, totally unfair on Site Z

Very hard to explain, got in my head what I want to say lol but hard to put into clear text explanation.

I would love to prove it but I strongly think although 'random' returns cannot be affected or tampered with by the casinos, there is a

'Do not pay more than £xxxx' in a set period, again to protect the casino from 'huge hitters' or that once in a lifetime hit I had on Thunderstruck II

Imagine of a player hit that on max bet in the early stages of a new casinos adventure.

'Protection' (think whatever that may be) has to be there to some degree.