Resolved Slottyvegas does everything to delay verification

JohnSnow

Experienced Member
PABnononaccred2
Joined
Mar 12, 2018
Location
Netherlands
You're failing to understand the point John. You're supposed to send a private message to the casino rep to sort out the issue, not post it out in the public so that everyone can immediately draw their conclusions about how bad the casino is and they're stealing the money and blahblahblah when all of the details aren't even known.

Misunderstanding or not you shouldn't have posted this thread in the first place, not until after the rep was unable to help you (had that been the case).

There are rules here. Rules that you agreed to when you signed up and rules you should've read before posting a complaint. Clearly you didn't.

I think that you are missing the point. I have already apologized to the slotty Vegas team and stated here that it was my fault for not understanding what they actually meant by requiring a bank statement. Yes I should have contacted the rep first and would do this if I was not so frustrated because I didn't even know that they had one here. Also I have asked earlier in one of my messages to edit the title of this topic. What do you want now? You want to just bash me after I have apologized and pointed the fault to myself?

I took a conclusion too early and that is entirely on me. However I have also stated that not one casino in these 8 years have asked me about this particular bank statement which I was unfamiliar with and thus the frustration because after playing so long without any problems in this regard this was new and wierd to me. Eventually it was my fault YES.

And I will take a look at "the rules". I'm still human and a sick one, I can't make mistakes? I would like to change the title or the first post so at least people that don't read everything in this thread know that slotty has no fault in what happend here, how do I do this?
 
Last edited:

JohnSnow

Experienced Member
PABnononaccred2
Joined
Mar 12, 2018
Location
Netherlands
UPDATE: Slottyvegas has processed my withdrawals I already received the full amount of the withdrawal in my skrill account.

Thank you slottyvegas and my sincere apologies for the miscommunication from my part and salty behavior. Also my apologies to casinomeister for missing the rule to first contact the casino rep on casinomeister.
 

souldragon

Senior Member
Joined
Oct 17, 2012
Location
Kent
It is threads like this that have persuaded me to submit documents and get verified before i even go near to that deposit button.Yet i still find different casinos ask for different things which seems to show that it is all based on the interpretation of the regulations rather than the regulations themselves.
 

JohnSnow

Experienced Member
PABnononaccred2
Joined
Mar 12, 2018
Location
Netherlands
It is threads like this that have persuaded me to submit documents and get verified before i even go near to that deposit button.Yet i still find different casinos ask for different things which seems to show that it is all based on the interpretation of the regulations rather than the regulations themselves.

Absolutely. However keep in mind that in this case it was my own fault. I mean after the last document that I uploaden there is nothing negative I can say about slottyvegas or betat. Just make sure that you specifically ask if every single document is in fact verified for every payment you would like to use in the future. I too will avoid this hassle from now on. The thing is I trusted that everything was all well and good before depositing since my positive experience on betat. However I forgot that I was only verified on betat with skrill. I and still stand by my final point. I am not happy with the documents I have had to send about my income and outcome. I did this for only one month of history sorry really not that big of deal. This really was new to me. Normally a copy of my bank of the front and back would me enough or the transaction details and screen print of my ideal payment. However they have their own regulations and we as players must comply with it when we decide to play on their casinos. I do wish slotty had the higher rtp version on play 'n go games. But too be honest they paid better than the higher rtp play 'n go on videoslots which still amazes me.
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
You're failing to understand the point John. You're supposed to send a private message to the casino rep to sort out the issue, not post it out in the public so that everyone can immediately draw their conclusions about how bad the casino is and they're stealing the money and blahblahblah when all of the details aren't even known.

Misunderstanding or not you shouldn't have posted this thread in the first place, not until after the rep was unable to help you (had that been the case).

There are rules here. Rules that you agreed to when you signed up and rules you should've read before posting a complaint. Clearly you didn't.

I feel I have to correct this.
Everyone is free to post a complaint about a casino. What is asked for is that they notify the rep (if there is one) so that they are aware of the issue.

So maybe you should go back and read the rules one more time ;)
 

chiya

Senior Member
PABnononaccred
Joined
Nov 7, 2012
Location
Earth
I feel I have to correct this.
Everyone is free to post a complaint about a casino. What is asked for is that they notify the rep (if there is one) so that they are aware of the issue.

So maybe you should go back and read the rules one more time ;)

So rules have changed since last time I broke them? Yeah I speak from an unfortunate experience in which I posted publicly a complaint about an accredited casino before talking privately to the rep. This earned me a ban to the forums for a short while.

Clearly things have changed or aren't enforced as strongly anymore.
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
So rules have changed since last time I broke them? Yeah I speak from an unfortunate experience in which I posted publicly a complaint about an accredited casino before talking privately to the rep. This earned me a ban to the forums for a short while.

Clearly things have changed or aren't enforced as strongly anymore.

It must have been changed because I used to say the same as you but was corrected at one point.
It is still important to tell the rep, and especially for this casino because they simply hate any kind of negative thread or posts about them.

Good that you came back then anyway:thumbsup:
 

azzy

Newbie member
Joined
Jun 14, 2011
Location
finland
I have now same problem even My account was verified before...

I can say that all is now ok. Livechat solved problem. But they said that "The have sent emails" but I have got none (was not junk mail etc).
 
Top