I suggest you change your terms there or start paying by them the way i read it you payout to Neteller the same day
been waiting since Sunday morning with a small withdrawal.
im verified and have withdrawn before so.
Hi
Can you please PM me your username and I will investigate
Thanks
Krystal
you left out the text at the top of the image you posted
it reads ( as you can see in the image below )....
Check below for fees charged for each withdrawal method as well as the timeframe you can expect to wait to receive your funds after our accounts department has processed it.
We do have a 24 hr period before payments are processed and sent but PM me your username anyway and I will see what stage yours is at.
View attachment 49192
wasnt online again until now but see my withdrawal was processed about an hour after my post
You don't seem to be care very much about your games working properly? Why don't you put up a warning for players to see or something? I mean, claiming that your slots are great as they work now is nothing more than a big lie.
you left out the text at the top of the image you posted
it reads ( as you can see in the image below )....
Check below for fees charged for each withdrawal method as well as the timeframe you can expect to wait to receive your funds after our accounts department has processed it.
We do have a 24 hr period before payments are processed and sent but PM me your username anyway and I will see what stage yours is at.
View attachment 49192
The text says nothing about them sitting on it for 24 hours, so one would assume efficiency, and that "same day" meant just that.
What other job could you receive an urgent instruction, and say "i'll be on it in 24 hours", and still be in a job the following week.
Once I read "strange bonus rules for eWallets" - I'm off, that's another way of driving away your players. Ladbrokes did the same years ago, and haven't seen a deposit off me since.
I was entertaining the idea of trying some new venues (licence permitting) because the new UK regulations have driven away the majority of my current venues. I am not registering anywhere until I can confirm they have a UK licence, so if Slotsmagic was thinking of getting one, they have failed at the second hurdle as I would have spotted the eWallet oddity and backed off.
Given that Slotsmagic formed from the UK exclusive Jackpot Party, they must have inherited a significant proportion of their current player base from the UK, so I would expect a UK licence to be in the pipeline.
Just to clarify , the sentences above the table set out exactly what our withdrawal procedure is
here is the text above the Table with the pending period highlightedView attachment 49324
I self excluded myself no problem at all.
You can just do it in your account, no need fot contact with support at all.
For me, even if I haven't played there for a month, Slots Magic is a great casino. Had some nice wins, fast withdrawals, never any bonus problems. Unlike some RTG casinos.