Baptism by Fire - success Slots Ninja is giving it a go

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Slots Ninja, sister site to the award winning CasinoMax and Roaring21 is here for Casinomeister Accredition. North America facing RTG casino - they have some of the best people in the business that you'd want to deal with.

Many of you know Karolina who has been awarded Best Casino Manager for the years 2014 and 2015 - and this year they bagged the Best Casino Group award - SlotsNinja looks like a go.

Sorry no UK, AUS, or EU

You can sign up directly here. Slots Ninja
 

casguy2016

Experienced Member
Joined
Aug 30, 2016
Location
Canada
I guess i didn't understand their bonus terms properly. Apparently the 700.00 bonus I got isn't cashable so I can only cash the rest of my winnings. Likely will stay away from their bonuses in the futue but happy I have a decent amount to cash out anyways. Will provide details on how the withdrawal goes once things change status. unfortuantely only way to withdraw is wire transfer...no idea how long that will take.

Cheers
 
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casguy2016

Experienced Member
Joined
Aug 30, 2016
Location
Canada
i was speaking to support again about my withdrawal and i've been given instruction to provide my id and other things. apparently i was sent an email (which I never received and it wasn't in my spam folder either). Kind of disapointed i wasnt told about this by support when i last contacted them as it's beein in limbo since my request on Friday. Will provide my information and let you guys know how it goes.
 

dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
I guess i didn't understand their bonus terms properly. Apparently the 700.00 bonus I got isn't cashable so I can only cash the rest of my winnings. Likely will stay away from their bonuses in the futue but happy I have a decent amount to cash out anyways. Will provide details on how the withdrawal goes once things change status. unfortuantely only way to withdraw is wire transfer...no idea how long that will take.

Cheers
if it's anything like a standard one, I'd say 3-5 business days
 

casguy2016

Experienced Member
Joined
Aug 30, 2016
Location
Canada
is it normal for them to ask to call you? Never been asked for that before. Anyways i sent them the desired documents. Hopefully this is resolved soon and hopefully they dont call me at an inconvenient time...kind of annoyed it has to go that far you would think all the other documents would be proof enough. Wouldnt be such a big deal if i could be the one calling them and not the other way around.
 
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slotmaster

Paleo Meister (means really, really old)
PABinit
Joined
Apr 2, 2011
Location
Ontario
That's good they are expanding but one problem, They still don't have any withdrawal (or deposit really) options. :( Also we Canadians can play on there? Specifically from Ontario.
 

casguy2016

Experienced Member
Joined
Aug 30, 2016
Location
Canada
That's good they are expanding but one problem, They still don't have any withdrawal (or deposit really) options. :( Also we Canadians can play on there? Specifically from Ontario.
eTransfer for deposit and for some reason wire transfer for withdrawal
 

Karolina-CasinoMax

Accredited Casino Representative
Joined
Mar 3, 2017
Location
UK
Hi Guys,

Thank you for all your comments.

@casguy2016 the bonus funds are usually removed when pay out requested

We offer Etransfer / direct credit or debit card transactions and Bitcoin deposits. You can also cash out via BankWire and Bitcoin. Bitcoin is usually 24h and BankWire clearance should be no longer than 4business days.

What deposit / pay out options you usually use ?

Kind regards,
Karolina
 

casguy2016

Experienced Member
Joined
Aug 30, 2016
Location
Canada
Hi Guys,

Thank you for all your comments.

@casguy2016 the bonus funds are usually removed when pay out requested

We offer Etransfer / direct credit or debit card transactions and Bitcoin deposits. You can also cash out via BankWire and Bitcoin. Bitcoin is usually 24h and BankWire clearance should be no longer than 4business days.

What deposit / pay out options you usually use ?

Kind regards,
Karolina
Thank You, I just found out i was verified and just did the verification phone call. I should receive the funds next week via BankWire. Will post an update once that happens.
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
Etransfer for w/d, wire transfer to slow and costly, Etransfer by far best for both dep and w/d.
 

Bigjess

Newbie member
Joined
Sep 15, 2020
Location
California
I guess i didn't understand their bonus terms properly. Apparently the 700.00 bonus I got isn't cashable so I can only cash the rest of my winnings. Likely will stay away from their bonuses in the futue but happy I have a decent amount to cash out anyways. Will provide details on how the withdrawal goes once things change status. unfortuantely only way to withdraw is wire transfer...no idea how long that will take.

Cheers
Right now I’m waiting for there sister app roaring 21 to pay my payout from 3/30 I’ve never had an issue before but I had closed my account, cause for 2 months strait I won NOTHING, so I closed account reopened it 5 weeks ago I hit TWICE ok but I have not to this day received my payout wensday will be 2 weeks won $1120 an another payout is due wensday of 500 date payout was 3/6 before no more then 5 business days it would post in you bank now Im lost for words am I being robbed scamed i should of been paid out days back I will give an update I. A couple days as to if I do get my payout im very upset as to why this is going on all my info was correct an verify
 

Karolina-CasinoMax

Accredited Casino Representative
Joined
Mar 3, 2017
Location
UK
my payout has been authorized. will receive another email once the payment has been sent.
Hi casguy2016,

If you can DM me your user name I will check on the pay out and advise on timings.

Kind regadrs,
Karolina
 

Karolina-CasinoMax

Accredited Casino Representative
Joined
Mar 3, 2017
Location
UK
Right now I’m waiting for there sister app roaring 21 to pay my payout from 3/30 I’ve never had an issue before but I had closed my account, cause for 2 months strait I won NOTHING, so I closed account reopened it 5 weeks ago I hit TWICE ok but I have not to this day received my payout wensday will be 2 weeks won $1120 an another payout is due wensday of 500 date payout was 3/6 before no more then 5 business days it would post in you bank now Im lost for words am I being robbed scamed i should of been paid out days back I will give an update I. A couple days as to if I do get my payout im very upset as to why this is going on all my info was correct an verify
Hi Bigjess,

Please DM me your user name and I will check your account.

Kind regards,
Karolina
 

JohnSnow

Senior Member
PABnononaccred2
Joined
Mar 12, 2018
Location
Netherlands
Do you accept Dutch players? Signing up is possible but since casino max stopped supporting dutchies I guess you are too?
 

Karolina-CasinoMax

Accredited Casino Representative
Joined
Mar 3, 2017
Location
UK
Do you accept Dutch players? Signing up is possible but since casino max stopped supporting dutchies I guess you are too?
Hi JohnSnow,

Unfortunately we do not accept wagers from your country.

Kind regards,
Karolina
 

casguy2016

Experienced Member
Joined
Aug 30, 2016
Location
Canada
my withdrawal was processed on the 11th and as of today I am still waiting for it to reach my bank account. I'm guessing the holidays affected the time frame somewhat but that goes to show they need to have better withdrawal methods....for example MuchBetter or eTransfer
 

Bigjess

Newbie member
Joined
Sep 15, 2020
Location
California
my withdrawal was processed on the 11th and as of today I am still waiting for it to reach my bank account. I'm guessing the holidays affected the time frame somewhat but that goes to show they need to have better withdrawal methods....for example MuchBetter or eTransfer
Prior to this issue I’ve never had a problem, my wired funds would allways hit my bank account no later then 7 days 5 business days is the time frame.now it’s 3 weeks today 21 days and 2 weeks for the other payout total of $1,400 my main issue is I can’t get the cashiers or Processers to respond while support even said they contact management to speed this up still no reply Im very hot I borrowed cash thinking id be in receipt so I’m screwed now. I will update this if I get funds or if I don’t.it’s an accredited casino so let’s wait an see
 

casguy2016

Experienced Member
Joined
Aug 30, 2016
Location
Canada
Finally received my withdrawal. to recap my experience:

1) Verification was a problem as I did not receive emails from them requesting more information. Eventually i did receive the payout email so I'm not sure what was going on there. This part could definetely have gone more smoothly as it took longer than it should have with an easy way for me to cancel my withdrawal. again no idea about the email issue so that would have sped things up had it worked. not sure if locked withdrawal was available as I never asked

2) Although I deposited either using MuchBetter or eTransfer the only withdrawal option I had was wire transfer and i was charged for that both by slotsninja and my bank. This also took 10 days total (not sure how many business days in there as easeter was during this time frame)

Until they add more withdrawal options I won't be going back to this casino for sure and will from now on pay attention to withdrawal options more on any site I use. As well I should have read the bonus terms better as I would have opted out but that's definetely on me.

Overall happy I got paid and thank you to the rep on here @Karolina-CasinoMax but there is some learning here by me and hopefully them...biggest thing is withdrawal options for Canadian users
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Finally received my withdrawal. to recap my experience:

1) Verification was a problem as I did not receive emails from them requesting more information. Eventually i did receive the payout email so I'm not sure what was going on there. This part could definetely have gone more smoothly as it took longer than it should have with an easy way for me to cancel my withdrawal. again no idea about the email issue so that would have sped things up had it worked. not sure if locked withdrawal was available as I never asked

2) Although I deposited either using MuchBetter or eTransfer the only withdrawal option I had was wire transfer and i was charged for that both by slotsninja and my bank. This also took 10 days total (not sure how many business days in there as easeter was during this time frame)

Until they add more withdrawal options I won't be going back to this casino for sure and will from now on pay attention to withdrawal options more on any site I use. As well I should have read the bonus terms better as I would have opted out but that's definetely on me.

Overall happy I got paid and thank you to the rep on here @Karolina-CasinoMax but there is some learning here by me and hopefully them...biggest thing is withdrawal options for Canadian users
Me thinks Canada might become a bit complicated here. Hopefully our cousins in the Great White North won't be screwed by overbearing and draconian regs like out brethren in the UK. This is the problem when self absorbed egocentric nanny governments get involved. "We are from the government, and we're here to help." Effen A.
 

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