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Non-Bonus Complaint Slotocash/desertnight casinos deckmedia

Discussion in 'Casino Complaints - Non-Bonus Issues' started by vegas788, May 8, 2011.

    May 8, 2011
  1. vegas788

    vegas788 Dormant account

    Occupation:
    customer care
    Location:
    Switzerland
    Hello,

    They are really some problems at slotocash and desertnight casinos.

    I noticed the live chat doesnt work anymore since weeks: "Your request could not be completed, as the account you are attempting to reach is no longer active."

    And on Desertnight casino each time you select a method to do a withdrawal via all e-wallets it says that their limit is reached, since months...

    And I dont talk about others things like when you select a bonus and choose a method of payment it says you have not selected a method which qualified the bonus, ect...
     
  2. May 8, 2011
  3. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    You are not alone. Others have commented on this recent decline in a once highly rated independent Rival casino. Problems with their live chat never seeming to be working is one of the main gripes, but it seems you have highlighted a couple of other problems.

    Having all attempts to withdraw blocked because other players have seemingly used up all the cash reserves available for that method is the most worrying of all.

    The impossible to claim bonus is bordering on bait & switch if the terms do not mention anything about which deposit methods qualify.

    Have they been taken over by that controversial Ryanair boss:what:
     
  4. May 8, 2011
  5. clees42

    clees42 Experienced Member

    Occupation:
    student
    Location:
    oulu
    Something might be going on at their casino. I sent private message to slotocash rep here on 27. april and the message is still unread.
     
  6. May 8, 2011
  7. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    Hmmmm Sloto you would think you would of gave Clees42 a reply.
    Your last time here was........
    Join Date 18th May 2009
    Last Activity 29th April 2011 01:55 PM
    What's going on here?
    One thing I hate more is Ignore Player PM's
    Just my 2 cents.
    Thanks
    ~T~
     

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