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Oops didnt mean to start a squabble between seasoned players here. And I will apologize for an earlier statement where I implied that Desertnight wont pay cashouts or the like... I meant to say that (in my experience) when i find that I am dealing with a casino that changes terms or argues on what seems to ME to be meaningless issues/tiny dollar amounts (EXAMPLE: like a $5 free chip that when cashing out, nowhere does it say the $5 will be removed and the casino suddenly wants to keep it despite disclosure upfront), then personally I find I'll have problems with that casino later on for the stuff the really matters.
The replies to my thoughts/preferences are appreciated. Good dialogue and respectfully agree with the idea of just "moving on". That's why I didn't post to Ms Sloto and figured I'd just keep playing at my usual RTG gang.
Didn't mean to turn this into a large debate -- just feedback for future casinos that want to make a good name for themselves up front. It's a judgement call and I just think if you're going to put up a link/page that says "$15 free" honor it... or take it down.
I do realize $7 extra free to 10,000 newbies doesn't work. So that's okay. Casino has a choice. So do we
Best of luck CM friends... hope everyone hits the BIG ONE soon!
cheers
It's a valid point, and whilst the issue is so minor as to not be worth the bother, this is about "first impressions" given to a new player venturing to try a new venue. Many players do not "know" that a particular casino is particularly well thought of when they try it, they have just seen an ad, and common sense should tell you that if a place is no good, the LAST place you should look to find this out is one of their ads.
This industry is very much the "wild west", and many players are aware that there are numerous dodgy outfits around, so although an argument from a casino over something they advertised to a player when they first visited a site, and then deny having offered once the player has registered the account, may seem a trivial issue, the fact that the issue is NOT considered in any way "trivial" by the casino, and they would rather lose a potential player than honour what was advertised, DOES get players wondering whether there is worse to come, as in many cases, ignoring such early warning signs can lead to far greater grief when it comes to a pedantic argument over winnings and withdrawals.
Members here have the benefit of knowing that despite this bad sign, Sloto are NOT rogue, and this is not an indication of bad things to come.
Advice to "walk away" rather than continue to argue over $8 or $15 may well be good for the player, but how does this help the casino?
If several affiliates are offering this $15, this could be a bigger issue, and significant numbers of new players are getting a "bait & switch" as their first experience. Free chip hunters will still play the $8 and never come back if they lose the argument over the $15, but so will players that would most likely have made deposits had they not had the initial bad impression.
It is no good having the rep fix this on request, it needs to be handled by front line CS. They need to be told this problem exists, and to refer all claims for the $15 to higher management. As well as giving a better first impression, it will help in tracking down the cause of this problem.
I might have a clue too,
Last night, I clicked through from the baptism section, and saw the $15 page, however as soon as I navigated anywhere on the site, even to read the terms and conditions, I started seeing only the $8 offer. It seems that doing what players are supposed to do, which is read the terms, causes the tracking from "special affiliates" to be dropped, and when the casino is downloaded, it comes from a page offering only $8. This might be why the casino when installed shows only $8 in the lobby, rather than the $15.
Maybe if you download WITHOUT reading the terms, you get the $15 version. Unfortunately, I can't create multiple accounts to verify this theory.
Bryan might want to check his stats on the link to see whether there is any evidence that he is not getting credited for the players coming through CM. The tales from players who clicked through the CM link, but were then told they don't get the $15 because their account is "not affiliated with anyone", suggests that CM is NOT being credited for all the players coming through from here.
This is a FAR bigger issue for affiliates than it is for players given what offers follow the free chip. It could lead to affiliates believing Sloto has unusually poor rates of conversion, and thus not worth too much effort on their sites.
