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Bonus Complaint Slotastic blocked my account and do not want to pay my winnings

Discussion in 'Casino Complaints - Bonus Issues' started by gorohtam1, Aug 2, 2016.

    Aug 2, 2016
  1. gorohtam1

    gorohtam1 Banned User : PAB fraud PABnoaccred

    Occupation:
    I work as an electrician
    Location:
    Ukraine
    Hello. Tell me please, what do I do in my situation? I recently joined the casino Slotastiс and activated in this casino no deposit bonus. I've completed the wagering requirements of the casino and sent documents to verify your account. I sent to the casino a national passport and electricity bill. Casino refused to accept my documents and demanded my other documents. Then I sent the casino a foreign passport, a certificate from the bank, as well as photos, where I keep my passport in the hands of the face. After that, the casino has accused me that I'm sending them false documents. Casino wrote that I should send them to 10 and 13 of the passport page to refute the assertion of false documents. I scanned the passport pages and sent to the casino. After that my account has been blocked. I ask you to help in this situation. I do not want anything bad to say about this casino, but it seems to me that the casinos do not just do not want to pay my fair win and come up with all sorts of strange reasons not to pay the money.
     

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