Just saw tonight both Vanguard casino and Slot Power homesites redirect to manhatten slots.
Looks like a couple rival casinos fold without warning.
Just think they also created an affiliate account at CWC and all the links redirecting players there, they are taking the credit for. I also was just told players are still able to access the casino is they have accounts, hope they don't get burned.
Rival needs to step it up and let players know wtf is going on and going to happen.
Why would Rivals redirect to an RTG?
Evening all. I am sure you can appreciate its late here in the UK, nearly 11pm, so I am limited to what I can do right now, however I have been looking into this since I arrived in work this morning.
I dont like knee jerk reactions so I'm conducting a full investigation into this and consulting the bosses also. I am very concerned as to the antics that appear to be happening with the casino URL's in question so hopefully, tomorrow, I will be able to update you all further.
Regards to player and affiliate issues I cannot help in answering that unfortunately, hopefully you will be able to contact the casino support, affiliate manager or someone?
THIS is one of my concerns, how can you look up contact details if they have pulled the website. This is the action of a casino that has ALREADY closed down, yet they are STILL taking deposits, and presumably affiliates are still sending players to what is now a CWC casino.
The biggest problem for CWC is the fact that in the eyes of the PLAYER, a connection has been made between the two, and IF the Rival outfits simply "do a runner" leaving no forwarding details, players with outstanding issues will pursue the casinos the sites redirect to.
This also shows that it is far too easy to become an affiliate, as I would have expected such an investigation into these "antics" to have taken place BEFORE an affiliate account was permitted to be made active to earn commission from these redirects.
Since this is a CASINO becoming an affiliate for one of it's Rivals, and seeming to be closing itself down, this should have been handled through a formal B2B agreement, with clear guidelines as to which responsibilities would remain with the operator (such as honouring player balances), and which would transfer (such as player accounts, or merely traffic).
FWIW
info: You are now chatting with 'Lucy'
Lucy: Welcome to casino Live Chat. How may I help you?
me: Hi, I have a question about the Vanguard Casino website. It redirects to a website called manhattan slots. Do you know anything about that?
Lucy: Yes we have also noticed this, The technical department is working to find out what happened exactly.
me: Old / Expired Link
me: Oh
me: Ok, well I received an emailed promotion from Vanguard
Lucy: May I have your Login name and email address please?
me: me
me: me1@comcast.net
Lucy: Which promotion are you referring to?
me: Hang on 1 second so I can get it...
Lucy: No problem.
me: Vanguard Tuesday Bonus Dear Me, It's Tuesday and that means it's me for the Tuesday Bonus at Vanguard Casino! Get 60% up to $120 FREE (rest deleted)
me: My concern was the website redirecting to a completely different brand of casino
Lucy: As I can see the 60% up to $120 Free is already available in your account, Please refresh your casino and claim the bonus.
Lucy: That is just a very odd technical problem that was discovered yesterday.
me: At first I though the casino was closing down...
me: I mean I get an email saying to deposit
me: and the website is gone?
me: SCARY!!
Lucy: I can assure that we are not, That is just a technical failure.
Lucy: The technical department is working on this.
me: Ok well it's a strange thing to happen
Lucy: We totally agree!
me: Is this the only Rival casino that was redirected?
Lucy: Slot power is also redirecting to the same site.
me: Strange
me: Well I'll wait until the website is back up
Lucy: Ok.
Lucy: Is there anything else I can help you with?
me: Thanks and hopefully all will work out!
Lucy: You are very welcome.
Lucy: Thank you for visiting. Please contact us at any mee.
info: Your chat transcript will be sent to me1@comcast.net at the end of your chat.
me: bye
Dear First Gaming Partner Affiliate,
Unfortunately the Rival gaming platform hasn't lived up to our expectations over the past few months.
Because of continued and prolonged processing problems you might have seen your conversion ratios
and player values erode. We had no other option, but to drop Rival. We sincerely hope that Rival will
continue honoring their affiliate commitments as they have done in the past. Your players will be able
to continue playing on the sytem and thus you will continue receiving checks from them. However
we ask you not to send further traffic to our front page.
We wish you continued success in your affiliate endeavors.
Best regards,
First Gaming Partners Team