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Skrill not longer available @ GUTS?

Discussion in 'Payment Processing Issues' started by bowki, Nov 25, 2014.

    Nov 25, 2014
  1. bowki

    bowki Senior Member

    Occupation:
    -
    Location:
    Germany
    Hey Guys,

    i just noticed iam not able to make a deposit at Guts with skrill anymore. I made countless deposits there before but now its no longer an option.

    Im afraid i already know the answer. Its because skrill dont accept payments from Germany to Casinos registered in Curacao. Anybody else noticed the change lately?

    Its sad because i really like Guts, but skrill is my preferred option because i dont have to pay fees for anything. (Except from the fee for withdrawing at Guts :p)

    Chat was busy so i thought i ask you people first. :)
     
  2. Nov 25, 2014
  3. curremon

    curremon Senior Member PABnononaccred MM

    Occupation:
    Working
    Location:
    finland
    They have notification on their site that there is some updates and therefore some methods are unavalable.
     
    1 person likes this.
  4. Nov 25, 2014
  5. bowki

    bowki Senior Member

    Occupation:
    -
    Location:
    Germany
    That would be nice :thumbsup: Thanks, havent seen anything on the side.
     
  6. Nov 25, 2014
  7. TonyGuts

    TonyGuts Dormant account

    Occupation:
    Head of Customer Operations
    Location:
    Malta
    Hi all,

    Unfortunately we had to block Skrill in Germany due some license changes as mentioned above. This request came straight from Skrill, but we are currently looking into this if it is possible to enable this back shortly.

    We are actually doing some big changes to improve our cashier, that will give us the chance to process withdrawals even faster regardless what method or currency is being used. Due to this there might be some delays in this weeks withdrawals, but if any issues please do send me a PM and I will personally look into this.

    Apologies for any inconvenience caused, and I hope to see smooth and speedy withdrawals and support for each and every one.

    Kindest regards,
    Tony
    Head of Customer Operations
     
    7 people like this.
  8. Nov 27, 2014
  9. jumboshrimp

    jumboshrimp Experienced Member MM PABinit

    Occupation:
    chef
    Location:
    Ontario
    instadebit removed, no warnings. Canada is finished. I am finished.:notworthy. I am so sorry I started this racket.
     
  10. Nov 27, 2014
  11. TonyGuts

    TonyGuts Dormant account

    Occupation:
    Head of Customer Operations
    Location:
    Malta
    Hi Jumboshrimp,

    Instadebit will be enabled back shortly. We are still updating this on our cashier system and due to this there were some payment providers that we needed to temporarily disable. We are also planning to enable UseMyServices / UseMyFund for Canada, so we will be offering even more options in Canada.

    We currently have EcoPayz in Canada which is an e-wallet solution, but I completely understand if you wish to wait until Instadebit is turned back on, as some players find e-wallets to be an extra step.

    For any Australian and New Zealand players out there, I would like to mention that we will enable Poli in Australia and New Zealand shortly.

    Kindest regards,
    Tony
     
    2 people like this.
  12. Nov 27, 2014
  13. Balthazar

    Balthazar The Governor

    Occupation:
    Leader
    Location:
    Woodbury
    Edit: We can buy directly in CAD now: yay!
     
    Last edited: Nov 27, 2014
    1 person likes this.
  14. Nov 27, 2014
  15. TonyGuts

    TonyGuts Dormant account

    Occupation:
    Head of Customer Operations
    Location:
    Malta
    Hi Balthazar,

    Indeed we will, this should actually have been enabled already. Could you PM me your username and I will look into this right away for you.

    Kind regards,
    Tony
     
    2 people like this.
  16. Nov 27, 2014
  17. Balthazar

    Balthazar The Governor

    Occupation:
    Leader
    Location:
    Woodbury
    Wow! I'm really happy with that. I just checked and it's CAD to CAD now. Thanks Tony (and Ben).
     
    1 person likes this.

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