Hi Todd.
First of all I'm sure you'll be delighted to know that the Mrs. Haagen was paid $1500 in August 2003 after Casinomeister asked Mr. Hamilton from Goldbetting to look into her case. He claimed the wire he "sent" last December had been "returned" and he hadn't noticed until Casinomeister brought it to his attention
As for the rest of your post I think you should reread the mails I sent you - I don't like how you make me sound kind of shady with a second agenda.
1. You learned "later" I was an ex OPA guy?
2. I told you a "story" about $3000 being owed to a player and it wasn't until the casino brought it up I enlightened you about the deal on $1500
3. I just "knew" she didn't have other bank account.....??? WTF?
4. I politely refused to produce any bank records...
5. Uuuuuuuh - I'm a Dane and your "whistle" go off and I get upset. I participate in a bloodbath on WOL.
6. I refused to let you deal with the player directly
7. You never heard of any other disputes than the $3000 with the Danish player.
[color=ff0000]1. You learned "later" I was an ex OPA guy?
2. I told you a "story" about $3000 being owed to a player and it wasn't until the casino brought it up I enlightened you about the deal on $1500[/color]
Yeah - you learned I was ex OPA like a fraction of a second after opening the very first email from me. It's in the freakin first sentence I ever wrote you. This is a copy of my first attempt to contact you. It also addresses #2 about me not "enlightening" you about the deal for $1500.
[color=0000ff]----- Original Message -----
From: Tortex
To:
support@integritycasinoguide.com
Sent: Sunday, May 18, 2003 1:01 AM
Subject: Goldbetting
Hi
I'm Tortex - used to be part of the OPA committee. Back then I dealt with a couple of complaints on the Goldbetting/Ladydream group.
From your posts at Bet2gamble I understand you have sent some customers his way - and I was wondering if he would listen to what you say. I've tried contacting him again the last couple of days - without luck.
As mentioned on Bet2gamble there are some unsolved disputes from November. One of them was a danish women Mrs. Haagen - elder, doesn't speak english and this was her first onlinegambling experience ever. She made a ton of deposits - but when she started winning the problems began. She was owed around 3000 - but we made a deal for half - and he promised to pay her. He was supposed to send her a wire - but it never showed up and he stopped answering mails. It was the player that suggested half of what she was owed - and since I could see the complaints piling up - i considered it to be OK.
The player would be extremely grateful if you would give it a try. Please let me know what you think.
Regards
Tortex[/color]
[color=ff0000]3. I just "knew" she didn't have other bank account.....??? WTF?[/color]
We discussed bankaccounts and statements when Hamilton/Kennedy (whatever) claimed the wire was sent as promised. I said it was easy to prove she never received it. If received it should be in her accountstatement - which it wasn't. You said we wouldn't know if she had other bankaccounts - I said "...Doesn't matter how many banks she has. He was given bankname, address, accountnumber. That's the bank it should show up in..."
The only place you would look for the wire is in the "sending" bank or "receiving" bank. 9 months later it turns out I was right. It never left his bank.
[color=ff0000]4. I politely refused to produce any bank records... [/color]
Not true. I forwarded you statements from October to January. Here's the email:
[color=0000ff]----- Original Message -----
From: Tortex
To:
support@integritycasinoguide.com
Sent: Thursday, May 29, 2003 1:09 AM
Subject: Fw: Goldbetting
Hi
I received some screenshots from her internetbank - covering late October until January 3. She sent everything - you can see all her transactions. Check out all VDK USD 20,00 transactions. It means $20 charged on VISA - converted to danish kronerrs. Doesn't look like a bonusabuser to me. xxxxxxxxxx (edited something out - Todd will understand if he checks the original mail)
If you want to find the $1500 wire - you're looking for an amount around 11.400 danish kroner in the "Belb" column (belb = amount). The exchange rate back then was around 7,60DKK for 1 USD.
You can contact xxxx Hagen on xxxxxx - she'll have her daughter help with the english.
Regards
Tortex[/color]
She didn't have paperstatements and I asked you in an earlier mail to get a date for the transfer from Goldbetting: [color=0000ff]I'll get some accountstatements from her. Could you please ask Mr Kennedy when exactly he sent the wire. If she don't keep her statements she'll have to ask the banks for new ones - and they'll probably charge her. If he sent it in December there's no reason for getting a November statement.[/color]
Mrs. Haagen didn't have any paperstatements - and I didn't get any feedback on the screenshots from her internetbank.
[color=ff0000]5. Uuuuuuuh - I'm a Dane and your "whistle" go off and I get upset[/color]
All my emails to you were sent from
tortex@privat.dk
In your VERY first reply to me on May 20 you asked if the thing with her being Danish could be part of the problem. I wrote you a very long email on May 20 - to long to be posted here I think - about the Danish issue. I wasn't upset at all - just trying to explain. As for Mrs Hagens case I specifically said: [color=0000ff]Danish issue:
The fact that she was danish was never a problem and never discussed. OPA received three complaints - one from Mrs. Haagen and two from US-players. I've never seen or heard of other complaints from Danish players.[/color]
Later that day I sent you an email with all the info on the case. It was sent after the Danish issue was brought up - yet I think I sound friendly and grateful. Btw. in this email I mention that I corrspond with Mrs Hagen in Danish
[color=0000ff]----- Original Message -----
From: Tortex
To:
support@integritycasinoguide.com
Sent: Wednesday, May 21, 2003 12:04 AM
Subject: Re: Goldbetting
Hey J
Attached you find a document on xxxx Hagens case. There are something on the other guys too of course.
There's a lot of other correspondence between me and xxxx Haagen - but it's in danish so I didn't copy that in. There were also emails from me to the casino - but he never replied - so I didn't copy them either. It was mails sent in late November and December. Basically just trying to make him respond to me or xxxx Haagen or the sportsbetter.
The mails are following the timeline/in correct order. When looking in the document the dates can look a bit confusing - but I believe it's because of the big timedifference and the fact that the mails shows when it was sent "his time" - not when it was received "my time". Just a technicality. They're in the correct order - and there's quite a few where he acknowledges the deal with xxxx Hagen - and that he intends to pay her. Feel free to see if you can make him pay the total amount owed - or at least more than $1500. When they made the deal on $1500 he was supposed to send the money right after - which he didn't. So you could argue the deal was off and she wants to get paid in full.
If you have problems reading the document - let me know if you want it in another format.
Have fun and thanks again.
Regards
Tortex[/color]
In this mail I also brought up the fact that in all fairness you could argue he should pay the full amount. They made a deal on half - IF he paid her ASAP. He didn't - so.....
You make the whole thing about me being a Dane sound so shady. And you make it sound like SOMEONE ELSE told you I'm a Dane - and that you confront me with this and I get upset. Excuse me Mr. Todd - but that's a load of bullshit.
- I sent email from my Danish emailaddress
- In my second email to you I write "....Besides - I work in one of the largest Danish banks - and I've had it confirmed in our own bank and by contacts in other Danish banks....."
- In my third email I reveal that I correspond with the player in Danish!!!!
But your "whistle" didn't go of until someone from GPWA told you I was a Dane??? :crazy:
Btw. the "bloodbath" on WOL didn't take place until months later. So you're wrong about that one too.
[color=ff0000]6. I refused to let you deal with the player directly[/color]
Bullshit. It may be hard to believe but there are people who don't speak English. Besides I think her emailaddress was in at least half the emails I sent you + I wrote this in an email on May 29 - after you asked to deal with her directly: "....You can contact xxxx Hagen on
xxxxx@tdcadsl.dk - she'll have her daughter help with the english."
[color=ff0000]7. You never heard of any other disputes than the $3000 with the Danish player.[/color]
I gave you a description of all OPA cases we had. They were mixed into the emails with Mrs. Hagens case + I commented on them in an email on May 20
I also sent you a link to Casinomeisters webcast when he dealt with them.
You ask why everyone is picking on you instead of Gambling.com etc. - well I can't speak for everyone else but I thought you were one of the good guys. I wouldn't waste bandwith on writing emails to gambling.com about their shady advertisers.
Bottomline is....what's the bottomline? You're trashing me to defend yourself?
(Message edited by Tortex on October 25, 2003)