RTP Jackpot Capital Doesn't Understand???

[butterflyboogie]

Ok, so I decided today to play at Jackpot Capital. Every session I have had, has been the pits, however there has been so much great review about them I thought I would try once again. I also didn't take the bonus (taking Nate's challenge in another thread regarding bonuses...which BTW the play is no better without the bonus as it is with the bonus...for me anyway). Anyway...I deposited $61 (not a lot of money) but I played it on low bet (average 50 cents) and it lasted less than 15 minutes with not one bonus round on the Loch Nech game. I thought maybe if I played one game it would be better.

Anyway, after my poor play time I went on live chat and asked for my RTP. They had no idea what I was talking about. They thought I wanted a bonus or free money but I didn't. I tried to explain what I was wanting, to no avail. They even transfered me to someone else and I tried to explain what I wanted and she kept insisting that they did not give a "return to player bonus"....I was so frustrated Do they honestly not know what RTP is, or do they just not want to give this information?

 

[secret2]

Sorry for your bad luck, there Butterfly.

I would email support/cashier and ask them for the RTP, rather than live chat support.

I had a good run recently. But that is kinda rare, these days.

 

[Nifty29]

Ok, so I decided today to play at Jackpot Capital. Every session I have had, has been the pits, however there has been so much great review about them I thought I would try once again. I also didn't take the bonus (taking Nate's challenge in another thread regarding bonuses...which BTW the play is no better without the bonus as it is with the bonus...for me anyway). Anyway...I deposited $61 (not a lot of money) but I played it on low bet (average 50 cents) and it lasted less than 15 minutes with not one bonus round on the Loch Nech game. I thought maybe if I played one game it would be better.

Anyway, after my poor play time I went on live chat and asked for my RTP. They had no idea what I was talking about. They thought I wanted a bonus or free money but I didn't. I tried to explain what I was wanting, to no avail. They even transfered me to someone else and I tried to explain what I wanted and she kept insisting that they did not give a "return to player bonus"....I was so frustrated Do they honestly not know what RTP is, or do they just not want to give this information?

Loch Ness Loot is a very high variance game I.e. you will have extremely bad sessions as a matter of course.

On a $61 deposit playing that slot, you should bet no higher than .25c. I notice you said average of .50c, so I assume you put in some higher spins? If so, it is suicide.

I don't think.Nate was the only one who suggested not taking a bonus.....I did too....but I advised you to do it for a month or two. You can't say "It doesn't work" after one deposit.

IMO you are having a bad run, and incidentally so am I the past week. In my case,
I'm taking a week off to reassess my goals, as I've made some silly bets and poor game choices the past few days and I'm not sticking to the methods that I know are best. Perhaps you should consider that? The fact that you're asking for your RTP after one deposit indicates that perhaps you aren't thinking straight and that you're not accepting the realities of slot play.

Secret2 is also right. Don't bother asking live chat for things like RTP. You're more likely to get a Radish Topped Pizza delivered than your required information.

 

[KasinoKing]

I deposited $61 (not a lot of money) but I played it on low bet (average 50 cents) and it lasted less than 15 minutes with not one bonus round on the Loch Nech game. I thought maybe if I played one game it would be better.

If you actually knew how many spins you played and at what value, you could easily work out the RTP yourself.
It is simply; (the total amount wagered (Number of bets x bet value) +or - the amount won or lost (in this case -$61) divided by amount wagered) x100

So for example, if you did say 500 spins @50c, your total wagering is $250
$250 - $61 = $189 (That's the amount of winnings you had during your play, i.e. the RTP as a monetary figure)
$189/$250 = 0.756
0.756 x 100 = 75.6% RTP

Recording your play like this is not so hard once you get used to it.
However, I do strongly agree you should not have to do this yourself and the casino should provide this info on request.

Of course, either way it doesn't really prove anything other than you were very unlucky.
In order to categorically say something was amiss with your play you would have to do many 10s of thousands of spins.

KK

 

[butterflyboogie]

Ok, so I decided today to play at Jackpot Capital. Every session I have had, has been the pits, however there has been so much great review about them I thought I would try once again. I also didn't take the bonus (taking Nate's challenge in another thread regarding bonuses...which BTW the play is no better without the bonus as it is with the bonus...for me anyway). Anyway...I deposited $61 (not a lot of money) but I played it on low bet (average 50 cents) and it lasted less than 15 minutes with not one bonus round on the Loch Nech game. I thought maybe if I played one game it would be better.

Anyway, after my poor play time I went on live chat and asked for my RTP. They had no idea what I was talking about. They thought I wanted a bonus or free money but I didn't. I tried to explain what I was wanting, to no avail. They even transfered me to someone else and I tried to explain what I wanted and she kept insisting that they did not give a "return to player bonus"....I was so frustrated Do they honestly not know what RTP is, or do they just not want to give this information?

Loch Ness Loot is a very high variance game I.e. you will have extremely bad sessions as a matter of course.

On a $61 deposit playing that slot, you should bet no higher than .25c. I notice you said average of .50c, so I assume you put in some higher spins? If so, it is suicide.

I don't think.Nate was the only one who suggested not taking a bonus.....I did too....but I advised you to do it for a month or two. You can't say "It doesn't work" after one deposit.

IMO you are having a bad run, and incidentally so am I the past week. In my case,
I'm taking a week off to reassess my goals, as I've made some silly bets and poor game choices the past few days and I'm not sticking to the methods that I know are best. Perhaps you should consider that? The fact that you're asking for your RTP after one deposit indicates that perhaps you aren't thinking straight and that you're not accepting the realities of slot play.

Secret2 is also right. Don't bother asking live chat for things like RTP. You're more likely to get a Radish Topped Pizza delivered than your required information.

. I said Nate and it was you Nifty...LOL

 

[butterflyboogie]

I guess I take my playing too serious....and I am going to lose that attitude. It has just been so long since I've won anywhere and I deposit abou 500+ a week. I know that's not a lot for some but it is my budget. However, maybe my yuk attitude is taking the joy out of playing....so...new attitude...if I win I win and if I don't I won't. If I have to gripe about it I will quit playing. So...a new me!!!! (Fingers crossed)

 

[chuchu59]

I would think that a lot of players dont understand what rtp is. In fact I seldom see it discussed in other forums so I think we can forgive chat operators for not knowing. Actually, the RTP for a single session lasting 15 minutes does not provide much insight into how one is faring. As Loch Ness Loot is a high variance slot it could take more than 10k spins to get an an rtp that is close to the expected rtp. Bear in mind even if the feature does arrive you might not get anything extraordinary with only 8 free spins and possibly no Nessie in the first 2 reels and settle for the win-win consolation. In my opinion live chat staff are there to provide assistance on immediate issues like depositing. In experienced operators know nothing about rtp so either one should ask the operator to leave a note to support staff to email the rtp to the player later or make an email request to support. Players have to get smart on what they want from live chat staff. They are frontline staff and usually have little knowledge on the gaming business. We are fortunate to acquire a wealth of information from this respectable forum.

 

[butterflyboogie]

You are right Chu. I don't know much about it myself except what I have heard you guys say about it.

 

[Jasminebed]

If they don't know what RTP is, try asking for your statistics: total number of bets and amount bet, total wins.... then just do the math ala KK.

Just for kicks, ask for your stats from winning sessions. It usually amazes me when I've trebbled my bankroll, my RTP is usually only around 104% - 110%.

 

[chayton]

I agree that usually live chat doesn't have a clue about stuff like that. I remember once having a very surreal conversation with a chat rep (at another casino I think) when I was trying to see if they would 'flush' my withdrawal. Imagine what kind of pizza I got THAT time.

 

[Nate]

I was thinkig to myself .. 'Oh deary' .. when did I say that

Having played RTG more often recently (I'm forced to ) I have had a taste for the variance on most games. To give you an idea of the time taken for the hits i posted yesterday / today in the winners screen shots:

Ocean Dreams - Played close to 2000 spins to get the 1000 x bet. My bet was $2.50 and I was down about $1700 on that Slot when I got the 1000x bet Win / Win feature.

Rain Dance - Start Balance of 1350 Euro and about 400 - 500 spins in already losing close to 500 Euro betting 2.00 Euro.

Most of the Hits I get are after long long sessions. To put it into perspective, Imagine going on 0.25c spins on Ocean Dreams and losing $175 - Its insane but its the variance and you need a bankroll to ride it out most of the time.

In any event, the medium variance slots can also take you for a cool ride. I've lost $1000 + balances playing at $2 to $2.50 so It may be easier for you to understand that you could lose $100 + playing 20c - 25c if you hit the slot at the wrong time.

With RTG I sometimes build my balance up before I up my bet. Honestly, I would only bet 50c a spin on a $100 + balance and work my way up from there.

Nate

 

[ChopleyIOM]

Just to echo what others have said butterfly, you really need to match your stake to your bankroll, and taking on a high variance slot with $61 is high risk at any stake TBH.

For a higher variance slot you really want to have at least 300x your stake as a bankroll, (that's my rule of thumb anyway), and even then there's no guarantee of anything of course.

As a simple example one of my favourite slots at 3Dice is Super Suits (high variance), which I play at 30p per spin, I consider £100 is a reasonably safe bankroll to give me a good chance to hit a decent bonus round. (But even then it's bust me out more than once.)

Also, many slots have their payouts weighted heavily towards the bonus rounds, with a small proportion of the pays coming from the base reels - on these slots you have to make sure you have a bankroll that's going to 'buy' you a few attempts at the bonus rounds, otherwise the base reels will destroy you.

For any slot, and particularly high variance slots, I'd say an absolute starting point to get any sort of reasonable idea of your session RTP is 1000 spins, anything less than that is statistically insignificant, but realistically it's a lot more than that to get any kind of real idea of a slot's RTP - literally measured in hundreds of thousands of spins.

For example if I was trying to work out which maths model an IGT slot was running to, (92% or 96%), I'd be wanting a sample size of 100,000 spins minimum, and even then I wouldn't consider that proof.

 

[butterflyboogie]

Thanks everyone for the advice

 

[azzy]

Those RTG slots have so big variance with jackpots 1,5%. So you can guess how hard it's get any "decent wins"....