Mr_Slot5
Meister Member
- Joined
- May 6, 2019
- Location
- North West
Is this yet another example of a Maltese clip joint not paying out on the smallest of technicalities?
Well colour me shocked
Well colour me shocked
ok i was just happy getting my funds back but i will now push for my winnings as i believe i have done nothing wrong here at all expect make the mistake of miss spelling my name just worried if i push for the winnings to they will block my deposit money
i am sorry what is the SE i seen people mention
yeah i SE at Leo Vegas i had 0 clue they where sisters with royal panda till i was told by them yesterday cause of this and my spelling error they put this down to fraud and withheld my deposit and winnings since then they have said i will be refunded my deposit but i feel i done nothing wrong here and should be rewarded the full amount
The UKGC clearly states that any SE'ed account has to be returned to its original state and all bets voided. So, I'm afraid it will be tough to convince them to cough up the winnings. Your spelling error might be the reason why it was not immediately flagged.
LeoVegas paid a huge fine for Responsible Gambling shortcomings, hence, I don't see them making an exception in your case.
Thank you for getting back to us.
Please be kindly informed that our fraud team has concluded that your actions constitute a clear and serious breach of our terms and conditions 5.4, 5.5 and 5.6. For more information on terms and conditionsYou do not have permission to view link Log in or register now..
Royal Panda treats any instances of fraud very seriously. As a result, the management of Royal Panda has decided to seize your winnings and return the deposits you made in our casino.
This decision is final, and no further correspondence shall be entered into.
just had this off them they are keeping the winnings claiming fraud miss spelling your 1st name these days is classed as fraud then i give up
how do i contact UKGC do they have a telephone number i looked them up before i could not really find anything
yeah they banned my account before i could take much photo's off proof i not sure royal panda are with ADR so i not really sure how to go about this do i just call up UKGC?
Not saying I think this is what happened here.
But i would say Royal Panda are looking at this case as an attempted fraud.
Player signs up with one detail different to that of a previous SE of a sister sight, wins tries to withdraw, loses, get deposit back.
Must be rife now with people picking up pointers through various forums.