My advice - get out while you can. Since Rizk got bought out by Betsson things went down in a MAJOR way.
My account was locked for SOW in January - I supplied the documents they asked for several times over a 2 month period - but they never replied and my account remained locked.
Their last request is below:
Hi Mark,
We trust this e-mail finds you well.
In your source of wealth you declared full-time self-employment, therefore in order to verify your income & reinstate your account, we need additional documents as explained hereunder.
If you're self-employed as a sub-contractor, kindly send in the following:
1.) An income statement / tax form / P60 (PDF format) for the financial year starting 01.04.2020 to date, showing all your personal details & all your annual income details.
2.) Your most recent Payslip / Invoice (PDF format) for the past February 2021, showing all your personal details, salary / payment details & the company you're sub-contacted with.
3.) A recent full monthly bank statement (PDF format) for the period 01.02.2021 - 28.02.2021, showing all your personal details, bank details, unfiltered transactions & balances clearly visible, together with the salary / payment corresponding with February 2021's payslip / invoice.
If you're a self-employed business owner, kindly send in the following:
1.) A certificate (PDF format), showing all your personal details, the business name & proof of business ownership
2.) A business financial statement (PDF format) for the financial year starting 01.04.2020 to date, showing all the company's income details.
3.) A personal annual income statement / tax form / P60 (PDF format) for the financial year starting 01.04.2020 to date, showing all your personal details, business details & all your annual income details.
4.) A business bank statement (PDF format) for the period 01.01.2021 - 28.02.2021, showing all the company's details, bank details, unfiltered transactions & balances clearly visible, together with outgoing transactions directed to your personal bank account.
5.) A personal bank statement (PDF format) for the same period 01.01.2021 - 28.02.2021, showing all your personal details, bank details, unfiltered transactions & balances clearly visible, together with the corresponding outgoing transactions visible on your business account, being credited to your personal account.
If you're simply full-time employed, kindly send in the following:
1.) A recent payslip (PDF format) for the past February 2021, showing all your details, employer's details & salary details clearly visible.
2.) A recent bank statement (PDF format) for the period 01.02.2021 - 28.02.2021, showing all your details, bank details, unfiltered transactions & balances clearly visible, together with the same net salary corresponding with February 2021's payslip, being credited to your account from your employer.
If you're currently unemployed, kindly confirm if you're currently receiving unemployment benefits either from the government or form any other private benefits scheme. If so, please send in the following:
1.) A benefits certificate (PDF format) showing all your details, the details for the regular body issuing these benefits, the weekly/fortnightly/monthly benefit amounts & the starting & ending period in which you're entitled for these benefits.
2.) A recent bank statement (PDF format) for the period 01.02.2021 - 28.02.2021, showing all your details, bank details, unfiltered transactions & balances clearly visible, together with the corresponding amounts visible in the benefits certificate, being credited to your account from the same regular body.
Your privacy is taken very seriously, and you can rest assured we will only use the requested data for compliance purposes. Your documents will be treated with the highest degree of confidence, and we will process and store them according to the requirements of the General Data Protection Regulation and in line with our Privacy Notice.
Thank you in advance for your understanding. Please reply to this email or contact our customer support team, should you have any questions.
Kind regards,
Kevin
Player Safety Team
Rizk Team
Well I don't fit into any of those categories - I am a self-employed casino affiliate, but not a registered company.
I sent them a screenshot of my bank statement and my tax return, but I simply do not have any of the other documentation they are asking for - so I told them to just close my account.
It's a complete farce!
KK