what happened to rizk ?

dingmj

Newbie member
Joined
Sep 4, 2021
i want try some new casino . signed up rizk last week . got my account verified. deposited some money. played a little . try to make a withdraw. almost 5 days now . still processing . and the live chat never works . regret deposit too much lol . read this forum good reviews here . anyone knows how long it usually take them to process ?
 

anddi32

Senior Member
Joined
Aug 21, 2018
Location
Finland
i want try some new casino . signed up rizk last week . got my account verified. deposited some money. played a little . try to make a withdraw. almost 5 days now . still processing . and the live chat never works . regret deposit too much lol . read this forum good reviews here . anyone knows how long it usually take them to process ?
Pretty long period my average pending time in rizk is about 3 mins.
I guess there is some problem with your request they don't hang withdrawals for days just because they could.
I can't understand how live chat doesn't work? I can see it's online even now. If you use some other language than english ->
change language to english (support.rizk.com/en) so you can get english support they should be online 24/7
 

Betsson-Group

Betsson Customer Support Manager
Joined
Jan 17, 2012
Location
Malta
Hello @dingmj ,

I am sorry to hear that you have had a negative experience playing with us.

I have sent you a PM requesting a few details in order to find your account with us in order for me to look into your query and what has happened. I will have a look as soon as I receive a reply from you.

In the meantime, I wish you a wonderful day.

Best regards,
Pierre
 
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