Perhaps the BelleRock rep could enlighten us about this "documents" business. ok2playme has been waiting MONTHS it seems (although it is only two), for the first withdrawal. Surely approval of documents is a complete irrelevance here, as surely this would have all been done long ago, and really is not an excuse to be used to explain tardiness in the latest pair of withdrawals. Saying that the "documents were approved, but the system has not been updated" suggests a great deal of incompetence, a reputation BelleRock support gained last year, and seem in no hurry to make better. These documents were "approved" at the time of the first withdrawal for $8,000 as this had already been sent for processing (supposedly), which would not have happened if document approval was still outstanding.
We have already heard from other posters that is is NOT the banks rejecting the funds, at least not yet, but further delay will serve only to make it more likely that these payments will be rejected. March 28th was seen as a cast iron promise when it was posted, and it was explained that negotiations were complete, and it was just a matter of waiting for 15 days for processing to begin. Now this latest development casts doubt onto how true these statements really were at the time, and whether they were embellished to encourage 15 days of patience while these negotiations were still being finalised. The broken promises being due to those 15 days not resulting in a final deal, with the result that it is back to square one all over again.
The casinos need to demonstrate the level of creativity they have shown in enabling players to DEPOSIT - casinos have resorted to considerable trickery, and have had little respect for rules that Western Union had in place, telling players how to "get round" them. Now they blame those same US laws for not paying withdrawals, but now seem to say these laws are actually MORE restrictive than they really are at present.
Certainly, I see no reason why funds could not be made available as cash to any player prepared to travel to a point of payment outside the US to collect it, other than the fact this would be far more expensive for the casino than finding a processor prepared to push these through while players are asked to wait. Since some casinos are still able to pay players, it is NOT IMPOSSIBLE to do so at present, it is a matter of the individual operators not choosing the best processor for the job (one who can demonstrate they can get it done).
These are loose ends that need clearing up before all those involved can move on, casinos into new markets, and US players into other forms of recreation with the funds, such as land casinos, holidays with friends and family etc.
I guess I was wrong about a new and/or additional processor. I got this today:
