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River Belle not paying $8,000.00

LRDell said:
Although it does have to be over $1500, Click2Pay will wire the funds to the bank. You request by email and it takes about 4 - 5 business days from when they process your request (usually in 1-2 days). You have to send your account info and the bank routing and account number.

I signed up for ecocard but have not used it - what are peoples' experiences with them?
Click to expand...

So u have done this with click2pay recently?
 
Yup its in there but now they want me to wait 24 hours to process it! im withdrawing using click2pay because its over 1500 bucks, ill keep ya posted. Im jjust glad to see my $$$ again
 
River Belle not paid $8,000.00 broken promises

johnnyvegass said:
Yup its in there but now they want me to wait 24 hours to process it! im withdrawing using click2pay because its over 1500 bucks, ill keep ya posted. Im jjust glad to see my $$$ again
Click to expand...

Well I still not have the email stating they were reversing withdrawals and my $18K is still not back in my account???????
 
give it time, they have a boatload of reversals to do, they cant just press 1 magic button and poof, its done. I bet u will see it by tomorrow
 
Inquiring Minds Want to Know!!!!

ok2playme said:
Well I still not have the email stating they were reversing withdrawals and my $18K is still not back in my account???????
Click to expand...

Hey OK2playme...PLEASE let us know what happens with your case...despite you being blasted by certain members for "crying and whining", I would be absolutely beside myself if a casino owed me $18K for as long as you've been waiting to be paid. Please provide an update once you have gotten the funds...I'm keeping my fingers crossed for you! (and me, that Jackpot Factory pays my $7000!!!) :)
 
johnnie, get a ecocard! sign uo takes minutes, you dont have to verify a bank account!! withdraw your money to ecocard from the casino will hit eco in a day or , withdraw from eco, and it should hit you account in a couple of days!!! I have been using them for 2 months now had 6 withdrawels to my bank account with no problems!!!
 
johnnyvegass said:
So u have done this with click2pay recently?
Click to expand...

Yes I have. At least two times in the last 4 weeks.

I also got my funds back in the Riverbelle account and they are already one their way to Click2Pay.

But ya'll could keep staying away from BelleRock - I really have been enjoying my odds (and my winnings) lately.
 
River Belle not paid $8,000.00 broken promises

recruit said:
Hey OK2playme...PLEASE let us know what happens with your case...despite you being blasted by certain members for "crying and whining", I would be absolutely beside myself if a casino owed me $18K for as long as you've been waiting to be paid. Please provide an update once you have gotten the funds...I'm keeping my fingers crossed for you! (and me, that Jackpot Factory pays my $7000!!!) :)
Click to expand...


Hello and thank you so much for your concern. Finally got $8K put back into my casino account today. Now they claim the other $10K is coming in the form of a check before 04/17/07. I hope Jackpot follows suit and gets you paid also. Keep us informed and Thank YOU!!
 
LRDell said:
Yes I have. At least two times in the last 4 weeks.

I also got my funds back in the Riverbelle account and they are already one their way to Click2Pay.

But ya'll could keep staying away from BelleRock - I really have been enjoying my odds (and my winnings) lately.
Click to expand...


What does the last sentence there mean? Enjoying your odds? that has nothing to do with people not gambling on there lately. Its the luck of the draw which is generated by a RNG (random number generator) . The RNG doesnt have a brain so it doesnt know how many are gambling on the site an any given time, nor does it matter. I dont know what u are trying to say. You couldnt possibly believe your good fortunes as of late are due to fewer people playing , do you?:eek2:
 
There's an old saying in Tennessee. I know it's in Texas, probably in Tennessee, that says: "Fool me once...shame on...Shame on you...If fooled, you can't get fooled again."
 
Help with EcoCard PLEASE!!!!

Itoldyouso said:
There's an old saying in Tennessee. I know it's in Texas, probably in Tennessee, that says: "Fool me once...shame on...Shame on you...If fooled, you can't get fooled again."
Click to expand...


Has anyone worked with ECOcard? Problems is I am finding that they don't work with US banks. If that is true River Belle has only given US players two options for withdrawing. Click2pay - only good if you have an existing account. No new US accounts taken and ECOcard which I am confused whether they take US or not. Players state they are using but clearly other site state they do not.


From online casino conditions:
EcoCard is a network of European banks offering a credit card alternative primarily targeted at online gamers. It is internationally available, except in the U.S. Using an SSL banking interface server as a means of making real time financial transactions, an ECO account comes with account history tracking and real-time balance information. Billing itself as an alternative to credit cards, the ECO card does not take credit card for deposits; Rather, ECO takes a variety of transfers including
 
River Belle not paid $8,000.00 broken promises

eduun said:
pm me, I have helped many people on this site re eco
Click to expand...

Maybe you can help here. River Belle will not return my emails or calls. They stated I have $10K coming via courier and need signature but I am never home during delivery hours. However, I noted within the casino checkout that my $10K "processed" on 04/04/07 from 03/19/07 withdrawal says "confiscation". I don't what this means if anything! Being River Belle now won't communicate I am stuck in limbo wondering what that means and how to take receipt of a check without being home. Amazing River Belle STILL states ACH for US players on its site! What a joke!!!!
 
ok2playme said:
However, I noted within the casino checkout that my $10K "processed" on 04/04/07 from 03/19/07 withdrawal says "confiscation". I don't what this means if anything! Being River Belle now won't communicate I am stuck in limbo wondering what that means and how to take receipt of a check without being home. Amazing River Belle STILL states ACH for US players on its site! What a joke!!!!
Click to expand...

Well thats different. :confused: :confused: :confused:
 
River Belle not paid $8,000.00 broken promises

Dekon said:
Well thats different. :confused: :confused: :confused:
Click to expand...

Different is right. River Belle will not return my emails. I have been speaking with Elcarto a "team leader" and he will not respond. He promised to call me on 03/30/07 and that call never came. At that time he was suppose to give me tracking on a $10K check that was to be here no later than 04/17/07. I needed the tracking to make sure I would be home to receive. Now my cashout states CONFISCATED. Meaning of confiscated "to take ones property away". I won't bother PMing the Belle Rock rep here because John either does not have up to date information or does not get back to me. My only course is to stay up past midnight and try to get Elcarto on the phone so he can tell me some more lies.
 
Last edited:
ok2playme said:
Different is right. River Belle will not return my emails. I have been speaking with Elcarto a "team leader" and he will not respond. He promised to call me on 03/30/07 and that call never came. At that time he was suppose to give me tracking on a $10K check that was to be here no later than 04/17/07. I needed the tracking to make sure I would be home to receive. Now my cashout states CONFISCATED. Meaning of confiscated "to take ones property away". I won't bother PMing the Belle Rock rep here because John either does not have up to date information or does not get back to me. My only course is to stay up past midnight and try to get Elcarto on the phone so he can tell me some more lies.
Click to expand...

ok2playme i was told mine was coming fedex to from golden palace/golden casino then it came regular mail so it might be coming regular mail it is so confusing believe me i know what you are going through got mine in mail last thursday now dealing with bank
 
Heres a scary River Belle issue!!!

FRENCHIE said:
ok2playme i was told mine was coming fedex to from golden palace/golden casino then it came regular mail so it might be coming regular mail it is so confusing believe me i know what you are going through got mine in mail last thursday now dealing with bank
Click to expand...

I am so glad you finally got it. Good for you!! Hope the bank thing works out. I would just like to know why my 2nd withdrawal states "CONFISCATION"??????
 
I really do feel for you OK2PLAY. Don't give up the fight. Despite what other's may say. Get your funds and leave online gaming alone. It's just a matter of times before the long arms of the law. Start cracking down on gamblers here in the United States. Much like they did people that downloaded music. We are on a watch list. And those who think they are outsmarting the DOJ are only fooling themselves. The phone companies and banks were and still is allowing this government to spy on its citizens. Nothing has changed since the Democrats took office.
 
River Belle not paid $8,000.00 broken promises

ok2playme said:
I am so glad you finally got it. Good for you!! Hope the bank thing works out. I would just like to know why my 2nd withdrawal states "CONFISCATION"??????
Click to expand...

This is my latest converstation with River Belle. Stacey has been one of my contacts and as you can see she is trying. Stacey states not to worry about the wording "CONFISCATION".

Please wait, an agent will be with you shortly!

You are chatting to Stacey
Stacey : HI there Charles, how may I assist you today?
CHARLES : Stacey I need help
CHARLES : Elcarto was suppose to call me about tracking on $10,026.22 check and never did since 03/30/07
CHARLES : now on cash check my withdrawal states CONFISCATION
Stacey : Ok, one moment please while I see what is the status of this check, thank you
Stacey : Thnak you for holding Charles. I see that according to our records we sent this check to you for $10,026 on the 4th of April
CHARLES : How was it send?
CHARLES : Elcarto said I needed to be home
Stacey : I will escalate this to our Finance Department for the tacking details and with a date on when you can expect this check, I cannot see exactley how this check was sent to you but it should reach you by the 17th of April
CHARLES : Stacey that is what Elcarto was suppose to do on 03/30/07??
CHARLES : In addition, why has the $8,000.00 not hit my Click2pay account?
CHARLES : Boy I am glad I got you online today!!!
Stacey : I will get feedback for you by tomorrow and I will email you accordingly as soon as I receive this feedback, I do appologise for these delays and I am sure Elcardo will call you when he returns to work
CHARLES : I was told Elcarto was returning last night
Stacey : One moment please Charles, I need to have a look at some of these details quickly, I won't be too long, thank you
CHARLES : C'mon Stacey enough is enough already.
CHARLES : I have two River Belle contacts - one being you and one being Elcarto. How am I to feel when Elcarto a team leader takes my cell to call me and never does since 03/30/07?????
CHARLES : Also, you have NOT explained why my withdrawal states CONFISCATION
Stacey : Thank you for holding Charles, I am not sure why Elcardo did not call you, his last day at work was yesterday the 8th and he returns on the 12th of April, I am here from today until the 11th would be my last day, I will have this matter resolves for you before then and I will be in touch with you when I receive more information regarding your withdrawal fo $10,026 by tomorrow as today is a holiday for Easter
CHARLES : I understand that why does my withdrawal state CONFISCATION?
CHARLES : Are you leaving River Belle?
Stacey : You do not have to worry about the wording in CashCheck, this does not mean anything, your withdrawal of $8011.00 was processed via your Click2Pay account today the 9th and should reflect there within 24-48 hours
CHARLES : OK - please follow up with me about tracking on the check. Happy Holiday!!!
Stacey : No, I am not leaving, our weeks do not run like regular weeks and it would be my last day for this week on the 11th, I will then be back on the 15th
CHARLES : Great I am very glad to hear that!!
Stacey : i will be sure to inform you of any updates and information by tomorrow and I will let you know via email as soon as possible
CHARLES : Thank you Stacey I appreciate all your efforts!!
Stacey : It is my pleasure, Charles, we will get to the bottom of this soon, I promise
Stacey : Is there anything else that I may assist you with Charles?
CHARLES : No - just please follow up and let me know the status of the check am I thank you!
 
You GO, man!

ok2playme said:
Stacey,

Thank you for following up and letting me know the 2nd withdrawal is coming via regular mail no later thank 04/17. In addition, I got the 1st withdrawal. I thank you Stacey!
Click to expand...

Way'da go, Charles...stick with it . Sounds like you finally got a competent support person online, of which there seems to be a dire shortage these days!! :)
 
Boiled over.

This issue boiled over yet again because BelleRock screwed up on the important matter of keeping the player both informed and confident of the process.

Now, the player suddenly sees "CONFISCATED" against the withdrawal in cashcheck, but worse, NOONE is able to explain this, or why promised return calls did not happen. Holiday is not an excuse, as the person making the promises knows full well they are going to be away, and should contact the player beforehand to give an update of the issue, and who to contact in the mean time.
By saying not to worry about what Cashcheck says, support have indicated that players should not have confidence in the accuracy of this tool, and perhaps Playcheck is equally prone to error (not correctly recording wagers etc.)
There is already a huge bug in EZBonus, and I have not noticed any enthusiasm from the casino to fix this either.

With one withdrawal now finally paid, let's hope the other follows soon so that this particular saga can come to an end.
If BelleRock cannot pay US players without these "games", they should stop accepting deposits from them.
 
River Belle not paid $8,000.00 broken promises

vinylweatherman said:
This issue boiled over yet again because BelleRock screwed up on the important matter of keeping the player both informed and confident of the process.

Now, the player suddenly sees "CONFISCATED" against the withdrawal in cashcheck, but worse, NOONE is able to explain this, or why promised return calls did not happen. Holiday is not an excuse, as the person making the promises knows full well they are going to be away, and should contact the player beforehand to give an update of the issue, and who to contact in the mean time.
By saying not to worry about what Cashcheck says, support have indicated that players should not have confidence in the accuracy of this tool, and perhaps Playcheck is equally prone to error (not correctly recording wagers etc.)
There is already a huge bug in EZBonus, and I have not noticed any enthusiasm from the casino to fix this either.

With one withdrawal now finally paid, let's hope the other follows soon so that this particular saga can come to an end.
If BelleRock cannot pay US players without these "games", they should stop accepting deposits from them.
Click to expand...

Vinyl,

Again you make points that one being inside the box (waiting on monies) has yet to validate. Your points as usual are well made and certainly well taken. I can't knock Stacey because she by far IS the most competent person I have been able to get assistance from. I do think Stacey has truly tried to help the situation and has yet to break any promises she personally made. However, it is a shame that a "team leader" Elcarto continues to follow in the footsteps of River Belles broken promises. I guess that is indicative of the River Belle infrastructure! However, you have made a rather important point! If we are told not to worry about the "wording" then that leaves the players to question the integrity of the systems in play. Those systems may not be isolated to just CashCheck but also Playcheck. Knowing the trust that has been broken and the amount of time it has taken by default to make River Belle come "clean" all entities involved should certainly choose words more carefully! I only have Staceys assurance as you read as to not to worry about the word "CONFISCATION" at it applies to a $10K cashout but I can tell you that if that WORD was applied to my house, my car etc. I would be quite concerned that something was really wrong. For now I continue to be at River Belle mercy until all monies are paid. However, with educated people such as yourself in this forum it has made life bearable in the last 60 days!!!
 
River Belle not paid $8,000.00 broken promises

eduun said:
larry birkhead is really itoldyouso!!!
Click to expand...


LMAO - We certainly could use some humor in here! itoldyouso..why did you not tell us? The smart thing would have been to use that frozen sperm from the old fart with liver spots so by default the baby got the complete inhertitance and got everything out of probate. However money can't buy happiness among other things and would have certainly complicated the custody arrangements. What a shame Anna Nicole can't be here. I think she died the day her son died. There is not greater loss than that of ones child. May she rest in peace and good luck to that beautiful little baby girl.

With that being said I am sorry to take us off subject!!
 
O2P,

I am so proud of you :). Im glad you kept on fighting for what's right. Some may say im this or that. The truth is I've been an active member here since 2003 (I remember when Simmo, VWM, KK, Cipher was all newbies). I have played at nearly every group of casinos. I have lived it, did it, done it. Spent a couple hundred thousands or more.
 
River Belle not paid $8,000.00 broken promises

Itoldyouso said:
O2P,

I am so proud of you :). Im glad you kept on fighting for what's right. Some may say im this or that. The truth is I've been an active member here since 2003 (I remember when Simmo, VWM, KK, Cipher was all newbies). I have played at nearly every group of casinos. I have lived it, did it, done it. Spent a couple hundred thousands or more.
Click to expand...


Hence - Itoldyouso...............LMAO

Thank You!!!
 
River Belle Promises finally met!!!!!!

Itoldyouso said:
O2P,

I am so proud of you :). Im glad you kept on fighting for what's right. Some may say im this or that. The truth is I've been an active member here since 2003 (I remember when Simmo, VWM, KK, Cipher was all newbies). I have played at nearly every group of casinos. I have lived it, did it, done it. Spent a couple hundred thousands or more.
Click to expand...


Well,

I hope this post concludes the River Belle thread. As I said in the beginning I started this thread and I hopefully will finish it. I did get my 1st withdrawal $8K reversed back to my River Belle account. In addition, today I received checks via US mail totaling my second withdrawal. If these checks are good and cleared by my bank than River Belle has finally come through and paid all outstanding amounts owed to me. I want to thank everybody for their help and thank the casinomeister for having this forum which has educated me via its wonderful and highly intelligent members and at the same time allowing me a venting mechanism to get thru the last 60 days. I will be a regular on this forum but not a regular for online gaming anymore. Thank you to everybody and hopefully if my checks clear you won't hear me whinning anymore!!!
 
About time!

Hey OK2, glad to see things coming around. I too recieved a check from riverbelle and will deposit it today. Although no one would cash it, I'm hoping the funds are there and it will fly under the radar at my bank. It shouldn't be a problem, after all, my bank still lets me deposit into the casinos.......
Still seems to me Riverbelle could have done better by us. I can't say that I'll ever play there again after 30+ emails of out right Lies and stall tactics and nearly 3 months of waiting to get paid. It was ridiculous to say the least. I will give credit to Stacey and a couple others there at Riverbelle, because through it all they seemed to do all they could to be curtious, and sympathetic to our cause.
Anyway, Congat's to all that got paid! :thumbsup:
Have Fun, Be Good, and if you can't be good, Be Careful! ;)
David
 
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Damn good thing some users have had thier accounts suspended or you would be seeing something like this :D
 
Has anyone cashed out from this group lately ?
I won off the 50 free spins promotion and have 2 cashouts that are a 'work in progress' status . I have deposited with them before and have cashed out with no problem but this was before the big upheaval .
It has only been 2 weeks and the live chat said 3 weeks so not stressing yet but things are changing every day .
 
silkprint said:
Has anyone cashed out from this group lately ?
I won off the 50 free spins promotion and have 2 cashouts that are a 'work in progress' status . I have deposited with them before and have cashed out with no problem but this was before the big upheaval .
It has only been 2 weeks and the live chat said 3 weeks so not stressing yet but things are changing every day .
Click to expand...

Isn't it amazing how our attitude toward cashouts have changed? Once I wouldn't play at MG casinos that didn't payout to NETeller in at least 48 hours. Now here's poor Silky talking 2 weeks and counting ..... and still trying not to stress about it. Strangely enough, before the USA DoJ stepped in to see that I didn't get scammed by 'illegal' gambling, I (as did the majority of USA players who did their research) always got my damned money and got it promptly!

Congrats on your withdrawal Silky! Hope you get your money soon -- and I hope it doesn't get 'confiscated', or 'frozen', or lost, or declined, or whatever, before it's in your hands. Keep us posted.
 
Hey Silk, how did you cashout? Was it ACH or cheque or Click2Pay? Do you have an Eco account? That sure is what seems to be working best for the US players of late.

The Mouse is dead on with her assessment. Best of luck and for sure let us know what happens.
 
BELLEROCKENTERTAINMENT OFF MY PLAYLIST FOR NOW

I am not playing this group until they get their problems resolved. They are using the same processor as many other casino groups who are paying via check with no hitches.

So I believe they are the problem not the processor.

I was not getting my usual VIP treatment and their loyalty points program is one of the worse right now.

Until it improves I will play elsewhere.
 
BELLEROCKS RESPONSE TO DELAY OF PAYMENT VIA CHECK

Thank you for your patience waiting on your withdrawal/s totaling $ 150
being processed via check.

Due to the check being past its expected delivery date, we will be reissuing the
funds to your Click2Pay account within the next 24 hours.
Thank you so much for your continued understanding with this regard.

We are continually striving to improve our service and enhance your experience
as one of our valued players. Please contact us if you have any queries or
feedback.

Warm Regards,
The Belle Rock Entertainment Team

IF YOUR DELIVERY DATE HAS COME AND GONE YOU NEED TO DEMAND PAYMENT VIA ANOTHER METHOD OR FOR THEM TO GET THE EXACT DATE THE CHECK WAS MAILED. EVERY CHECK I HAVE RECEIVED WAS SENT VIA REGULAR MAIL AND I RECEIVED IT WITHIN 7 DAYS OF THE DATE ON THE CHECK. IN SOME CASES IT WAS SOONER.
 

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