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River Belle not paying $8,000.00

Not a big problem

I was told today by Tas (a 'VIP' account executive) that all the pending payments were going to be coming via ACH starting today, but would be paid out in increments over the next several business days. She did not know the reason for the incremental payments

We'll see. Mine is only $2500, so it is small compared to many who are waiting.

I have had good success with having payments from BelleRock made to Click2Pay and then having it wired to my bank acount (must be over $1500, though).

This should not be a big problem, it may even be helpful in keeping under the banking radar for the bigger transactions. The downside is the need to watch as it trickles in day by day, wondering if and when the banks will rumble this scheme before all the money is paid over.
 
River Belle not paid $8,000.00 broken promises

This should not be a big problem, it may even be helpful in keeping under the banking radar for the bigger transactions. The downside is the need to watch as it trickles in day by day, wondering if and when the banks will rumble this scheme before all the money is paid over.

Well after being promised my $8,000.00 withdrawal since 02/11/07 (51 days) numerous times via ACH and then most recently River Belle requested wire information and said my wire WAS performed on 03/28/07 on still no monies in hand. Hello........it does NOT take 6 days to do or receive a WIRE!! In addition I can't get any details on my second withdrawal of 03/19/07 (15 days). I was promised by casino management Elgara that he would call me Friday evening. To my great disappointment that call never came! This is now the email I receive after another broken promise! I have lost count of how many broken promises River Belle has made. Where are the regulatory agents????????




Hi there Charles,

Thank you for e-mailing Belle Rock Entertainment.

We do apologize that you were not contacted back regarding your withdrawal matters. The Team Leader who assisted you is currently off and therefore no correspondence was made.



We can confirm that our Payment Center processed all outstanding withdrawals across the casino. Your payment has been processed via ACH and you will be seeing multiple amounts posting to your bank account in staggered increments over the next few days until all outstanding monies have been successfully received.



We thank you for your continued patience.

Should you require any further assistance, feel free to contact us, we are available 24 hours a day, 7 days a week.

Kind regards,

Zahida
Senior Customer Services Representative
 
Charles,, enough already my friend

Its really becoming nauseating reading your countdown day after day on here. There is no need to let everyone know how many days have passed since u have not gotten paid, everyone is in the same boat. They sent me a check a week ago for 1900 dollars and still owe me 2700. I thought they were going to pay out the remainder but appearantly thats not the case. I have moved on, realizing that they simply arent going to cater to USA players anymore, and bitching and whining certainly isnt goin to help, NOR you emailing them and calling them every single day. You are not helping the situation, u are hurting the situation and its people that constantly complain, call and email, that will eventually lead them to just say screw it, we arent paying them, no more USA players. I know i would have done that already. Give it up, find a new hobby. I suggest Texas Holdem! :thumbsup:
 
River Belle not paid $8,000.00 broken promises - 2nd withdrawal issues on 03/19/07

Its really becoming nauseating reading your countdown day after day on here. There is no need to let everyone know how many days have passed since u have not gotten paid, everyone is in the same boat. They sent me a check a week ago for 1900 dollars and still owe me 2700. I thought they were going to pay out the remainder but appearantly thats not the case. I have moved on, realizing that they simply arent going to cater to USA players anymore, and bitching and whining certainly isnt goin to help, NOR you emailing them and calling them every single day. You are not helping the situation, u are hurting the situation and its people that constantly complain, call and email, that will eventually lead them to just say screw it, we arent paying them, no more USA players. I know i would have done that already. Give it up, find a new hobby. I suggest Texas Holdem! :thumbsup:


:lolup: First and foremost I thought you are suspended? Your politics are rude. All you want to do is knock slots but my your own admittance your mother plays. Guess you are knocking her also. When you first got on you said this was not the best watchdog site so why do you stay and keep posting? As far as being nausiated take an alka selzer. You know plop plop fizz fizz oh what a relief it is! And QUIT doing things that make you nausiated! I will post what I want and I ask that you NOT read my posts. Personally I don't think I am the only once sick and tired of your crap. All forum members please thank this post if you think Johnny should mellow out on his rude politics.
 
River Belle not paid $8,000.00 broken promises - 2nd withdrawal issues on 03/19/07

Its really becoming nauseating reading your countdown day after day on here. There is no need to let everyone know how many days have passed since u have not gotten paid, everyone is in the same boat. They sent me a check a week ago for 1900 dollars and still owe me 2700. I thought they were going to pay out the remainder but appearantly thats not the case. I have moved on, realizing that they simply arent going to cater to USA players anymore, and bitching and whining certainly isnt goin to help, NOR you emailing them and calling them every single day. You are not helping the situation, u are hurting the situation and its people that constantly complain, call and email, that will eventually lead them to just say screw it, we arent paying them, no more USA players. I know i would have done that already. Give it up, find a new hobby. I suggest Texas Holdem! :thumbsup:

:eek: In addition, I don't email nor call them every single day. Did not know you had my email account nor my phone records. As for hurting the US players what more hurt can there be when you go and post the exact processor they are using. Its like telling the DOJ here we are come and shut the pipeline down. I will not move on until I get everything that is due me. PS - I don't hear that fizz...................................
 
*yaaaaawn*:lolup: Kid, act like an adult please. I just cant stand snotty nosed whining kids, thats all, no offense
 
Publicity

While certain posters do not like constant complaints, this is often the only way to get some casino to "pull their finger out". The failure to return a call as promised just because a "team leader" was away for the day is NOT what a professional business should be even considering as a valid excuse, unless there is only one employee dealing with all BelleRock enquiries. This was a TEAM LEADER, as in TEAM, as in someone else should step in when one team member becomes unavailable.

If we recall the Mini Vegas case, the rep admitted that the group only paid some members after "pressure from the general gaming community". Had these players been patient and not posted I expect they would still be waiting.
The pressure on BelleRock and other MG casinos has not hastened payment, but it has certainly shown that they are currently unable to guarantee payment of withdrawals, but are happy to continue taking deposits. I expect they hoped to work behind the scenes with processors, while not wanting to restrict inbound deposits by mentioning how hard it had really become to process payments.
All US players who frequent the forum now know what the casino are having to do to get the payments through, and how risky this process is of being constantly disrupted, such as changing processors every month, going to great lengths to make payments look like nothing to do with internet gaming etc.
 
River Belle not paid $8,000.00 broken promises - 2nd withdrawal issues on 03/19/07

While certain posters do not like constant complaints, this is often the only way to get some casino to "pull their finger out". The failure to return a call as promised just because a "team leader" was away for the day is NOT what a professional business should be even considering as a valid excuse, unless there is only one employee dealing with all BelleRock enquiries. This was a TEAM LEADER, as in TEAM, as in someone else should step in when one team member becomes unavailable.

If we recall the Mini Vegas case, the rep admitted that the group only paid some members after "pressure from the general gaming community". Had these players been patient and not posted I expect they would still be waiting.
The pressure on BelleRock and other MG casinos has not hastened payment, but it has certainly shown that they are currently unable to guarantee payment of withdrawals, but are happy to continue taking deposits. I expect they hoped to work behind the scenes with processors, while not wanting to restrict inbound deposits by mentioning how hard it had really become to process payments.
All US players who frequent the forum now know what the casino are having to do to get the payments through, and how risky this process is of being constantly disrupted, such as changing processors every month, going to great lengths to make payments look like nothing to do with internet gaming etc.

Thank you Vinyl,

What concerns me is River Belle made a public post on 03/07/07 stating all withdrawals from that date on would be fine. They have not posted since then. With that being said it should be known that my second withdrawal of 03/19/07 should be paid via ACH between 2-21 business days. This means my second withdrawal of $10K should be paid between 03/21/07 and 04/16/07 at the very latest. While speaking with River Belle Elgara (team manager)told me that withdrawal would be coming in form of a check from Vietnam! However, since then I have received the above River Belle email which now states various ACH's. What is puzzling is whether this applies to the first withdrawal only or if it is for any and all withdrawals per River Belle despite their public post.
 
You couldnt be any further from the truth. I like everyone here and i didnt bash anyone. I just said to tune the whining down a little to you, thats all. Its rather annoying. Im just a realist and realize riverbelle will not be paying any USA customers another dime . You think 2 months after your cashout your money will just magically appear in your bank account? I think not. You dont even realize that their new processor i received my check from NO LONGER DOES ACH transactions. Just trying to be helpful.:thumbsup:
 
jv i think you are just trying to be condescending. i wonder why you monitor the thread if you think the op is an annoying whiner. :thumbsup: :thumbsup: :thumbsup:
 
I guess im just humored by how people think the casinomeister can wave a magic wand and that everyone will her their money, or just the false sense of hope that everyone has, and lathers each other up with it. I guess you just dont want any "realists" posting in this thread?
 
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Dictionary.com Unabridged (v 1.1) - Cite This Source
condescending /ˌkɒndəˈsɛndɪŋ/ Pronunciation Key - Show Spelled Pronunciation[kon-duh-sen-ding] Pronunciation Key - Show IPA Pronunciation
adjective showing or implying a usually patronizing descent from dignity or superiority: They resented the older neighbors' condescending cordiality.


--------------------------------------------------------------------------------

[Origin: 163040; condescend + -ing2]

Related forms
condescendingly, adverb


Synonyms patronizing, disdainful, supercilious.
Dictionary.com Unabridged (v 1.1)
Based on the Random House Unabridged Dictionary, Random House, Inc. 2006.
American Heritage Dictionary - Cite This Source condescend (kŏn'dĭ-sěnd') Pronunciation Key
intr.v. condescended, condescending, condescends

To descend to the level of one considered inferior; lower oneself. See Synonyms at stoop1.
To deal with people in a patronizingly superior manner.


[Middle English condescenden, from Old French condescendre, from Late Latin condēscendere : Latin com-, intensive pref.; see com- + dēscendere, to descend; see descend.]

con'descend'er n.

(Download Now or Buy the Book) The American Heritage Dictionary of the English Language, Fourth Edition
Copyright 2000 by Houghton Mifflin Company.
Published by Houghton Mifflin Company. All rights reserved.
American Heritage Dictionary - Cite This Source condescending (kŏn'dĭ-sěn'dĭng) Pronunciation Key
adj. Displaying a patronizingly superior attitude: "The independent investor's desire to play individual stocks may well worry some market veterans, but that smacks a little of Wall Street's usual condescending attitude toward small investors" (Tom Petruno).

con'descend'ingly adv.

(Download Now or Buy the Book) The American Heritage Dictionary of the English Language, Fourth Edition
Copyright 2000 by Houghton Mifflin Company.
Published by Houghton Mifflin Company. All rights reserved.
WordNet - Cite This Source condescending

adjective
(used of behavior or attitude) characteristic of those who treat others with condescension [syn: arch]

WordNet 2.1, 2005 Princeton University
Kernerman English Multilingual Dictionary (Beta Version) - Cite This Source
ˌcondeˈscending adjective

giving the impression that one is superior
Example: a condescending manner Arabic: مُتَنازِل، مُعْطٍ الشُّعور بأنَّهُ أعْلى
Chinese (Simplified): 带着优越感表示关心的
Chinese (Traditional): 表現出优越感的﹐居高臨下的
Czech: poven, blahosklonn
Danish: nedladende
Dutch: neerbuigend
Estonian: leolevalt armulik
Finnish: alentuva
French: condescendant
German: herablassend
Greek: συγκαταβατικός
Hungarian: lekezelő
Icelandic: yfirltisfullur
Indonesian: angkuh
Italian: accondiscendente
 
I guess im just humored by how people think the casinomeister can wave a magic wand and that everyone will her their money, or just the false sense of hope that everyone has, and lathers each other up with it. I guess you just dont want any "realists" posting in this thread?

Realist points of view are welcome, especially when logic might be helpful. However, this thread has become predominantly emotional.

You have made your point, JV. That you keep repeating yourself makes you subject to your own rule: stop whining. Two wrong things going on don't make it right.

IMO, o2p is simply venting back here, which is an appropriate response to an emotional frustration. You have to be able to read posts with the proper lenses. This post has degenerated into a majority of non-information, therefore it should be appropriately filtered by YOU the reader. As stated, we get your point: o2p should move on. If he doesn't, it's his choice and obviously he values this thread as an emotional release. I'd rather read 10,000 whiney posts versus reading one news report of someone hurting themselves or others physically. Leave the man alone now. I believe it is YOU who needs to move on, away from this thread.

- Keith
 
Once again, i have plenty of free time in that i play poker 10 hours a day so i need something to do inbetween hands i guess. I'll let him whine and will leave him be, it just got to be very annoying and repetitive. Big jackpots to all of u and good luck with all the gambling, just dont do it online:thumbsup:
 
River Belle not paid $8,000.00 broken promises

"While certain posters do not like constant complaints, this is often the only way to get some casino to "pull their finger out". As quoted by Vinlyweatherman one of the most educated forum members and a step furthur a unique talent to addressing many gambling issues!

Johnny,

You complain that I complain and cry etc. so much and yet you thank me! Then you turn around and thank the above post which clearly states "constant complaints is often they only way to get some casino to "pull their finger out". You are talking out of both sides of your mouth. Old Chinese proverb "Walk down left side of road - OK - Walk do right side of road - OK - Walk down middle of road - SLAM! You are a political mess. I don't believe for a minute River Belle is not going to pay the problem is how long will it take. River Belle has always had a great reputation and I doubt they will destroy it in not paying a few US players. Your negativity in this forum is just not needed. We are fighting for our money and don't need your negative comments whether that are attacking us personally or whether you are telling the casinos where to rot. We are venting and exchanging the latest information with each other. Either be a part of that or leave it alone! Enough is enough. Back off!
 
Too funny

You are too funny. I knew that would get under your skin. You arent intelligent enough to even realize i thanked that post as well as YOURS just to be funny. Being from pittsburgh school system, i cant expect much more:thumbsup: Hey i hope u all do get your money, even u whiney! Its pretty lousy for them to keep peoples money like this. I was told subtle threats wasnt the way to go about geting my money. Well heres a lil secret, it worked. Threatening to bring my attorney into the picture and speaking with ecogra amongst others, i received a check a week later. May have just been coincidence , but who knows.
 
River Belle not paid $8,000.00 broken promises

Realist points of view are welcome, especially when logic might be helpful. However, this thread has become predominantly emotional.

You have made your point, JV. That you keep repeating yourself makes you subject to your own rule: stop whining. Two wrong things going on don't make it right.

IMO, o2p is simply venting back here, which is an appropriate response to an emotional frustration. You have to be able to read posts with the proper lenses. This post has degenerated into a majority of non-information, therefore it should be appropriately filtered by YOU the reader. As stated, we get your point: o2p should move on. If he doesn't, it's his choice and obviously he values this thread as an emotional release. I'd rather read 10,000 whiney posts versus reading one news report of someone hurting themselves or others physically. Leave the man alone now. I believe it is YOU who needs to move on, away from this thread.

- Keith

When I post I am trying to give the forum information as to where we are with River Belle as noted by posting their latest email. I posted this particular email because I thought it strange that we would be see multiple deposits regarding the same withdrawals and don't want players to think their deposits are wrong. Yes, I am whining and yes it is my venting mechanism. How could one not "whin" after waiting the amount of time we are waiting for payments and keep getting conflicting communications from River Belle. Expectation is half the battle and had I have known this on the front side I would not be so upset. However, I do try to keep the forum aware of any latest changes. I thank you for your post.
 
River Belle not paid $8,000.00 broken promises

You are too funny. I knew that would get under your skin. You arent intelligent enough to even realize i thanked that post as well as YOURS just to be funny. Being from pittsburgh school system, i cant expect much more:thumbsup: Hey i hope u all do get your money, even u whiney! Its pretty lousy for them to keep peoples money like this. I was told subtle threats wasnt the way to go about geting my money. Well heres a lil secret, it worked. Threatening to bring my attorney into the picture and speaking with ecogra amongst others, i received a check a week later. May have just been coincidence , but who knows.


Well my wife IS an attorney and she IS the one speaking with River Belle on my behalf! Verifiable! I did not live in Pittsburgh, PA when I went to school. You just keep stepping in it. And I filed a complaint with Tex (eCogra) the first possible day I could. Again - Verifiable! Boy you stepped into that one too! And yes you are right it was just a coincidence! Now please leave this forum alone and keep to the business of TRYING to get PAID!!
 
Thank you all for not playing at Riverbelle

You couldnt be any further from the truth. I like everyone here and i didnt bash anyone. I just said to tune the whining down a little to you, thats all. Its rather annoying. Im just a realist and realize riverbelle will not be paying any USA customers another dime . You think 2 months after your cashout your money will just magically appear in your bank account? I think not. You dont even realize that their new processor i received my check from NO LONGER DOES ACH transactions. Just trying to be helpful.:thumbsup:

Quite contrary to jv's post, Riverbelle has been paying US customers just fine via other methods. I have done quite well recently, I am guessing because my odds are better because there are few players right now while you guys wait it out.

Please stay away a little longer so I can get my mortgage paid off!

Yes, I am frustrated with the pending ACH settlement - I have not yet received any payments on my pending ACH, incremental or otherwise. But this is a reputable organization which has always eventually fixed their problems.
 
Quote " Quite contrary to jv's post, Riverbelle has been paying US customers just fine via other methods. "

Incorrect my friend. Before i got paid, they said they have no verbal or documented proof of ANY USA customers being paid by their new processor. A friend of mine confirmed this by making a phone call to the captain and he indeed responded by saying "we have no USA customers that have received any funds yet via our new processor." Call for yourself and u will find u will get the same answer. Their only payment option is a check via regular mail, unless they are in the works of figuring out a way to send money ach again.
 
Quote " Quite contrary to jv's post, Riverbelle has been paying US customers just fine via other methods. "

Incorrect my friend. Before i got paid, they said they have no verbal or documented proof of ANY USA customers being paid by their new processor. A friend of mine confirmed this by making a phone call to the captain and he indeed responded by saying "we have no USA customers that have received any funds yet via our new processor." Call for yourself and u will find u will get the same answer. Their only payment option is a check via regular mail, unless they are in the works of figuring out a way to send money ach again.

Mr. Vegass~

I post on this forum when it is relevant to me. When I have some information that might help someone else, or if I need some input on a problem.

I initially imagined you were hired by some b&m outfit to try to discourage ONLINE gaming. Then I laughed at how much money they wasted on you. Now, I just think you are caustic, bored, and trying to create arguments.
 
Riverbelle owes me over 5000.00

I have cashed out almost 6000.00 in 4 seperate cash outs. The first one was about 6 weeks ago and I have yet to see it. I did receive a check last week for the 2nd one for 700.00 drawn on a bank in Germany, payable thru a New York bank. It gave me some hope. They sent me an email telling me all the dates of when I will be paid. So far, those have been inaccurate. I keep getting responses that the new server is having trouble processing. This is a bunch of crap. They could wire the money. I guarantee my bank would accept a wire transfer from anywhere. I am seriously mad. Keeping my fingers crossed tho, because I did receive 1 check.
 
lets hope

i'm not at riverbelle i'm at golden palace with poker and i'm still waiting for a check since jan15 said i will have by friday by fedex don't know if it happen though there are alot of casinos and poker that are having problems sending money i really think we will recieve but don't know when that is the question also they get these processors that can't or won't send to u.s.a. and then the casinos don't follow up on the checks like mine said it was sent 28 of march but they can't give me tracking # i know they are in one country and the processor in another and bank in another so they can't keep up just giving my thoughts
 
O2P,

Keep your eyes on the prizes, man! Don't let other stop you from getting your money. $18K is alot of money. It's a new car, boat or down payment on a house. GET YOUR MONEY MAN! FUG what the Hater's say!
 
River Belle

O2P,

Keep your eyes on the prizes, man! Don't let other stop you from getting your money. $18K is alot of money. It's a new car, boat or down payment on a house. GET YOUR MONEY MAN! FUG what the Hater's say!

Oh Itoldyouso,

I just love you figuratively speaking. You are so funny! My eyes are staying on the prize no matter what anyone says. LMAO
 
It's all good

O2P,

Keep your eyes on the prizes, man! Don't let other stop you from getting your money. $18K is alot of money. It's a new car, boat or down payment on a house. GET YOUR MONEY MAN! FUG what the Hater's say!

It's all good fun! Someone Somewhere..... may have been you Itoldyouso, said it's just coffee money anyway. :thumbsup: . And yes when you win, like we have, get it! A boat..ahhhhhhhhhhh. That sounds perfect! Maybe a cruise and a boat. I'd give up coffee for that. Best of luck to all waiting!!!
 
mine is from golden palace

i post here because it just isn't one casino or poker room its alot of them that are having hard time with the new law i think they will get it fixed just take some time i have been waiting since jan though so i'm keeping fingers crossed seems like each day i hear of people starting to get there money just waiting my turn!!!!!!!!!
 
Another turn for the worst

As much as I hate to say this I am starting to think JV is correct and we will never see our money. I was told many times over the past four days that my withdrawals were in last weeks batch and that they would be hitting in three seperate deposits by Wednesday. My bank shows me pending transactions and there are none for tomorrow. Just received a cryptic email from Bellerock saying there was another problem and that they are in an emergency meeting and more information will follow. This means the emails of last week were again false information and we are no where closer to getting our money. I am surprised there are only 8 or 9 members of this forum that have not been paid by RB or Bellerock. Has anyone actually had there bank reverse deposits up to the amount your are owed. I really hate to get my bank involved but the clock is ticking and soon there will be noway to get our money.:mad: :mad: :mad: :mad: :mad:
 
Its really ashame too because they went from being top notch in customer service, to being the worst in the industry with all the false info and lies in their emails etc. If anyone out there is still depositing with riverbelle and is a USA resident, then u just have a gambling problem. Find another casino that will pay, i know grand bay is excellent and reputable, and i never played on bodog, but i hear its top notch as well. Im surprised how many people are still hoping they get their money. Not a knock on casinomeister, but i dont see how he has any more pull in getting peoples money than the average ordinary joe.
 
As much as I hate to say this I am starting to think JV is correct and we will never see our money. I was told many times over the past four days that my withdrawals were in last weeks batch and that they would be hitting in three seperate deposits by Wednesday. My bank shows me pending transactions and there are none for tomorrow. Just received a cryptic email from Bellerock saying there was another problem and that they are in an emergency meeting and more information will follow. This means the emails of last week were again false information and we are no where closer to getting our money. I am surprised there are only 8 or 9 members of this forum that have not been paid by RB or Bellerock. Has anyone actually had there bank reverse deposits up to the amount your are owed. I really hate to get my bank involved but the clock is ticking and soon there will be noway to get our money.:mad: :mad: :mad: :mad: :mad:

This is concerning. Maybe why I've had no response to my emails. Hopefully they'll figure something out! It ain't over yet!???
 
RIVERBELLE UPDATE

I just got the final word. I spoke with the president of riverbelle (Maybe i should be the casinomeister since i got to the bottom of it ! ) and everyone will have their funds reversed back into their accounts within the next 12 hours and can be withdrawn via ecocard. You are all welcome. Good luck.
 
I checked

I just got the final word. I spoke with the president of riverbelle (Maybe i should be the casinomeister since i got to the bottom of it ! ) and everyone will have their funds reversed back into their accounts within the next 12 hours and can be withdrawn via ecocard. You are all welcome. Good luck.

JV is correct. Thanks for your post. I was just told the same thing via CS on the phone. Funds would be reversed by tomorrow. Emails will be sent out to all involved explaining. And Ecocard IS suggested.
 
I to was told the same thing from my rep via email. Of course how long will it take Ecocard or Click2pay to get us the money?:eek:

I am set up with click2pay but i dont trust them, they have no withdraw button anymore and i was told they only do withdraws of $1500 and up, and u have to send em an email with your bank details, etc. I want to try ecocard but the signup is kind of confusing
 
Great News

I am set up with click2pay but i dont trust them, they have no withdraw button anymore and i was told they only do withdraws of $1500 and up, and u have to send em an email with your bank details, etc. I want to try ecocard but the signup is kind of confusing


Great news!
At least the funds will soon be where you can see them. The question is Click2Pay Vs Ecocard. I have some experience with Click2Pay, and I would not trust them either. Ecocard may be worth a try, but perhaps tried with a specimen amount before being used to transfer these large thousand dollar sums lest you end up with money stuck with yet another processing service.
There is the question of whether Ecocard will allow new US customers to open accounts, and whether they have a non-gambling use (this would make it far harder for the DoJ to put blanket anti-Ecocard regulations in place, as well as provide for an emergency outlet if funds did get stuck).

BelleRock and the Factory should do the right thing and mount an orderly withdrawal from the US market, as they cannot guarantee to be able to pay from one day to the next, as per BelleRock's emergency meeting today that has come despite them having finalised deals with two processors in the last month, and made numerous promises to players that were then broken within days.
Casinos that withdraw in an orderly manner, and pay all outstanding sums owed, should then concentrate on the European market by changing all their promotions into being "Europe Friendly", such as alligning times to Central European time, rather than EST, so that we over here do not have to stay up till 5am or 6am to compete in tournaments, or face promotions where late E-mails mean they have ended by the time we read them because they are only valid for "the evening", which is overnight for us.
 
River Belle not paid $8,000.00 broken promises

Great news!
At least the funds will soon be where you can see them. The question is Click2Pay Vs Ecocard. I have some experience with Click2Pay, and I would not trust them either. Ecocard may be worth a try, but perhaps tried with a specimen amount before being used to transfer these large thousand dollar sums lest you end up with money stuck with yet another processing service.
There is the question of whether Ecocard will allow new US customers to open accounts, and whether they have a non-gambling use (this would make it far harder for the DoJ to put blanket anti-Ecocard regulations in place, as well as provide for an emergency outlet if funds did get stuck).

BelleRock and the Factory should do the right thing and mount an orderly withdrawal from the US market, as they cannot guarantee to be able to pay from one day to the next, as per BelleRock's emergency meeting today that has come despite them having finalised deals with two processors in the last month, and made numerous promises to players that were then broken within days.
Casinos that withdraw in an orderly manner, and pay all outstanding sums owed, should then concentrate on the European market by changing all their promotions into being "Europe Friendly", such as alligning times to Central European time, rather than EST, so that we over here do not have to stay up till 5am or 6am to compete in tournaments, or face promotions where late E-mails mean they have ended by the time we read them because they are only valid for "the evening", which is overnight for us.

Well it appears River Belle has been smoke screening us for quite a while! We were definitively told all was well on 03/07/07 publically and personally via thousands of emails and calls. The question is will they withdraw and will it be in an orderly manner while paying ALL outstanding sums owned? I think its about time we hear from River Belle! River Belle it is long overdue but now is certainly the time to make a public post!
 
EMAIL FROM BELLEROCKA-BUT I ALREADY RECEIVED A CHECK IN PAYMENT

I also received the email below. Only thing is my withdrawal is no longer pending, I received a check last week and deposited it on Friday after talking with support to get confirmation that the check would in fact be honored by their processor/bank. I received two additional checks the same day as bellerocks. one from JP factory and one from Big Dollar. The 1250 and 800 checks have been moved from pending transactions to posted transactions by my bank and the amount added to my spendable bank balance. However, I doubt that means they have actually SETTLED. They put a hold on my 5000.00 until 4/9 it is has moved to POSTED transactions but the amount is has not been added as yet to my spendable balance(should do that on the 9th unless the checks are no good.

At this point, I can only hope that the checks will be settled by their processor/bank that they were drawn on.

I phoned support after receiving the email and was told that "this was a blanket email and sent to everyone that had pending transactions". Since I said mine was no pending as I was already paid, she checked with someone and told me to ignore the email and my check should be fine.

who knows what will happen? I give up? No one knows what the hell is going on with these transactions.



Re: $5000 Pending Withdrawal

Following our email on Friday regarding your
pending withdrawal, we've found that of the
confirmed amounts, certain amounts have not yet
cleared to affected customers' bank accounts.

In the absence of definite confirmation on these
transactions from our third-party processor, we have
made the decision to process these payments via
another method with priority.

----------------------------------------------------
WHAT HAPPENS NOW?
----------------------------------------------------
We will - in the course of the next 15 hours - be
refunding your withdrawals to your casino account/s in
full. From here, you will be able to withdraw the funds
via one of the following two options from within the
banking software:

EcoCard
-------------------------------------------------------
Simply sign up with EcoCard (if you're not an existing
account holder) and select this as a withdrawal option
for receiving your funds.

You can withdraw your funds via ACH through the EcoCard
solution. Read more about how to withdraw to EcoCard
here: www.belle-rock-entertainment.com/ecocard.

Your casino account will be credited with 10 credits
to cover the cost of withdrawing via EcoCard by 8am EST
tomorrow.

Click2Pay
-------------------------------------------------------
This method is available to customers with existing
Click2Pay accounts only. On withdrawing from Click2Pay
you have the option to receive your funds via wire transfer
 
River Belle not paid $8,000.00 broken promises

I also received the email below. Only thing is my withdrawal is no longer pending, I received a check last week and deposited it on Friday after talking with support to get confirmation that the check would in fact be honored by their processor/bank. I received two additional checks the same day as bellerocks. one from JP factory and one from Big Dollar. The 1250 and 800 checks have been moved from pending transactions to posted transactions by my bank and the amount added to my spendable bank balance. However, I doubt that means they have actually SETTLED. They put a hold on my 5000.00 until 4/9 it is has moved to POSTED transactions but the amount is has not been added as yet to my spendable balance(should do that on the 9th unless the checks are no good.

At this point, I can only hope that the checks will be settled by their processor/bank that they were drawn on.

I phoned support after receiving the email and was told that "this was a blanket email and sent to everyone that had pending transactions". Since I said mine was no pending as I was already paid, she checked with someone and told me to ignore the email and my check should be fine.

who knows what will happen? I give up? No one knows what the hell is going on with these transactions.



Re: $5000 Pending Withdrawal

Following our email on Friday regarding your
pending withdrawal, we've found that of the
confirmed amounts, certain amounts have not yet
cleared to affected customers' bank accounts.

In the absence of definite confirmation on these
transactions from our third-party processor, we have
made the decision to process these payments via
another method with priority.

----------------------------------------------------
WHAT HAPPENS NOW?
----------------------------------------------------
We will - in the course of the next 15 hours - be
refunding your withdrawals to your casino account/s in
full. From here, you will be able to withdraw the funds
via one of the following two options from within the
banking software:

EcoCard
-------------------------------------------------------
Simply sign up with EcoCard (if you're not an existing
account holder) and select this as a withdrawal option
for receiving your funds.

You can withdraw your funds via ACH through the EcoCard
solution. Read more about how to withdraw to EcoCard
here: www.belle-rock-entertainment.com/ecocard.

Your casino account will be credited with 10 credits
to cover the cost of withdrawing via EcoCard by 8am EST
tomorrow.

Click2Pay
-------------------------------------------------------
This method is available to customers with existing
Click2Pay accounts only. On withdrawing from Click2Pay
you have the option to receive your funds via wire transfer

Well must be another River Belle issue because I have not received a "blanket" email.............
 
I DON'T THINK THEY KNOW WHO WAS PAID AND WHO WAS NOT

"OK" did you also receive a check from them last week?I have been telling them since the day I received the check that I have been paid. But their emails seem to indicate that they do not know I was paid.

Be pretty funny if 5000.00 shows up in my casino account AND the check clears.
 
River Belle not paid $8,000.00 broken promises

"OK" did you also receive a check from them last week?I have been telling them since the day I received the check that I have been paid. But their emails seem to indicate that they do not know I was paid.

Be pretty funny if 5000.00 shows up in my casino account AND the check clears.


I got nothing but vague emails containing lies and more lies. At this point if you get paid twice they deserve the loss. What a joke that they could smoke screen us like this. Where are the regulatory agents?
 
REGULATORY AGENTS

The REGULATORY AGENTS busy passing laws to protect us of from LOSING OUR MONEY gambling.

Yea Right. They are causing us to lose money. Tons of money that could be circulating through the U.S. economy at this very moment.
 
I got nothing but vague emails containing lies and more lies. At this point if you get paid twice they deserve the loss. What a joke that they could smoke screen us like this. Where are the regulatory agents?


I dont bother emailing, i get right to the point via the phone, why dont u just call them? and as for your money, im sure it will be refunded in next 8 hours for u to withdraw it, just dont be stupid and blow it.:thumbsup:
 
River Belle not paid $8,000.00 broken promises

I dont bother emailing, i get right to the point via the phone, why dont u just call them? and as for your money, im sure it will be refunded in next 8 hours for u to withdraw it, just dont be stupid and blow it.:thumbsup:


Tex (eCOGRA) emailed me this AM and said she would follow up. PS - I left you ECO card instructions on your thread. I don't plan on blowing $18K.
 
I've had no problem with Click2Pay

Although it does have to be over $1500, Click2Pay will wire the funds to the bank. You request by email and it takes about 4 - 5 business days from when they process your request (usually in 1-2 days). You have to send your account info and the bank routing and account number.

I signed up for ecocard but have not used it - what are peoples' experiences with them?
 

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