RG messages

[shadow123]

Anyone else sick of constant RG reminders, getting ..

Your deposit is over your normal amount (150 instead of 100)
You have been playing for 5 minutes and lost/won xxx (mecca)
Do you want to quit the game or continue,bang in the middle of a feature ( yeah think I will quit)
Emails after every deposit 200 or over asking if I need help.
The list goes on.

Dont think i can play for 10 mins now without getting this crap, so good to be cared about.

Wouldnt mind if there was some intelligence about it,just automatic messages taking no account of if you
are winning or losing.

 

[Playford7]

Anyone else sick of constant RG reminders, getting ..

Your deposit is over your normal amount (150 instead of 100)
You have been playing for 5 minutes and lost/won xxx (mecca)
Do you want to quit the game or continue,bang in the middle of a feature ( yeah think I will quit)
Emails after every deposit 200 or over asking if I need help.
The list goes on.

Dont think i can play for 10 mins now without getting this crap, so good to be cared about.

Wouldnt mind if there was some intelligence about it,just automatic messages taking no account of if you
are winning or losing.

It’s became pretty insulting.

before they couldn’t give a monkeys about how responsible or not you gambled, now we have vomit inducing adverts with Celebs telling us they care about our gambling habits and want to protect us all...

how about instantly getting paid if we win, sow and kyc done before a penny is spent for starters...

 

[Mr_Slot5]

Yes it's annoying me slightly to be honest. That being said, William Hill seem to be the only ones sending 'we've noticed an increase in your spending' emails...which is a load of bunkum because I've got a small deposit limit there which I've had for yonks.

 

[goatwack]

Imagine they did that on top.

Paddy McGuiness or someone shilling some 2-Bit casino, but once all the slot lights & sounds shit is out of the way it fades to black with just him sitting in a chair, telling us to gamble responsibly, and complete our SOWs before depositing, which may or may not include 3 payslips, utility bills etc

The 'responsible' face of gambling we'll never see advertized.......ever

 

[shadow123]

The casinos couldnt give a flying f**k about how much we lose, the more revenue they generate the better as in any business,its all about compliance and fear of fines and making do gooders feel they are doimg a wonderful job.

 

[Playford7]

Yes it's annoying me slightly to be honest. That being said, William Hill seem to be the only ones sending 'we've noticed an increase in your spending' emails...which is a load of bunkum because I've got a small deposit limit there which I've had for yonks.

I get loads of surveys from them and RG nonsense, not made a deposit in months.
Yet they advertise the free scratch card and other free to play game they offer daily....
It’s nauseating in all honesty, like a celebrity trying to lecture you on how to live knowing they are the dirtiest lowest form or species on the planet.

 

[shadow123]

Definatey does put a limit on my gambling though, dare not make a decent deposit as it will trigger SOW
demands, dont think I have staked more than £1 a spin on slots in weeks, norm is now 40p or 60p,
Crazy as I was playing £2 spins in bingo halls years ago.

 

[Playford7]

Definatey does put a limit on my gambling though, dare not make a decent deposit as it will trigger SOW
demands, dont think I have staked more than £1 a spin on slots in weeks, norm is now 40p or 60p,
Crazy as I was playing £2 spins in bingo halls years ago.

You do know it’s a set amount don’t you to trigger SOW? Just keep your deposit under a certain amount and keep switching casinos If you think it may be a issue.

 

[Mr_Slot5]

You do know it’s a set amount don’t you to trigger SOW? Just keep your deposit under a certain amount and keep switching casinos If you think it may be a issue.

The way casinos shouldn't be doing it. I think it varies from casino to casino and so does the period of time taken to accumulate enough deposits to trigger the SOW.

Some casinos (shock horror) even do things correctly and only use due diligence to pull up customers who they deem to be high risk...rather than an arbitrary deposit/withdrawal figure.

 

[brizman]

Is there a number on which casinos will ask SOW? say..10k?

 

[Mr_Slot5]

Is there a number on which casinos will ask SOW? say..10k?

It varies I think.

At some casinos (naming no names) you're golden...unless you have the temerity to withdraw your winnings that is.

 

[Playford7]

Is there a number on which casinos will ask SOW? say..10k?

Its a set figure yes.

 

[brizman]

It varies I think.

At some casinos (naming no names) you're golden...unless you have the temerity to withdraw your winnings that is.

Ahhh...the golden goose. Casinos stay silent for them.

 

[Playford7]

The way casinos shouldn't be doing it. I think it varies from casino to casino and so does the period of time taken to accumulate enough deposits to trigger the SOW.

Some casinos (shock horror) even do things correctly and only use due diligence to pull up customers who they deem to be high risk...rather than an arbitrary deposit/withdrawal figure.

All should be done before a penny is spent then you can properly lecture the player on how much he or she can afford.

i think in the U.K. eventually it will be done this way, also the £2 max bet will happen and advertising will be massively clamped down on.

I don’t agree with it all but how many behave and have for decades it was inevitable that regulation in this form would be a certainty and only set to get a lot lot worse.

 

[brizman]

Its a set figure yes.

Will casinos provide this? Or is it a commission instructed figure?

 

[Playford7]

Ahhh...the golden goose. Casinos stay silent for them.

Heard different things, set amount and use as casino sees fit.
The whole thing is a mess.

 

[Playford7]

Will casinos provide this? Or is it a commission instructed figure?

I just was given a figure in the uk, so far staying below that hasn’t caused me a issue at the casinos I’ve already not hit that amount at.
Obviously with Covid my deposits now are zero so may have altered.

 

[Mr_Slot5]

All should be done before a penny is spent then you can properly lecture the player on how much he or she can afford.

i think in the U.K. eventually it will be done this way, also the £2 max bet will happen and advertising will be massively clamped down on.

I don’t agree with it all but how many behave and have for decades it was inevitable that regulation in this form would be a certainty and only set to get a lot lot worse.

Well I appreciate your stance mate but I'm the opposite.

Whilst i think casinos need regulation, its no-one else's lookout to tell you how much money you can and cannot spend- our own hard earned cash lest we forget.

As long as the casino is actively promoting their RG tools, I believe it's then up to the individual to take some responsibility.

 

[Playford7]

Well I appreciate your stance mate but I'm the opposite.

Whilst i think casinos need regulation, its no-one else's lookout to tell you how much money you can and cannot spend- our own hard earned cash lest we forget.

As long as the casino is actively promoting their RG tools, I believe it's then up to the individual to take some responsibility.

As do I to a certain extent but that leads to the nonsense we see here regarding issues.

If it’s regulated stricter as should of been years ago we wouldn’t be in the mess we are now with SE, SOW etc etc....

 

[shadow123]

You do know it’s a set amount don’t you to trigger SOW? Just keep your deposit under a certain amount and keep switching casinos If you think it may be a issue.

Beg to differ on that one, there are degrees of SOW levels.At OJO I reached the first trigger level and managed
to send enough to satisfy them but on the provision i had a daily deposit limit of £200 and a rolling 30 day loss limit of 2k (I am well in profit with them so that is no problem).I asked if either of these limitations
could be changed and was told further proof of earnings would be needed before they would change them,
I cannot not and will not send them any more any more SOW docs, they have more than enough proof that
I can afford to deposit more. I am actually ok with these limits, makes me play more carefully and still make
a profit.

 

[Mr_Slot5]

As do I to a certain extent but that leads to the nonsense we see here regarding issues.

If it’s regulated stricter as should of been years ago we wouldn’t be in the mess we are now with SE, SOW etc etc....

Well SOW is nothing new. As others have said on here, the big UK bookies have been dishing them out for years to the big betters and highrollers...essentially high risk clientele. Done on a personal, case by case basis. Which is why these establishments are not going mental now.

The Maltese joints, on the other hand, are running around like headless chickens dishing out SOWs for £50 withdrawals.

 

[brizman]

Heard different things, set amount and use as casino sees fit.
The whole thing is a mess.

To be honest casinos brought the scrutiny on themselves. Honest profit wasnt enough..look at how many fines were handed out for RG failures over the years. Casinos just wanted more and couldn't help themselves.

 

[Mr_Slot5]

To be honest casinos brought the scrutiny on themselves. Honest profit wasnt enough..look at how many fines were handed out for RG failures over the years. Casinos just wanted more and couldn't help themselves.

It's the same in every business pretty much...money corrupts.

 

[Playford7]

Beg to differ on that one, there are degrees of SOW levels.At OJO I reached the first trigger level and managed
to send enough to satisfy them but on the provision i had a daily deposit limit of £200 and a rolling 30 day loss limit of 2k (I am well in profit with them so that is no problem).I asked if either of these limitations
could be changed and was told further proof of earnings would be needed before they would change them,
I cannot not and will not send them any more any more SOW docs, they have more than enough proof that
I can afford to deposit more. I am actually ok with these limits, makes me play more carefully and still make
a profit.

That’s one casino, as said if you wanted to you could move between brands or casinos to avoid sow if you think it will be a problem.

personally if it ever got a issue for me I’d close my account and take whatever I won with me if I couldn’t satisfy requests, pretty sure in the U.K. they can’t just steal your money unless they accuse you and take it further accusing you of money laundering.

no way would i wait weeks or jump hoops for example as people have, spinning a slot really ain’t that important to me.

 

[goatwack]

Money is not always hard-earned, where'd that sentiment come from

Clearly balance is 'key'

Ought players be allowed to recklessly splurge said funds willy-nilly without some form of overview? I don't think that's particularly responsible, nor would it benefit the casino doing that, long-term.

But actually what we're seeing is an 'over-nannying' by casinos to the point of nausea, we know and they know they couldn't care less about our welfare but are simply trying to keep on the UKGC's good side.

Made all the worse by said smug celebrities lecturing us on the perils of gambling and to keep things FUN FUN FUN!

So that means......they didn't care about Deposit Limits and my welfare before all these regulations came about, say 5/6 years ago?? Fucking hell

 

[shadow123]

I have posted before about trigger levels,massive range from 2k at All British to around 35k at Mecca.
Think there is more to it than a simple deposit total and other factors are taken into account.
One way to delay SOW is dont withdraw,reckon that is a major trigger factor,all my SOW demands except
Mecca have been triggered by withdrawals

 

[Playford7]

Well SOW is nothing new. As others have said on here, the big UK bookies have been dishing them out for years to the big betters and highrollers...essentially high risk clientele. Done on a personal, case by case basis. Which is why these establishments are not going mental now.

The Maltese joints, on the other hand, are running around like headless chickens dishing out SOWs for £50 withdrawals.

I was a high roller round about 2013/15 upwards of 8k gambling transactions sometimes on a daily basis. Will hill, ladbrokes, betway...
Not once a RG email or call on top of whatever vip offers i was sent, and always within 3 days my cash was paid.

the maltese lot obviously using sports betting id not go near with a barge pole for obvious reasons.

it was never mandatory for the U.K. lot to sow or kyc you. Ain’t happened to me in decades and that’s with spending a lot over the years.

 

[Mr_Slot5]

Money is not always hard-earned, where'd that sentiment come from

Clearly balance is 'key'

Ought players be allowed to recklessly splurge said funds willy-nilly without some form of overview? I don't think that's particularly responsible, nor would it benefit the casino doing that, long-term.

But actually what we're seeing is an 'over-nannying' by casinos to the point of nausea, we know and they know they couldn't care less about our welfare but are simply trying to keep on the UKGC's good side.

Made all the worse by said smug celebrities lecturing us on the perils of gambling and to keep things FUN FUN FUN!

So that means......they didn't care about Deposit Limits and my welfare before all these regulations came about, say 5/6 years ago?? Fucking hell

See, that's where I differ from a lot of people. If you've gone to work and earned that money, quite simply it's yours to spend how you see fit. Some people will splurge hundreds on a weekend bender, others will splurge on some other inane tat. Some people will go on a reckless gambling spree. But, at the end of the day, everyone has accountability for their own actions.

RG tools are there, provided by the casino. GAMSTOP is a thing. If someone has had enough then these are all options in which they can attempt to help themselves with.

Nannying is not the way to go.

 

[goatwack]

See, that's where I differ from a lot of people. If you've gone to work and earned that money, quite simply it's yours to spend how you see fit. Some people will splurge hundreds on a weekend bender, others will splurge on some other inane tat. Some people will go on a reckless gambling spree. But, at the end of the day, everyone has accountability for their own actions.

RG tools are there, provided by the casino. GAMSTOP is a thing. If someone has had enough then these are all options in which they can attempt to help themselves with.

Nannying is not the way to go.

I did state 'some' and 'balance', which I think in this unique industry should be standard.

But I agree of course that full-on nannying and complete removal of gamblers' autonomy will be the end of the industry. We're about halfway there

 

[shadow123]

That’s one casino, as said if you wanted to you could move between brands or casinos to avoid sow if you think it will be a problem.

personally if it ever got a issue for me I’d close my account and take whatever I won with me if I couldn’t satisfy requests, pretty sure in the U.K. they can’t just steal your money unless they accuse you and take it further accusing you of money laundering.

no way would i wait weeks or jump hoops for example as people have, spinning a slot really ain’t that important to me.

You soon get tired of going through the same shit at every new place you sign up to ,usually ends up with
a withdrawal being held to ransom no matter how careful you are.Took me a long time to find somewhere
I was happy with and seemed happy with me,just means I have to gamble at a lower level now.
Dont mind as I am well up over the last 3 months, will take a long time to squander that.

 

[shadow123]

One things for sure, it aint going to get any better,always said the UKGC would destroy the industry,just
suprized how fast they are doing it, more regulations are likely to come out soon and a lot of casinos
will just say stuff it and pull out the uk market.

 

[Mr_Slot5]

One things for sure, it aint going to get any better,always said the UKGC would destroy the industry,just
suprized how fast they are doing it, more regulations are likely to come out soon and a lot of casinos
will just say stuff it and pull out the uk market.

I was thinking that perhaps this is the goal. Get a lot of the Malta based casinos to pull out of their own accord.

I do wonder whether behind all this, the UK government simply doesn't want vast chunks of money being squandered in the UK and being shipped offshore.

 

[shadow123]

I think if anything the aim could well be to eliminate all uk online gambling except for a state owned
casino,amazing how little flack the national lottery gets, still allows 16 year olds to gamble, how hypocritical
can you get.

 

[goatwack]

So a nationalized Casino Underprivileged Network Trading service. Sounds like something they'd come up with

 

[Luckyscouser45]

This is why I’m getting totally fed up with Smaller casinos and recently have only played with PP and bet365. Calzone sending me emails to tell me they are concerned and have put a loss limit of 300 on account I’m actually up at that casino even though I have 27 losing deposits there I’m still actually up the email was worded in a way to say if I want to up the loss limit I’ve got to send them proof of income, I’ve just stopped playing there all together. L&L sowed me and I didn’t comply I’m sorry but I find £2k-3k deposits or withdrawls as small fry and not enough to send my dna to them. It’s just all becoming tedious PP and bet365 have never sowed me in donkeys years PP three different cards registered on site one with 17k in deposits and not once been sowed.

 

[Robert Rabbit]

I get loads of surveys from them and RG nonsense, not made a deposit in months.
Yet they advertise the free scratch card and other free to play game they offer daily....
It’s nauseating in all honesty, like a celebrity trying to lecture you on how to live knowing they are the dirtiest lowest form or species on the planet.

Yep, John Travolta warning us all about the need for us all to do our bit for the environment, while having his own personal jumbo jet and airfield

 

[goatwack]

This is why I’m getting totally fed up with Smaller casinos and recently have only played with PP and bet365. Calzone sending me emails to tell me they are concerned and have put a loss limit of 300 on account I’m actually up at that casino even though I have 27 losing deposits there I’m still actually up the email was worded in a way to say if I want to up the loss limit I’ve got to send them proof of income, I’ve just stopped playing there all together. L&L sowed me and I didn’t comply I’m sorry but I find £2k-3k deposits or withdrawls as small fry and not enough to send my dna to them. It’s just all becoming tedious PP and bet365 have never sowed me in donkeys years PP three different cards registered on site one with 17k in deposits and not once been sowed.

It's ironic really

The larger casinos will shout this message the loudest, not to mention inform us during every ad-break.

Yet as you say, they won't harass players about their 'Responsible Gambling' at every turn, won't SoW players into oblivion for no reason, and won't mar players' overall enjoyment TO JUST HAVE A LIGHT GAMBLE

By large casinos I of course mean the proper, no-nonsense UK Bookies and the like, not the great pretenders masquerading as casinos, and alienating its UK userbase, because of their 'interpretation' of UK regs

Also many of these lesser 'poser' casinos are shit-scared of even being fined 1/10th of what others have been.

Clearly the RG/ SoW hysteria is simply down to their inability to absorb any sort of regulatory punishment!

 

[Luckyscouser45]

It's ironic really

The larger casinos will shout this message the loudest, not to mention inform us during every ad-break.

Yet as you say, they won't harass players about their 'Responsible Gambling' at every turn, won't SoW players into oblivion for no reason, and won't mar players' overall enjoyment TO JUST HAVE A LIGHT GAMBLE

By large casinos I of course mean the proper, no-nonsense UK Bookies and the like, not the great pretenders masquerading as casinos, and alienating its UK userbase, because of their 'interpretation' of UK regs

Also many of these lesser 'poser' casinos are shit-scared of even being fined 1/10th of what others have been.

Clearly the RG/ SoW hysteria is simply down to their inability to absorb any sort of regulatory punishment!

You are spot on. Also pretty soon the way it’s going there will only be the big boys bet365 PP coral etc. Most definitely they are terrified of fines but should use common sense and caution this sow hysteria has to stop its pushing away your average punter who just then goes to the bigger uk sites were they can spin on bonanza till there hearts content haha, to be fair jan from l&l was lovely as always but it’s out of his hands I wasn’t willing to sow over £2-3k which is low rolling and defo not money laundering I defo do not spend what I can’t afford not having casinos look at my statements And quizzing inheritance etc and the crazy thing is I was originally sowed on yeti we’re my desposits were buttons but Cos yeti sowed me then it was across all sites which I found strange to be sowed for yeti with tiny deposits the thing is I did use boku a few times as it was easier to top up my phone than to have loads of gambling transactions on my main account which I pay our mortgage from hence why I’ve now got a couple of accounts used for deposits and withdrawls. Tell you what sorry to rant but calzone have done my head in more how they worded there email like they are my best mate and looking out for me bollocks

 

[Slottery]

UKGC advised operators to interact more with players and pay extra attention to spendings etc.... due to COVID19, ie. pay attention to over one hour gameplays and other fun stuff so amount of RG messages should be much more than before that communication, good to hear that casinos once follow what they are told to