Software Complaint Red Rabbit....Sooo Slow

[Nifty29]

Anyone else here playing at Red Rabbit?

The games take up to 5 mins to LOAD and spin SO slowly it's actually making me physically angry

IS it the same for everyone else?

I have super fast internet and PC so I know it is not my end.

It will be my last visit if it does not improve.

 

[dionysus]

They lag something awful here too. I play there and bear through it because of the 100% promos and under 24 hr WDs.

 

[Nifty29]

They lag something awful here too. I play there and bear through it because of the 100% promos and under 24 hr WDs.

Not good enough IMO.

I've now spent 28 mins trying to load a game, and the only one I could is an MGS original. The ones from other suppliers will not load due to a "syntax error". If I wanted to play just mGS I would go to 32Red. I came to RR because of the different games.

GRRRR. Never again.

 

[Sovietsky]

What kind of diffrent games do they have?

Im thinking about trying out that casino, have heard good stuff about them latley.

 

[muziq]

iam playing right now i dont feel a lag switched to IR from jungle heat in less than a min

 

[muziq]

Not good enough IMO.

I've now spent 28 mins trying to load a game, and the only one I could is an MGS original. The ones from other suppliers will not load due to a "syntax error". If I wanted to play just mGS I would go to 32Red. I came to RR because of the different games.

GRRRR. Never again.

they have a good support so do check with em

which game was you trying to play i will give it a try

 

[dionysus]

Not good enough IMO.

I've now spent 28 mins trying to load a game, and the only one I could is an MGS original. The ones from other suppliers will not load due to a "syntax error". If I wanted to play just mGS I would go to 32Red. I came to RR because of the different games.

GRRRR. Never again.

lol, my lag is a few seconds, nowhere near the time you're experiencing.

 

[Nifty29]

Average 4 second lag.

Its the load time that kills me too...7 minutes for bride zilla

 

[dionysus]

Average 4 second lag.

Its the load time that kills me too...7 minutes for bride zilla

just tried; 7 seconds here

 

[muziq]

switching to bridezilla from FROL

yeah 3 mins still loading seem they got a problem with that one

loaded in 4 mins

 

[dionysus]

just tried; 7 seconds here

oo, last hit was a good'un too lol

 

[muziq]

thats cool capt iam playing it now lol

 

[dionysus]

damn hard I've found to get the bonus; of the several sessions I've played it, only gotten it once
gl

 

[muziq]

damn hard I've found to get the bonus; of the several sessions I've played it, only gotten it once
gl

first time playing it 40 spins @ .60 lol had 6 "heart stoppers" in "dunover" language lol not hot the third so far

 

[me_and_ed]

I complained about this in December, Jay took awhile but finally got back to me and said the issue was resolved, I played onced since then and nothing had changed.

 

[ilovejesus]

hi

5 min to load

 

[dunover]

I briefly had a RR account back in December, same here. Games were slow, and spins lagged badly taking up to 10 secs for each one to complete/download. I haven't played there since. I did this on a new latest-spec laptop, so my end not the cause.

 

[Jay_RedRabbitCasino]

Hi Guys,

First of all Thank you for opening the thread Nifty. The more information we have on these, the sooner we'll be able to take care of them.

Since you, IloveJesus and muziq experienced the same thing, please send me your usernames through PM, and I will see what I can do.

It helps knowing which accounts have this issue.

Dion, have you also experienced the long load time, or the slow reels?

Me_and_ed, sorry to hear that, I was convinced that was settled. Since there are more people with the same problem now, I will reopen the 'case'.

Thank you for your input and patience,

Jay

 

[bsilva028]

tried to load bride zilla

waited 2 minutes, didnt loaded....
i closed

lol

 

[dionysus]

I find they generally spin slow, and load slowly moderately; not to the degree a couple others have had.