Software Complaint Red Rabbit....Sooo Slow

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Anyone else here playing at Red Rabbit?

The games take up to 5 mins to LOAD and spin SO slowly it's actually making me physically angry :mad:

IS it the same for everyone else?

I have super fast internet and PC so I know it is not my end.

It will be my last visit if it does not improve.
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
They lag something awful here too. I play there and bear through it because of the 100% promos and under 24 hr WDs.

Not good enough IMO.

I've now spent 28 mins trying to load a game, and the only one I could is an MGS original. The ones from other suppliers will not load due to a "syntax error". If I wanted to play just mGS I would go to 32Red. I came to RR because of the different games.

GRRRR. Never again.
 

Sovietsky

Experienced Member
Joined
Oct 2, 2012
Location
Swe
What kind of diffrent games do they have?

Im thinking about trying out that casino, have heard good stuff about them latley.
 

muziq

Senior Member
MM
Joined
Jan 21, 2013
Location
in your heart
Not good enough IMO.

I've now spent 28 mins trying to load a game, and the only one I could is an MGS original. The ones from other suppliers will not load due to a "syntax error". If I wanted to play just mGS I would go to 32Red. I came to RR because of the different games.

GRRRR. Never again.

they have a good support so do check with em

which game was you trying to play i will give it a try
 

dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
Not good enough IMO.

I've now spent 28 mins trying to load a game, and the only one I could is an MGS original. The ones from other suppliers will not load due to a "syntax error". If I wanted to play just mGS I would go to 32Red. I came to RR because of the different games.

GRRRR. Never again.

lol, my lag is a few seconds, nowhere near the time you're experiencing.
 

muziq

Senior Member
MM
Joined
Jan 21, 2013
Location
in your heart
switching to bridezilla from FROL

yeah 3 mins still loading seem they got a problem with that one

loaded in 4 mins
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
I complained about this in December, Jay took awhile but finally got back to me and said the issue was resolved, I played onced since then and nothing had changed.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
I briefly had a RR account back in December, same here. Games were slow, and spins lagged badly taking up to 10 secs for each one to complete/download. I haven't played there since. I did this on a new latest-spec laptop, so my end not the cause.
 

Jay_RedRabbitCasino

Dormant account
Joined
Sep 26, 2012
Location
Paris, France
Hi Guys,

First of all Thank you for opening the thread Nifty. The more information we have on these, the sooner we'll be able to take care of them.

Since you, IloveJesus and muziq experienced the same thing, please send me your usernames through PM, and I will see what I can do.

It helps knowing which accounts have this issue.

Dion, have you also experienced the long load time, or the slow reels?

Me_and_ed, sorry to hear that, I was convinced that was settled. Since there are more people with the same problem now, I will reopen the 'case'.

Thank you for your input and patience,

Jay
 

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
tried to load bride zilla

waited 2 minutes, didnt loaded....
i closed

lol
 
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