Really Unhappy with Guts! Rep exist?

I can see lot of happy threads about Guts lately so i though i better share my experience. I made 2 deposit after not played at Guts for a very long time. I took the 40% deposit bonus and 15 spins next day and first made a deposit for that. After busting out it was way past midnight. I saw that Phantom Of the Opera promotion and though ok why not lets deposit the minimum £10 and have another bash. At least i have secured 10 spins when its released.

Only to find out yesterday that Net Ent got problems with release. But Guts solved it nicely with giving spins on a different slot. I checked and had no spins so contacted support.

Here I find out NO you do not qualify as your deposit was made on 17/7 not on 18/7 as promotion started there.

I only just then discovered that in promotion terms well hidden away it states that UTC time i used and not CET which was a normality at most casinos. So when i made deposit at exact midnight UK time (00.00) on 18/7 which is 01:00 CET. Instead that deposit counted as it was done 23:00 on 17/8....... :mad:

Funny thing is the internal time which shows at their website shows CET which is 1 hour later than UK time. When i made deposit it was 01:00 but in their world it is 23:00 UTC time. Can someone tell me why in the world do they not show UTC time then and the time that promotions run after??????? :mad:

I then kindly asked live chat if they could not please credit me the 10 spins since i made 2 deposit and my last deposit of £10 should had qualified and even if they dispute it surely they could handover 10 spins worth a MASSIVE FREAKING £2....answer was NO.......i tried nicely again with some chitchat.....NO you made deposit on 17/8 at 23:00 so you do not qualify..... I gave up the fight.

So long Guts you will not be missed your ship is sinking and Tony/Ben left it just in time :(:rolleyes:

Et tu, Brute? :(:(

Look what you've bloody done now! :p
 
Et tu, Brute? :(:(

Look what you've bloody done now! :p

you stink of a GUTS affiliate... you tend to follow all GUTs threads / posts with a keen eye.... whats up little boy, you scared we exposing your little game here? ohhh poor you, am sure you will comeout with gutsv2.com the new and improved non scamming casino once your little boat sinks
 
you stink of a GUTS affiliate... you tend to follow all GUTs threads / posts with a keen eye.... whats up little boy, you scared we exposing your little game here? ohhh poor you, am sure you will comeout with gutsv2.com the new and improved non scamming casino once your little boat sinks

Haha yeah you got me.

I'm about as far away from being an affiliate as is humanly possible, dimwit
 
yeh sure.... look forward to seeing you post sharpish right after the next negative GUTS post.

Hope that was quick enough.

Anyway, I'm your personal Guts VIP manager for the night. How can I help?

Oh, I see.....having read your issues I am willing to present you with 10 Starburst spins as a goodwill gesture.

If you have any other concerns, please let us know in the Casinomeister forums where our mafioso henchmen base their operations.

Thanks
 
Et tu, Brute? :(:(

Look what you've bloody done now! :p

I never mentioned Titanic did i??? There is still hope for them they are still among the better casinos, but plenty of better ones I would say they dropped down to around 32Red on my own list now :D And I haven't got enough money to fill up all the best casinos bank accounts haha.... I have to choose wise.
 

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