Casino Complaint Prism Casino and Rushmore Casino- FRAUD

Luigi810

Dormant account
Joined
Aug 16, 2008
Location
Philadelphia
I have been playing at Prism casino for about a month, I hit the jackpot for 21,000.00, and was told send all of my documents, I faxed and emailed my documents and after 2 days of calling I was told they never received them, I resent the documents then called and emailed them again to see if they received them and was told yes but my credit card was to dark, I faxed and emailed the credit card again and they still had problems, when I tried to speak to someone in the chat box they were always cutting me short but when I chatted to make deposits they were all so nice, my last chat I was told to mail my credit card to them, I never heard such a thing. To make myself feel better I played back all the money, just not to feel like I was being taken advantage of. As for Rushmore casino, I played 140,000.00 in just 5 months time (yes, 140,000.00), when I won 4,000.00 and sent all of my documents I had problems with my documents for a month and then they told me they can only give me 1,500.00 a week, I DO NOT recommend these casino to anyone..I have hit for 75,000.00, 55,000.00 and 25,000.00 with microgaming casinos and have NEVER had one problem cashing out..Please watch where you play, I'd hate to see anyone being taken advantage of.
 

Jinglheimer

Dormant account
PABaccred
Joined
Mar 27, 2009
Location
Milwaukee
SCAMS A PLENTY

OK I GET A CALL ABOUT THIS FAB 275 "NO RESTRICTION" bonus SO I'm IN AT ALL OF THEIR CASINOS AND THEN SOME I'VE GOT WITHDRAWALS IN FOR 2600.00, 1500.00, 300.00, 500,00 x4 AT CIRRUS, COOL-CAT CLUB PLAYER, REGAL VEGAS AND THE OTHERS I CAN'T THINK OF OFF HAND. I HAVEN'T SEEN ANY MONEY YET AND THEY ALL FOR SOME REASON HAVEN'T RECIEVED THE DUBIOUSLY NEEDED DOCUMENTS (WHY A CC AUTH WHEN THEY'VE BEEN TAKING FROM MY CC FOR MONTHS?) ANYWAY 4 OF THE PLACES AFTER ABOUT 3 WEEKS SAY I HAVE TO DO A DO-OVER BECAUSE I PLAYED BLACKJACK WHICH IS EXPRESSLY FORBIDDEN IN THAT PARTICULAR BONUS. WHY DIDN'T THE GUY ON THE PHONE TELL ME THIS. AS FOR THE REGAL VEGAS (NOT PART OF THE CROOKED CONSORTUM) I WAS USING ANOTHER BONUS AND WON OVER 2500.00 AND WAS ONLY ALLOWED TO CASH OUT (GET THIS) 300.00 BECAUSE MY DEPOSIT WAS 50.00 OR SO AND THAT IS WHAT THIER 300% BONUS IS ALL ABOUT. IN THE MEANTIME I GOT THE PAYDIRT TO HIT THE HOUSE AND 4 GOLD NUGGETS (THE HIGHEST PAYING JACKPOT) SO DON'T BE LOOKING FOR THAT FOR AWHILE. AS FOR THE DO-OVERS I MANAGED TO COME OUT WITH ABOUT 2000.00 OF THE 7000.00 I WON ORIGINALLY BUT AS I SAY IT'S BEEN A MONTH AND I HAVEN'T SEEN ANY MONEY YET. IF THIS KIND OF CRAP WAS GOING DOWN AT A STREET CASINO, THERE'D BE BLOOD!
 

bb28

Meister Member
Joined
Nov 18, 2006
Location
US
Jinglheimer, I see this is your first post here. Welcome to the forum. You need to familiarize yourself with the rules around here and also be sure to read up on the places in the Rogue Pit.
You started out with two big no no's. You replied to an old thread and you posted all in CAPS. CAPS are considered rude and it's the equivalent of yelling at someone online and you don't want to do that......do you? :D

Anyway take a look at the links I've provided in my post and enjoy your time here.
 

Spanky619

Dormant account
Joined
Jul 9, 2009
Location
Sunshine State
Thanks For The Info

I have been playing at Prism casino for about a month, I hit the jackpot for 21,000.00, and was told send all of my documents, I faxed and emailed my documents and after 2 days of calling I was told they never received them, I resent the documents then called and emailed them again to see if they received them and was told yes but my credit card was to dark, I faxed and emailed the credit card again and they still had problems, when I tried to speak to someone in the chat box they were always cutting me short but when I chatted to make deposits they were all so nice, my last chat I was told to mail my credit card to them, I never heard such a thing. To make myself feel better I played back all the money, just not to feel like I was being taken advantage of. As for Rushmore casino, I played 140,000.00 in just 5 months time (yes, 140,000.00), when I won 4,000.00 and sent all of my documents I had problems with my documents for a month and then they told me they can only give me 1,500.00 a week, I DO NOT recommend these casino to anyone..I have hit for 75,000.00, 55,000.00 and 25,000.00 with microgaming casinos and have NEVER had one problem cashing out..Please watch where you play, I'd hate to see anyone being taken advantage of.

I hate to see these people do people wrong ,I don't get it they bite the hand that feeds them!!!
 

angiehoops

Dormant account
PABaccred
Joined
Dec 25, 2009
Location
Virginia
they are scam sites

OK I GET A CALL ABOUT THIS FAB 275 "NO RESTRICTION" bonus SO I'm IN AT ALL OF THEIR CASINOS AND THEN SOME I'VE GOT WITHDRAWALS IN FOR 2600.00, 1500.00, 300.00, 500,00 x4 AT CIRRUS, COOL-CAT CLUB PLAYER, REGAL VEGAS AND THE OTHERS I CAN'T THINK OF OFF HAND. I HAVEN'T SEEN ANY MONEY YET AND THEY ALL FOR SOME REASON HAVEN'T RECIEVED THE DUBIOUSLY NEEDED DOCUMENTS (WHY A CC AUTH WHEN THEY'VE BEEN TAKING FROM MY CC FOR MONTHS?) ANYWAY 4 OF THE PLACES AFTER ABOUT 3 WEEKS SAY I HAVE TO DO A DO-OVER BECAUSE I PLAYED BLACKJACK WHICH IS EXPRESSLY FORBIDDEN IN THAT PARTICULAR BONUS. WHY DIDN'T THE GUY ON THE PHONE TELL ME THIS. AS FOR THE REGAL VEGAS (NOT PART OF THE CROOKED CONSORTUM) I WAS USING ANOTHER BONUS AND WON OVER 2500.00 AND WAS ONLY ALLOWED TO CASH OUT (GET THIS) 300.00 BECAUSE MY DEPOSIT WAS 50.00 OR SO AND THAT IS WHAT THIER 300% BONUS IS ALL ABOUT. IN THE MEANTIME I GOT THE PAYDIRT TO HIT THE HOUSE AND 4 GOLD NUGGETS (THE HIGHEST PAYING JACKPOT) SO DON'T BE LOOKING FOR THAT FOR AWHILE. AS FOR THE DO-OVERS I MANAGED TO COME OUT WITH ABOUT 2000.00 OF THE 7000.00 I WON ORIGINALLY BUT AS I SAY IT'S BEEN A MONTH AND I HAVEN'T SEEN ANY MONEY YET. IF THIS KIND OF CRAP WAS GOING DOWN AT A STREET CASINO, THERE'D BE BLOOD!

You will not see any money, they are scams. I actually got Cool Cat to pay me 12K they owed. THey paid in parts, and seemed really panicked once I got my bank involved for unauthorized debits. (not sure why my bank backed me, it is gambling???) Anyway, they were panicked and send me checks via western union. They wired one, and my bank was not going to release it, because they said they have never seen such a suspicious wire. they held it for 3 weeks, then released. They are all scams in that group.....stick with the accredited list here.
 

alabama5150

Dormant account
Joined
Sep 27, 2009
Location
Lake Elsinore, California
\ I got my bank involved for unauthorized debits. (not sure why my bank backed me, it is gambling???) .

this is slight off topic but kinda connected to gambling, excuse my improper posting if its in the wrong spot!

Angiehoops.. ur bank story reminded me of a cool but odd thing that happened to me.. a few years back I had occaision to pay a visit to those nice people at the IRS. I had a real estate deal te bad and figured i would wait for court and then figure out what i could use or deduct. My firt transaction , first real legal matter as well. Anyway I had no idea what to bring in, so I brought everything! I took one look at the guy face and thought oh boy,,thus wont be fun. Anyway my mom was a sweet old southern woman, and told me," now dont forget to tell him your Uncle Buddy worked for the IRS for 27 years". Yeah okay mom will do!! Anyway after the look on his face I figured what the heck.. So his reaction was he bent down low and looked from side to side as if to make sure no one heard and sid "Oh good your one of us"!! LOL So its starts off good. Then when we came to a vegas win of 13K which at first looked like I could not offset, he asked if i had bank statements casinor receipts etc. So that particular year one of the bingo sites had some processor glitch and i was charged over and over and over. He added up all the bank statements and casino atms, and was happy to tell me my online bingo saved my poor (literally) butt! It really felt strange having an agent at IRS say online bingo was part of my newly declared profession as a Professional Gambler. The very next year the laws passed.

So my point is it does seem to feel weird for someone to take your side even when the law wasnt passed although now as I see it those darn deductions would be a nice way to off set and wish we still could use them.

Okay the best part of the story though is , that agent once I told hm about the attorney who ripped me off on my condo purchase with a nasty, barely legal trick, the tax man asked if I new that guys social security number, which i didnt but gave him the other info... mind you when he heard the deatils he was really angry. The net thing I heard from my buddy who lived at the complex, he was called into TAX COURT!!! and got nailed for taking the deduction that nice IRS man gave to me!! JUSTICE!

I know its not really a casino complaint and my apologies if I should have reply'd in a different thread but I couldnt help but share... what cn I say its pouring outside and my prepaid is on empty ..so I had to do something!!

Annie
 
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