PlayOjo verification issue

[tina21]

Hi guys. Can anyone help me, I'm having an issue with the verification of my bank documents on playojo. I sent them twice because the other documents were approved and i hadn't received an answer concerning bank documents. I got a message saying I sent them twice but hasn't been approved since and it's been a week.
Thanks for helping

 

[maxd]

Hello,

Please contact the casino rep, @EGO , and they should be able to help you. You want to send them a Private Message.

If that doesn't resolve your issue we can look into this for you you're welcome to use our complimentary Player Arbitration (PAB) service. We have a pretty good line of communication with PlayOjo and can probably get your issue dealt with fairly quickly.

If you're interested here's a guide to getting started with that: How to submit a Player Arbitration (PAB) Ticket - Casinomeister Forum .

Please ensure that you have read and will comply with the Player Arbitration Policies and Procedures . Failure to comply could slow, damage or even cancel your PAB.

Regards,
Max Drayman
Player Arbitration (PAB) Manager, Casinomeister.com

 

[EGO]

Hi guys. Can anyone help me, I'm having an issue with the verification of my bank documents on playojo. I sent them twice because the other documents were approved and i hadn't received an answer concerning bank documents. I got a message saying I sent them twice but hasn't been approved since and it's been a week.
Thanks for helping

send me a PM with your username and we will check for you

 

[hidomz]

Having issues with mobile verification how do I get my verification code

 

[EGO]

Having issues with mobile verification how do I get my verification code

send me a PM with your OJO username and i will check for you

 

[Sophgrim95x]

Hi @EGO i have sent you a DM I need help with a withdrawal

 

[madmantrue]

Hi i write to this topic my own problem with this casino.

I have registered last summer to playojo, but i made first deposit just last day and send also all documents (same documents which has passed every kyc proces), but the issue is, they will not want to check those , support tell me last day that no more than 12h usually now over 24 hours. they dont answer email or livechat 3 emails , i havent heard anything from this rogue place. Skillonnet is one of crap i say.
How can this casino contact last day i wait 4 hours on livechat before i got contact person that "livechat"

 

[scotty1802]

Hello all!

Newbie here so hopefully I'm in the right place, as wasn't sure where or how to start a new thread.

I've been playing on playojo for a while and finally got a decent win. But before withdrawal they require funding evidence, which I happily provided 4x pay slips. 4x bank statements and a P60. But no no avail the documents keep being rejected for some reason this has been ongoing for about 2 weeks now I've sent emails spoken to bots and keep getting the same generic response. Any and all help would be appreciated

Many thanks