- Joined
- Dec 16, 2018
- Location
- Sweden
A month ago, I logged onto PlayOJO to play blackjack. The next day, my account was closed. Their support finally got back to me 4 days later, stating that they consider counting cards a "forbidden activity", and thus reserve the rights to seize my winnings. Their official blackjack site (
They also had a page on their official website titled "11 blackjack tips - how to win at blackjack", where tip #4 was to learn to count cards, and tip #5 was to play blackjack at PlayOJO specifically.
So naturally, I was baffled when I read their email. I replied, sending 4 links from their official website where they state card counting is allowed at PlayOJO. And what they did next was thé grimiest thing I have ever experienced.
On the 2nd of June at 5 PM, they replied claiming that the text I was referencing was "taken from blogs and other websites", and that this was never published on their official licensed website. Very odd, since this was their reply to my email containing 4 links to their official licensed website. So I open my sent email again, double-check the links, and what do you know? Every single one of them had now been either deleted or edited! Everything relating to card counting being allowed is gone.
I coincidentally archived these pages locally at 11 AM, that same day. So at some point between 11 AM and 5 PM, they deleted every trace of card counting from their website & claimed they were never published in the first place. Just to give you an idea: They had a card counting guide & a general blackjack guide, both advising you to count cards at PlayOJO, both published in September of 2020. The card counting guide they completely deleted. In the general blackjack guide, they replaced tip #4 with a different tip:
Here's from their official blackjack page (
They've also removed all card counting terms from their blackjack lexicon, entirely deleted their Swedish blackjack guide, even edited their French blackjack guides to no longer mention card counting. All of this can be independently verified by anybody via archive.org by selecting a date prior to the 2nd of June.
I decided to post this as like a general warning to others after finding out I gotta wait upwards 6 months to get my own money back (via ADR case against SkillOnNet /PlayOJO), or potentially even longer if they refuse to follow the ADR ruling (legal action). I get that the card-counting part in specific is irrelevant to almost everybody here, but a company that is willing to go through this level of effort to scrub their entire site, editing & deleting 6 year old articles & then claiming they were never published, all in an attempt to get out of paying 1 individual their own money, is not a site that I would recommend trusting with your money. And if you already do have money on PlayOJO, the only advice I would give you would be to withdraw it in smaller increments. I played blackjack on there regularly since november of last year, made 3 smaller withdraws of €50 without issue during this time. It wasn't until I attempted to withdraw my whole balance (€2300) that it became an issue.
For the sake of transparency, I'm also pinging @EGO. If anything I've written here is inaccurate or misleading in any way, please feel free to point it out.
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) has a FAQ that had 5 questions (now 4). One of them was "Is card counting allowed at PlayOJO?", and the answer literally could not make it any more explicitly clear:They also had a page on their official website titled "11 blackjack tips - how to win at blackjack", where tip #4 was to learn to count cards, and tip #5 was to play blackjack at PlayOJO specifically.
So naturally, I was baffled when I read their email. I replied, sending 4 links from their official website where they state card counting is allowed at PlayOJO. And what they did next was thé grimiest thing I have ever experienced.
On the 2nd of June at 5 PM, they replied claiming that the text I was referencing was "taken from blogs and other websites", and that this was never published on their official licensed website. Very odd, since this was their reply to my email containing 4 links to their official licensed website. So I open my sent email again, double-check the links, and what do you know? Every single one of them had now been either deleted or edited! Everything relating to card counting being allowed is gone.
I coincidentally archived these pages locally at 11 AM, that same day. So at some point between 11 AM and 5 PM, they deleted every trace of card counting from their website & claimed they were never published in the first place. Just to give you an idea: They had a card counting guide & a general blackjack guide, both advising you to count cards at PlayOJO, both published in September of 2020. The card counting guide they completely deleted. In the general blackjack guide, they replaced tip #4 with a different tip:
Here's from their official blackjack page (
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Log in or register now.
), before & after the day they sent the mail claiming it was never published. Top image being the FAQ with the 5 questions, bottom one having one question deleted:They've also removed all card counting terms from their blackjack lexicon, entirely deleted their Swedish blackjack guide, even edited their French blackjack guides to no longer mention card counting. All of this can be independently verified by anybody via archive.org by selecting a date prior to the 2nd of June.
I decided to post this as like a general warning to others after finding out I gotta wait upwards 6 months to get my own money back (via ADR case against SkillOnNet /PlayOJO), or potentially even longer if they refuse to follow the ADR ruling (legal action). I get that the card-counting part in specific is irrelevant to almost everybody here, but a company that is willing to go through this level of effort to scrub their entire site, editing & deleting 6 year old articles & then claiming they were never published, all in an attempt to get out of paying 1 individual their own money, is not a site that I would recommend trusting with your money. And if you already do have money on PlayOJO, the only advice I would give you would be to withdraw it in smaller increments. I played blackjack on there regularly since november of last year, made 3 smaller withdraws of €50 without issue during this time. It wasn't until I attempted to withdraw my whole balance (€2300) that it became an issue.
For the sake of transparency, I'm also pinging @EGO. If anything I've written here is inaccurate or misleading in any way, please feel free to point it out.
