What a reply from the casino.
1. Is october 2013 a bad month or whats up with that?
2. Always deposited with neteller? Umm, most players do use the same deposit method over and over again, so there is nothing strange about that.
3. Some players tend to use bonuses if they are offered, please stop offering bonuses if you don't wish for people to use them.
4. To my knowledge batman and superman are not high volatility (variance) slots, maybe medium, snake charmer is high, but can't the player choose what games he/she wishes to play?
5. I must agree that 20 - 60bets are high, but if the player was a high roller and even a vip i dont think this matters to pay or not to pay. Depends on the rules of the casino, meaning can vip customers bet more then 6.25 or not?
Four ip addresses used? Whats this about. To my knowledge people tend to use ONE ip address, i dont understand how the player ip address can change so drasticly to several networks. I mean the ip addreses you mentioned are from different networks, makes no sense to me. Please be more specific.
I hate to say , but i think the casino is really looking on ways not to pay the player. They should have a more specific case on what rules the player broke, not all the yadda yadda.
1. Is october 2013 a bad month or whats up with that?
2. Always deposited with neteller? Umm, most players do use the same deposit method over and over again, so there is nothing strange about that.
3. Some players tend to use bonuses if they are offered, please stop offering bonuses if you don't wish for people to use them.
4. To my knowledge batman and superman are not high volatility (variance) slots, maybe medium, snake charmer is high, but can't the player choose what games he/she wishes to play?
5. I must agree that 20 - 60bets are high, but if the player was a high roller and even a vip i dont think this matters to pay or not to pay. Depends on the rules of the casino, meaning can vip customers bet more then 6.25 or not?
Four ip addresses used? Whats this about. To my knowledge people tend to use ONE ip address, i dont understand how the player ip address can change so drasticly to several networks. I mean the ip addreses you mentioned are from different networks, makes no sense to me. Please be more specific.
I hate to say , but i think the casino is really looking on ways not to pay the player. They should have a more specific case on what rules the player broke, not all the yadda yadda.