I read a comment the other day about blackjack, but I can't find the original thread. One of the posters talked about player warnings and wished the casinos would take better care of the players.
I've been playing the new BJ game at Intercasino since yesterday and I found this little nugget in the game rules that appears to be relevant:
Strategy Warnings
* To protect your interests, the dealer will ask for confirmation if the hand action you select may have been a mouse-click error
* These are the situations where the dealer will 'double-check' with the players:
o Hit on hard 17 or higher
o Stand on 11 or lower
o Double down on hard 12 or higher
* Strategy warnings can be turned off through the settings button in the game
This is exactly the level of customer service that casinos need to provide in order to develop better relationships with the players. I've played at Microgaming sites where an accidental click on double instead of hit on a 14 simply delivers another card. It's like they're rubbing their hands together in hopes that players will mis-click. In a brick and mortar casino, a good dealer will 'pretend' that he didn't see your hand signal if he thinks you are making a big error, giving you a chance to correct yourself. Inter's new system replicates that very, very well.
I've been playing the new BJ game at Intercasino since yesterday and I found this little nugget in the game rules that appears to be relevant:
Strategy Warnings
* To protect your interests, the dealer will ask for confirmation if the hand action you select may have been a mouse-click error
* These are the situations where the dealer will 'double-check' with the players:
o Hit on hard 17 or higher
o Stand on 11 or lower
o Double down on hard 12 or higher
* Strategy warnings can be turned off through the settings button in the game
This is exactly the level of customer service that casinos need to provide in order to develop better relationships with the players. I've played at Microgaming sites where an accidental click on double instead of hit on a 14 simply delivers another card. It's like they're rubbing their hands together in hopes that players will mis-click. In a brick and mortar casino, a good dealer will 'pretend' that he didn't see your hand signal if he thinks you are making a big error, giving you a chance to correct yourself. Inter's new system replicates that very, very well.