Paysafe 2 Factor Nightmare

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Hey all

Anyone use Paysafe to deposit and encountered their new 2 factor authentication please?

Won't let me log in on desktop as per every other transaction

Installed the app (crap at this sort of stuff :oops:)

Put the verification code in, installed and working.

It then asks on the desktop for another code (which came via SMS) but there is nowhere to type it in ????

Can anyone PLEASE help me out, I am about to EXPLODE!!!!!!!!!!!!!

Why they make this so frustrating I will never know!

Cheers!
 

paul7388

Ueber Meister
MM
Joined
Jan 8, 2014
Location
glasgow scotland
Hey all

Anyone use Paysafe to deposit and encountered their new 2 factor authentication please?

Won't let me log in on desktop as per every other transaction

Installed the app (crap at this sort of stuff :oops:)

Put the verification code in, installed and working.

It then asks on the desktop for another code (which came via SMS) but there is nowhere to type it in ????

Can anyone PLEASE help me out, I am about to EXPLODE!!!!!!!!!!!!!

Why they make this so frustrating I will never know!

Cheers!

Hope you work it out no idea how it works.

I never use the mypaysafe option too much hassle i always just use the voucher code direct.
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Hope you work it out no idea how it works.

I never use the mypaysafe option too much hassle i always just use the voucher code direct.

You won't be able to do that anymore mate, I used to also.

It now forces us to create an app on mobile and sends codes to verify etc.....:mad:
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Not sure but.....Sorted for now, uploaded to wife's Skrill (who was able to verify without a hiccup :what:) and she transferred the £10 to my skrill.

Skrill also asked for a mobile number to send a verification code, they're really tightening up, Nothing to do with UKGC and youngsters blowing their parents wages I don't suppose lol :rolleyes: :p
 

ternur

Destroying castles in the sky
webby
CAG
mm3
Joined
Nov 25, 2004
Location
Finland
Hey all

Anyone use Paysafe to deposit and encountered their new 2 factor authentication please?

Won't let me log in on desktop as per every other transaction

Installed the app (crap at this sort of stuff :oops:)

Put the verification code in, installed and working.

It then asks on the desktop for another code (which came via SMS) but there is nowhere to type it in ????

Can anyone PLEASE help me out, I am about to EXPLODE!!!!!!!!!!!!!

Why they make this so frustrating I will never know!

Cheers!

When did that start i used paysafe at 4 today and worked fine.

PSD2 (Second Payment Services Directive) and related legislation require stronger authentication on most electronic payments (Strong Customer Authentication, SCA). The new rules enter into force on 14 September, 2019.
 

ShadyFei

Experienced Member
Joined
Dec 22, 2016
Location
Canada - West Coast
Hey all

Anyone use Paysafe to deposit and encountered their new 2 factor authentication please?

Won't let me log in on desktop as per every other transaction

Installed the app (crap at this sort of stuff :oops:)

Put the verification code in, installed and working.

It then asks on the desktop for another code (which came via SMS) but there is nowhere to type it in ????

Can anyone PLEASE help me out, I am about to EXPLODE!!!!!!!!!!!!!

Why they make this so frustrating I will never know!

Cheers!
Are you using the paysafecard wallet? Or are you just trying to enter the 16 digit number in the casino deposit section?

I never use the mypaysafe wallet option anymore. A couple years ago their security department locked my account for a week with no explanation. I had a few hundred dollars in there. I called and emailed and they only told me the security department had their reasons. After a week, they unlocked it. I took my money out immediately. I never did find out why. Since then, I rarely use paysafecard, and if I do, it is voucher code only.
 

lotusch

A little mix of Dutch and Irish
Joined
Jun 3, 2013
Location
Dún Dealgan
I have a similar issue but it is more of an error with the Skrill app on my phone.. At random it wants an additional security check and I have to add my password beside the usual pin.

After it does a capcha check and then I get an error message and cannot login my Skrill via phone.
Emailed them 10 days ago, no answer yet and I am even a Silver VIP with them for years.

As this is now also Paysafe Group I thought I might add it here.

The Skrill app sucks really.
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Are you using the paysafecard wallet? Or are you just trying to enter the 16 digit number in the casino deposit section?

I never use the mypaysafe wallet option anymore. A couple years ago their security department locked my account for a week with no explanation. I had a few hundred dollars in there. I called and emailed and they only told me the security department had their reasons. After a week, they unlocked it. I took my money out immediately. I never did find out why. Since then, I rarely use paysafecard, and if I do, it is voucher code only.

You/we will no longer be able to use just the voucher code alone.

All Paysafe users will be made to create an acount, log in, deposit the voucher and top up a personal paysafe account from now on.

Al I can say is they have not made it very user friendly indeed.

Appreciate very few are without android these days but if they are then they won't be able to use it at all!

Yesterday, I ended up emailing them to ask for help, reply was "you can change details at anytime under the accounts setting area!

erm not if I cannot log in I can't, these things drive me nuts :mad:
 
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