Hi Everyone
I have a problem with this casino. Yesterday I signed up and was immediately contacted by support via live chat offering me a bonus. I declined and said I just wanted to play with my own money. I deposited 100 euro and was given a couple of hundred euro bonus anyway. I contacted support and asked them to remove the bonus which they did.
I ONLY PLAYED WITH MY 100 EURO I DEPOSITED.
I won 400 euro thus getting my balance to 500 euro and hit withdraw. Quite happy with myself I went to bed.
Today I get an email saying that my withdrawal was cancelled and to email back for a further explanation.
I logged into my account and noticed my balance has just gone back to 100 euro and there is no withdrawal outstanding. They stole my winnings.
I contacted live chat and they just told me they confiscated my winnings for betting too big. How can this be as I didn't use a bonus?
I have a problem with this casino. Yesterday I signed up and was immediately contacted by support via live chat offering me a bonus. I declined and said I just wanted to play with my own money. I deposited 100 euro and was given a couple of hundred euro bonus anyway. I contacted support and asked them to remove the bonus which they did.
I ONLY PLAYED WITH MY 100 EURO I DEPOSITED.
I won 400 euro thus getting my balance to 500 euro and hit withdraw. Quite happy with myself I went to bed.
Today I get an email saying that my withdrawal was cancelled and to email back for a further explanation.
I logged into my account and noticed my balance has just gone back to 100 euro and there is no withdrawal outstanding. They stole my winnings.
I contacted live chat and they just told me they confiscated my winnings for betting too big. How can this be as I didn't use a bonus?