If a player files a valid PAB against an accredited casino (green) and it's declined (crossed out) We should know if it was because the player's complaint wasn't valid or because the casino just said no.
I realize your question was directed to Bryan, but I think I can chip in a bit here.
When you see a PAB marker with an 'X' all that means is that the PAB was not successful. It doesn't indicate validity of the PAB or fault on anyone's part. I think another way to read the 'X' is "not resolved in the player's favour" which can mean many things: the player was AWOL (disappeared after filing the PAB), the casino didn't respond, the casino is in The Rogue Pit, the case was decided against the player, the case was partially resolved but not to the player's full satisfaction, etc etc.
In theory the markers could be enhanced to indicate any number or things -- I have a few things of my own in mind -- but sometimes it's better to keep things simple. There are already plenty of people baffled by the meaning of the markers, that would only get worse if we tried to make them convey too much information.
And last but not least, if you want to know how a person's PAB turned out, or details thereof, you can always just ask them. That's going to give you a much clearer idea of what happened than the markers can possibly convey.
I'm going to just ASSUME it's because the casino's say no because it's been made pretty clear here that if a player gives a line of B.S. it'll be made public.
I'm not sure what you mean by "the casino says 'No'". Can you clarify?
In general though a casino saying 'No' is not a conclusion to the case, hence not a reason for an 'X' on the marker.
Also, FYI, the resolution of a given PAB case is generally not discussed on the forums. We handle hundreds of cases per year, only a handful are ever talked about on the forums.
In general info on the outcome of a case will only be posted if (a) the player had posted before the PAB was initiated, in which case posting is generally appropriate to show how things ended, or (b) when the player is unhappy with the PAB results and brings the issue to the forum _after_ the PAB process has been closed. In other words your assumption is incorrect, B.S. cases are _not_ automatically made public.
You can check old PAB:s here ... It's not updated recently.
The slip in updates is my fault. I let them get behind and they're a real b*tch to catch up on. That said I am working on getting them done and in to Bryan ASAP. The goal is to get caught up over the next few weeks.