scott dickson
Full Member
- Joined
- Jan 9, 2018
- Location
- scotland
So today i took a deposit bonus on a casino which also came along with freespins. When i went to activate the freespins they were not there after a little back and forth with live chat they sent me a link to a game just to see if the spins showed up there they did, so i closed the game went back to the game the bonus was offered on and no freespins. So off to live chat again only to be told that since i loaded up the other game first ( which i did not, i only loaded it after they sent the link ) i am only able to play the spins on that game. Now dont get me wrong i am not actually bothered about which game the freespins were on but term 9 B from there own T+Cs clearly states 20 bonus spins on Twin Spin video slot game only. so it just got me thinking how often does a casino get away with breaking there own T+Cs but as players if we had done it the casino would use it as an excuse to not payout.