- Joined
- Jul 25, 2011
- Location
- netherlands
I signed up on the 23rd of juli and received their free 5 euro. I then went on to win 400 euro. Because you can't request a withdrawal without depositing I made a deposit of €20 and played trough the requirements of the bonus. I went on to win another €100. I requested a withdrawal of €500.
Today (25th) I got this email:
We thank you for contacting us at OKscratchcards.com. We are writing with reference to your account , please note that the compliance section have chosen to decline your cashout and refund your deposit to your Account. Please note that this was done after an investigation had taken place.
I have replied to this email asking for a explanation.
Anybody else had bad experiences with okscratchcards or 1 of the other brands on the neogames software?
This just seems ridicilous to me. They basically just choose not to pay me, and withouth any explanation as to why.
Looking forward to some of your input on this matter,
Bram
Today (25th) I got this email:
We thank you for contacting us at OKscratchcards.com. We are writing with reference to your account , please note that the compliance section have chosen to decline your cashout and refund your deposit to your Account. Please note that this was done after an investigation had taken place.
I have replied to this email asking for a explanation.
Anybody else had bad experiences with okscratchcards or 1 of the other brands on the neogames software?
This just seems ridicilous to me. They basically just choose not to pay me, and withouth any explanation as to why.
Looking forward to some of your input on this matter,
Bram