noone wants to know at 3dice

weedebs

Full Member
Joined
Apr 28, 2009
Location
belfast
I have been a loyal member to 3dice for a few years now and the staff have always been very kind - when i win i gift people and sponsor tourneys which i love doing - i love being able to share with my good friends, however over the past while I have noticed that there is hardly any playime - i deposit at least 400 avergae per week but when the chips are down noone seems to want to know, I deposited over 700 from friday - 2 days ago - and am told that due to my % in last 30 days there is 'no room' to get any comp. Now maybe i am naive but I belive a casino can do whatsoever they wish. I am told i have x amount in bonuses, but bear in mind the CM wins and the loyalty bonuses are due the the money I have spent. I wasnt asking 3dice to give back fortunes, but just to be a bit sympathetic to my losses over the last few days instead of throwing figures at me and while they are probably making sense, all i see are the deposits constantly. I am not a high roller i play minimum bets and now and again maybe go up slightly so i cant understand how i cannot even get playtime. I dont mind losing a few bucks if i get a chance to play and have fun. I have emailed support and again i get back % and figures and even when i explain that i have played through a fortune from friday - it seems that doesnt matter. On a positive note the support staff have been brilliant to me and I know their hands are tied, but I feel I have no other option than to use this forum as noone else seems to want to listen to me
 
same here ! very little or no playtime, and the last time i asked for a comp i was also told no room for one ! I have also shared my winnings in the past sponsoring many tourneys ! Last night i had a little playtime but still not enough !! lol
 
To be honest I would have dreamed of leaving as I love the people here who have become my friends and the support staff who put up with me moaning lol but to be honest i dont think I would play at another one :(
 
To be honest I would have dreamed of leaving as I love the people here who have become my friends and the support staff who put up with me moaning lol but to be honest i dont think I would play at another one :(

So then why start the thread? If you feel like your aren't appreciated, but yet don't want to play at another casino?

Ohhh...it's the magical "friend" thing.

Trust me and other gamblers there are many many many other casinos to play at...especially if you are not from USA, and I see you are not.
 
I got that a few times as well. I would lose 300 or 400 in one nite and would ask support for a little charity......they would tell me sorry but your % over the past 30 days is too high for a comp. Even though I wasnt ahead over the past 30 days....but we as gamblers dont care about the last 30 days if we lose alot in one nite, right?

Anyways, I suggested to the support staff that it probably wasn't a good idea for me to play for the next 29 days. Then after 29 days I could go back and ask for a comp.....and my % over the past 30 will look like shit from that one crappy night and I would definately have room for that comp:lolup:
 
I cannot play here :(...but my first recommendation would be 32red..Also when I was allowed to play at Playtech, I really enjoyed them, but I haven't played in so long I don't know who to recommend? Maybe there is some under the accredited list.

You are lucky being from UK...you have any choice of casinos. Why not just try a few small deposits at a few different places and see which one/s you like? :thumbsup:
 
I got that a few times as well. I would lose 300 or 400 in one nite and would ask support for a little charity......they would tell me sorry but your % over the past 30 days is too high for a comp. Even though I wasnt ahead over the past 30 days....but we as gamblers dont care about the last 30 days if we lose alot in one nite, right?

Anyways, I suggested to the support staff that it probably wasn't a good idea for me to play for the next 29 days. Then after 29 days I could go back and ask for a comp.....and my % over the past 30 will look like shit from that one crappy night and I would definately have room for that comp:lolup:

TOO RIGHT LOL !!! I dont look past last week when i lost a flippin fortune
 
hi weedebs its feasible... you may remember me
anyway i was getting no play time hardly so i have given up trying at 3dice... i dont mind losing as long as i get a decent amount of playtime.. my response was go for the tournies but they are seriously hard to win nowadays with so much competition from all the newbies.

i play at 32red(someone mentioned them) and last week i complained about losing really fast on one of there slots and they did not give me a small gift they actually refunded my whole months deposits(usual wr but who cares at least i played a while lol) and to be honest i was not expecting anything.. in fact i was nervous even complaining lol...

anyway i hope you get to be appreciated and its great to catch you on here tc
 
hi weedebs its feasible... you may remember me
anyway i was getting no play time hardly so i have given up trying at 3dice... i dont mind losing as long as i get a decent amount of playtime.. my response was go for the tournies but they are seriously hard to win nowadays with so much competition from all the newbies.

i play at 32red(someone mentioned them) and last week i complained about losing really fast on one of there slots and they did not give me a small gift they actually refunded my whole months deposits(usual wr but who cares at least i played a while lol) and to be honest i was not expecting anything.. in fact i was nervous even complaining lol...

anyway i hope you get to be appreciated and its great to catch you on here tc

Elloooooooooooo stranger may i should follow behind you and give 32 red a try - ty babes and its good to hear from you - my Mum Zenetia says hi by the way she is beside me lol
 
What is this percent thing you guys are talking about? I can't really say much on 3dice as I've not played enough to even earn 5.00 in comp points...lol
 
Restored Faith

I have to say 3dice came through this morning, Anna personally sorted this out and as i said in previous thread this was not personal to support staff as they have always helped, so my faith in the 'personal touch' has been restored

ty Anna
 
Glad

you got it all sorted Deb. Big Congrats on your huge Tut win tonight, I guess that will have helped to make up for it.

I know how it can suck to lose, I think Ive been at about 85% for the last 50 days +, but hopefully things will turn around soon.

Certainly makes me positive to see the big win youve had tonight.

And yes Anna Rocks!
 
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I'm glad to hear you got it straightened out. Anna is the absolute best. I feel like I am always taken care of at 3dice. I guess we all look for different things.

Lots of luck to you!

Michelle
 
Glad u got it worked out too! My questions is I have played at 3dice going on almost 2 yrs and have never asked for a comp! I am a small depositer though! :D
 
Still No Wins

I am glad that things worked out for you. I have gone from Gold ** down to Silver ***** and the only reason I am that is because they only take one star back at a time. I have deposited over 3k in the past 2 months and have not won one single thing. I keep hoping that things will change but they have not...my percentage is in the low, low 80's....if even that much now. I can not get it to turn around so I have done a 180 degree turn and have slowed down on my depositing quite a bit. I do play every night somewhere however not here as much. As far as being comp'd they have been good to me, however, it does not take the place of a win to restore some of what you lost. I put $35 in another casino the other night just to see what it would do and won over $600, then did it again 2 days later, the same amount and got it up to around $300. I didn't cash that one in but I played and played. I have not gotten decent playtime at 3Dice in over 2 months. I do like the people, the reps and the quick pay but the problem is that wins are so rare one has to question the rest. Hopefully one day soon on one of my "small" deposits it will turn around and I will win again (just get money back), however, if I don't then I will eventually stop playing there period.
 
butterflyboogie: Still No Wins

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I am glad that things worked out for you. I have gone from Gold ** down to Silver ***** and the only reason I am that is because they only take one star back at a time. I have deposited over 3k in the past 2 months and have not won one single thing. I keep hoping that things will change but they have not...my percentage is in the low, low 80's....if even that much now. I can not get it to turn around so I have done a 180 degree turn and have slowed down on my depositing quite a bit. I do play every night somewhere however not here as much. As far as being comp'd they have been good to me, however, it does not take the place of a win to restore some of what you lost. I put $35 in another casino the other night just to see what it would do and won over $600, then did it again 2 days later, the same amount and got it up to around $300. I didn't cash that one in but I played and played. I have not gotten decent playtime at 3Dice in over 2 months. I do like the people, the reps and the quick pay but the problem is that wins are so rare one has to question the rest. Hopefully one day soon on one of my "small" deposits it will turn around and I will win again (just get money back), however, if I don't then I will eventually stop playing there period.
I can relate to this very well. This was one of 3 casinos left on my computer last week...I said after four back to back deposits if I do not catch anything by the last deposit, I will close my account. Well, my account is closed.
missmichelle: I feel like I am always taken care of at 3dice. I guess we all look for different things.
I felt the same here too but I felt I was being "taken" not taken care of these last few months...as you said..we all look for different things...and one is not being taken "advantage" of anymore for me.


.
 
I cant fault the service, the frequent freebies, the live chat, or the software....although some new games are sorely needed IMO.

However, I am taking a beating also the past 6 months. I did hit the Old Glory jackpot twice in the past 18 months for $2k each time, but apart from that its been pretty thin pickings.

I try to play VP as much as possible, but my results there (dont have the exact details from 3Dice) are terrible compared to my VP play at 32Red and Inetbet e.g. In the past 2 years I have hit RFx3 at Inet, RFx2 at 32Red and RFx0 at 3Dice. In fact, since they opened I have never hit a RF at 3Dice, and in that time I have hit at least a dozen between the other 2 sites. Yes, it could be bad luck and maybe I am due, but in several years of play I should have had one by now and it concerns me that I havent. Also, the frequency of 4xAces or 4xDeuces is also low in comparison. What this means I do not know, but it is a fact and it is getting very difficult to live with to be honest.

Ive been playing Super Suits a bit lately as the latest software update said it would now be easier to hit the feature (an rtp change maybe?) but I can safely say this has not been the case for me.

I guess I could ask Enzo for RTPs for my own play etc but I dont want to because a) it might scare me even more and b) at the end of the day its the cashouts that count and (again in comparison to the other sites) they are few and far between.

The above isnt a rant against 3Dice or even a criticism....its just a personal experience that, well, 'is what it is'
 
I try to play VP as much as possible, but my results there (dont have the exact details from 3Dice) are terrible compared to my VP play at 32Red and Inetbet e.g. In the past 2 years I have hit RFx3 at Inet, RFx2 at 32Red and RFx0 at 3Dice. In fact, since they opened I have never hit a RF at 3Dice, and in that time I have hit at least a dozen between the other 2 sites. Yes, it could be bad luck and maybe I am due, but in several years of play I should have had one by now and it concerns me that I havent. Also, the frequency of 4xAces or 4xDeuces is also low in comparison. What this means I do not know, but it is a fact and it is getting very difficult to live with to be honest.

I started a thread a while back asking if anyone had hit a RF there. Some people had hit it and some have wound up in the screenshots. Think only one person hit it playing multihand.

I've never hit one playing MH (can't stand single hand). Think I hit 4 deuces once or twice. I've probably hit more than my fair share at Rival (Box24/VR) betting max nickels or dimes.

3Dice does have a variety of VPs, denominations, and hand sizes which makes it more interesting. Now if I could just get that overdue royal...
 
I cant fault the service, the frequent freebies, the live chat, or the software....although some new games are sorely needed IMO.

However, I am taking a beating also the past 6 months. I did hit the Old Glory jackpot twice in the past 18 months for $2k each time, but apart from that its been pretty thin pickings.

I try to play VP as much as possible, but my results there (dont have the exact details from 3Dice) are terrible compared to my VP play at 32Red and Inetbet e.g. In the past 2 years I have hit RFx3 at Inet, RFx2 at 32Red and RFx0 at 3Dice. In fact, since they opened I have never hit a RF at 3Dice, and in that time I have hit at least a dozen between the other 2 sites. Yes, it could be bad luck and maybe I am due, but in several years of play I should have had one by now and it concerns me that I havent. Also, the frequency of 4xAces or 4xDeuces is also low in comparison. What this means I do not know, but it is a fact and it is getting very difficult to live with to be honest.

Ive been playing Super Suits a bit lately as the latest software update said it would now be easier to hit the feature (an rtp change maybe?) but I can safely say this has not been the case for me.I guess I could ask Enzo for RTPs for my own play etc but I dont want to because a) it might scare me even more and b) at the end of the day its the cashouts that count and (again in comparison to the other sites) they are few and far between.

The above isnt a rant against 3Dice or even a criticism....its just a personal experience that, well, 'is what it is'

Ditto....Im not having any luck either....the change to SS+ is that when FS are triggered they start out at x3 instead of x4 with the old SS....I honestly think I had better luck with the old one. I have not hit fs in SS+ for a while.
 
Update

Hello Guys,

I wanted to come back into the forum and give you an update to my previous post. Today I received a private message that went over my figures. In the last 60 days my RTP was (I believe 96.5 %)...I hope that is the exact figure, however if off a point or two forgive me. However, the figures that I gave earlier that were in the 80's were given to me for my RTP over a 30 day period (given to me by Ellen and Anna)...and these figures were given to me last week. About 2 months ago I did win about $2700 so that would make my RTP go up for a 60 day time period, but I wonder what they would have been for 90 days because I had put quite a lot in there before I hit the $2700.

Regardless of all of this, I want to make certain that everyone knows...including the members of 3Dice that this post and the other posts that I have made are not to be malicious in any manner whatsoever. As a human when we depoist wuite a bit of money into "any" casino and do not get to withdraw hardly any over a 2 month period (regardless of previous wins), it is frustrating. More frustrating (with any casino) is when you deposit money and your play time is slim to none, and even while you are "playing" you are running to the kitchen, answering the phone (in other words not constantly hitting the spin button) and your money is gone in minutes.

As I said, this is not just for 3Dice, it is for "any" casino. The comps are great, I do love the people, including both staff and players. I understand "any" casino rep or manager defending his or her casino and I commend that effort because it is loyalty. If my figures were not exact, then I do apologize, however, I know how much I have put in, and how much has been taken out, and I do know my "playtime" amounts.

Needless to say, 3Dice is a good casino. It is the only casino that I have played where the withdrawals are very quick (I know that there are others but being from the USA I am limited). The comps at 3Dice are good, and Ellen and Anna have gone far and beyond to listen to me vent as well as comp me whenever possible. I have built a rapport with these two ladies and look at them as "friends", and not just reps.

I wish all of you the best in your future endeavors, and don't let anything that I have said be the cause for you not playing there. I will continue to play there (I just have to build up the nest egg) and I am looking forward to the new game "Aloha".

Best to you all...
Linda (butterflyboogie)
 
I have built a rapport with these two ladies and look at them as "friends", and not just reps.

Oh no Linda....they are not, and may I stress, are not your friends.

Come on people (not just you Linda) how many friends do you have like this?

Just like that store employee who sold my husband a red turtleneck that made him look sooooooooo bad when we were dating, was his friend. At a place he used to frequent.

Or at your local coffee shop, you build a "friendship" with the workers because you see them everyday, but do you ever keep in touch when they leave for another job or move?

So whenever someone decides to leave 3Dice do you all really think there will be phone numbers exchanged so you can keep in touch? If any of the reps there leave for any reason, will you all expect their phone numbers to keep in touch?

Please, lets be realistic here. I'm sorry but this really bothers me when people "think" casino reps are their friends, it's their JOB to be friendly, and especially at 3Dice (it's their little catch), but at any casino really.
 

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