I have been a loyal member to 3dice for a few years now and the staff have always been very kind - when i win i gift people and sponsor tourneys which i love doing - i love being able to share with my good friends, however over the past while I have noticed that there is hardly any playime - i deposit at least 400 avergae per week but when the chips are down noone seems to want to know, I deposited over 700 from friday - 2 days ago - and am told that due to my % in last 30 days there is 'no room' to get any comp. Now maybe i am naive but I belive a casino can do whatsoever they wish. I am told i have x amount in bonuses, but bear in mind the CM wins and the loyalty bonuses are due the the money I have spent. I wasnt asking 3dice to give back fortunes, but just to be a bit sympathetic to my losses over the last few days instead of throwing figures at me and while they are probably making sense, all i see are the deposits constantly. I am not a high roller i play minimum bets and now and again maybe go up slightly so i cant understand how i cannot even get playtime. I dont mind losing a few bucks if i get a chance to play and have fun. I have emailed support and again i get back % and figures and even when i explain that i have played through a fortune from friday - it seems that doesnt matter. On a positive note the support staff have been brilliant to me and I know their hands are tied, but I feel I have no other option than to use this forum as noone else seems to want to listen to me