No SUB for UK players at Nordicbet....

ChopleyIOM

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Anyone know why UK players are excluded from the SUB at Nordicbet?

The list of excluded countries is:

Players from the following countries are excluded from this offer: Netherlands Antilles, Argentina, Belgium, China, Cyprus, Czech Republic, United Kingdom, Greece, Hungary, Japan, Malaysia, Netherlands, Philippines, Poland, Portugal, Romania, Turkey and United States.

I quite fancy giving NetEnt slots a try (never played them before). Unibet (running NetEnt slots and also on the accredited list here at CM) don't seem to exclude UK players from the SUB, although the match-up is less the wagering requirements are lower too.

Mind you, technically speaking I'm not from the UK, as the Isle of Man is a British Crown Dependency (and also home of Microgaming :D).

Old / Expired Link
 
Nordicbet is an awesome casino reviewed by us at Casinomeister!

Seventh777

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Anyone know why UK players are excluded from the SUB at Nordicbet?

The list of excluded countries is:



I quite fancy giving NetEnt slots a try (never played them before). Unibet (running NetEnt slots and also on the accredited list here at CM) don't seem to exclude UK players from the SUB, although the match-up is less the wagering requirements are lower too.

Mind you, technically speaking I'm not from the UK, as the Isle of Man is a British Crown Dependency (and also home of Microgaming :D).

Old / Expired Link

P.M. Ben the Nordic rep here, he will look after you ;).
 

vinylweatherman

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Outside of target market probably. Players from Norway are often not allowed the SUB elsewhere, so Nordicbet is their chance to get one. UK players have the most choice of any around the world, as there are no legal obstacles for operators to contend with. This is set to change though, and by 2015 there may well be enforcement of secondary licensing and taxation, and those operators not willing to pay the taxes will come under increasing pressure to comply or leave the UK market. Many may leave if the UK is not a major source of revenue, rather than register and collect the taxes. There are some I HOPE will be driven out in the interests of inexperienced UK players.
 

rainmaker

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Outside of target market probably. Players from Norway are often not allowed the SUB elsewhere, so Nordicbet is their chance to get one.

Not sure what Norwegian players had to do with this case, but most of the largest operators in the world will welcome Norwegian players with a welcome bonus :thumbsup:
 

vinylweatherman

You type well loads
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Oct 14, 2004
Location
United Kingdom
Not sure what Norwegian players had to do with this case, but most of the largest operators in the world will welcome Norwegian players with a welcome bonus :thumbsup:

Many seem to lump you in with the "Danes", and bonus ban the lot of you. Others worry about the laws in Norway.

The name "Nordicbet" suggests that "Nordic" players are their target market, and from their terms it is clear that Brits are NOT, seemingly worse than the Danes in their eyes.

Maybe they feel that ONLY "bonus abusers" would seek out and play casinos that did not advertise into their market, and the "recreational" players they prefer would not even have heard of Nordicbet here in the UK unless they were "expert players", which probably means "bonus abusers" as far as they are concerned.

In terms of true "recreational play", there is no reason to ban UK players and not others. UK babies are not born with a genetic advantage when it comes to the sport of "bonus abuse", it is something that has to be learned through finding the right information, and becoming an "expert player".

One casino said that the ban on Danes originated from a TV programme shown there that gave a detailed guide to "bonus beating" online, and from this followed an expert forum that spread the word throughout the "Danish" world.
 

ChopleyIOM

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I don't understand how it's possible to even 'abuse' bonuses these days.

I'm quite upfront about regularly playing with bonuses (about 50/50 between bonus and non-bonus play I'd say), I do crunch the numbers before taking up a bonus with regards to the WR, but even then it's only to see if I've got a reasonable chance of getting my deposit back (as far as I can tell the 'best' bonuses around only give the player his deposit back with average luck).

Maybe it's 'cause I'm just a slot player and perhaps the casinos are targeting something or someone else with the massive list of T&Cs with regards to bonuses. Personally speaking I just enjoy playing the games more than anything and am simply after a way to boost my bankroll a bit, extend my play sessions, and still be in with a chance to cash out with my deposit intact or of course a profit :)

When it goes wrong and I lose my bankroll (deposit + bonus), as it does with some regularity, it doesn't bother me particularly as I was there for the entertainment as much as anything else. When I deposit money into an online casino, I write it off before I play a single spin, as IMO that's the only sane way to do it. (Quite different to my attitude towards UK AWPs, which I play for profit, entertainment scarcely enters the equation.)

Nordicbet's WR is pretty hardcore too (45xbonus!) - so it's not like they're giving anyone a free lunch anyway!
 

rainmaker

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Many seem to lump you in with the "Danes", and bonus ban the lot of you. Others worry about the laws in Norway.

The name "Nordicbet" suggests that "Nordic" players are their target market, and from their terms it is clear that Brits are NOT, seemingly worse than the Danes in their eyes.

Maybe they feel that ONLY "bonus abusers" would seek out and play casinos that did not advertise into their market, and the "recreational" players they prefer would not even have heard of Nordicbet here in the UK unless they were "expert players", which probably means "bonus abusers" as far as they are concerned.

In terms of true "recreational play", there is no reason to ban UK players and not others. UK babies are not born with a genetic advantage when it comes to the sport of "bonus abuse", it is something that has to be learned through finding the right information, and becoming an "expert player".

One casino said that the ban on Danes originated from a TV programme shown there that gave a detailed guide to "bonus beating" online, and from this followed an expert forum that spread the word throughout the "Danish" world.

Yes, some casinos may deny Norwegian players a welcome bonus, but I do not think it is a major problem for Norwegians.

I think that Nordicbet, like all operators have a target market. But I also think that Nordicbet can be a bit too focused on too few countries. I think that especially their casino section should release its potential by focusing a bit more on other countries as well. And I agree with you, players from UK should of course be entitled to a welcome bonus at Nordicbet.

The welcome bonus that the OP referred to listed up 18 restricted countries, but this still means that players from about 180 other countries are entitled to this bonus.
 

ChopleyIOM

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Ummm, am I imagining things or have Nordicbet's bonus T&Cs changed in the last few hours?

The quote in my OP was what I copied and pasted earlier on this evening, but now instead of listing exclusions it's become:

This offer is only valid for customers residing in the following countries: Norway, Finland, Denmark, Sweden, Faro Island, Iceland, New Zealand and Australia.

Also the bonus code has changed (it was NB150 IIRC, now it's NB100), the match-up is less, but the WR has changed from 45x bonus to 35x bonus.

If I've made a mistake here or I'm going loopy then please correct me, but I'm sure this has changed since my OP.
 

Tirilej

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One casino said that the ban on Danes originated from a TV programme shown there that gave a detailed guide to "bonus beating" online, and from this followed an expert forum that spread the word throughout the "Danish" world.

This is probably true!
I have taken a look at Swedish forums, and I can say I was a little in a chock. I found several places where you could learn how to beat the casinos. With betting, with bonuses and well, all kinds of information.
The worst part was that they didn't seem like it was anything wrong by trying to make money that way:eek2:

I'm not so surprised any longer about all the rules the casinos are writing. This kind of behaviour is the reason.
 

rainmaker

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Ummm, am I imagining things or have Nordicbet's bonus T&Cs changed in the last few hours?

The quote in my OP was what I copied and pasted earlier on this evening, but now instead of listing exclusions it's become:



Also the bonus code has changed (it was NB150 IIRC, now it's NB100), the match-up is less, but the WR has changed from 45x bonus to 35x bonus.

If I've made a mistake here or I'm going loopy then please correct me, but I'm sure this has changed since my OP.


Hehe...no, nothing has changed :)

Your first post in this thread described Nordicbet`s CM welcome bonus (the bonus you are offered if you follow the CM link). But you are now looking at their standard welcome bonus which has another T&C. This is completely normal of course, since affiliates often will have "special deals" etc.

You will also see that for example Unibet`s ordinary welcome bonus is quite terrible, but much more reasonable if you follow the CM link.

As for Nordicbet, the WR for their ordinary welcome bonus (35xBonus) is quite good compared to other Net Entertainment based casinos. I believe that for example Betsson, Betsafe and Unibet all have higher/much higher WR on their standard welcome bonus.

Unibet has a lower WR on their CM offer (25xBonus), but it is only a 100% bonus up to EUR 100, while Nordicbet`s CM offer (45xBonus) is 150% up to EUR 300.
 

AudiManinBoro

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Location
UK
The primary reason why I never signed up to Nordic Bet and instead opted to play and deposit with Unibet. Its frankly ridiculous tht genuine UK players should be excluded from any form of sign up bonus. Im sure there are many like me who wont join Nordic bet purely for no other reason than being made to feel a second class citizen. This has nothing to do with legislation or country laws but is just a rule made up by NordicBet and a very silly one at that.

Well it isnt as if there isnt a fairly good choice of NetEnt casinos to pick from these days so NordicBet is only shooting themselves in the foot. Ive seen a lot of members recommend Nordicbet and I can well believe their a good casino to play at but they will never get my business. Ill stick with Unibet and Mrgreen. Sod nordic
 

baldidiot

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I asked them about this at the LAC actually - they said too many UK players just came for the bonus and were never to be seen again.
 

vinylweatherman

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Oct 14, 2004
Location
United Kingdom
I asked them about this at the LAC actually - they said too many UK players just came for the bonus and were never to be seen again.

Well, so what? This is what they advertise. Do they make any effort to induce these players to become loyal after the SUB, or do they ignore them and target more new players. It is a complaint many operators have, yet so little effort seems to go into long term retention, whilst at the same time these players see ever more goodies thrust in front of non-players they hope to recruit, and are also bombarded with floods of offers from casinos they have yet to try.

Lets say a new shop opens, and sells things in an "opening sale". Then they hike the prices to an uncompetitive level, and offer nothing to the customers they drew in. Fine if they have a monopoly, but then another shop opens, and decides that it will always be cheaper than the first. How many would stick with the first shop as a show of loyalty for the cheap goods they got on the opening sale, as opposed to switching to the new shop and getting cheaper goods longer term?

Casinos have unrealistic expectations for the levels of loyalty that players will show. It is the price NOW that counts, not what it was weeks ago. Rather than a massive discount at the start, a better strategy is to look after the customers all the time, and EARN their loyalty.

This offer is only valid for customers residing in the following countries: Norway, Finland, Denmark, Sweden, Faro Island, Iceland, New Zealand and Australia.

Seems they realised that their list of exclusions did allow "180 other countries" to take the bonus, so clarified the term to ENSURE only those players in the target market qualified.
 

xecutable

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Which sign up bonus is this? The 50% one for 30 EUR states this: Please note that offer is for non-core country players and is available to players from the following countries: Andorra, Austria, Australia, Canada, Switzerland, Czech Republic, Germany, Spain, Faroe Islands, United Kingdom, Greenland, Greece, Ireland, Iceland, Liechtenstein, Luxembourg, Monaco, Netherlands, New Zealand.

My manager told me that this is exclusively for affiliates and you won't be able to find it on their site by yourself. They encouraged me to use that link for UK traffic, as the other 100% 100 EUR offer was only for Scandinavian countries.

P.S: Just asked them, turns out this 50% up to 30 EUR is for sports betting only.
 

rainmaker

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Seems they realised that their list of exclusions did allow "180 other countries" to take the bonus, so clarified the term to ENSURE only those players in the target market qualified.


As I already have said, Nordicbet has not changed their T&C. You guys are talking about two different sets of T&C here.

1. If you follow the Casinomeister link when joining Nordicbet, then you are entitled to a 150% welcome bonus unless you are from: Netherlands Antilles, Argentina, Belgium, China, Cyprus, Czech Republic, United Kingdom, Greece, Hungary, Japan, Malaysia, Netherlands, Philippines, Poland, Portugal, Romania, Turkey and United States.

2. If you do not use any link, then players from following countries are entitled to a 100% bonus: Norway, Finland, Denmark, Sweden, Faro Island, Iceland, New Zealand and Australia


Should also remember that Nordicbet has a generous bonus system with no special restrictions (no max bet, no restricted games etc) and quite reasonable WR compared to other Net Entertainment based casinos.

Ordinary welcome bonuses (no aff links):

Nordicbet B X 35
Betsafe B + D X 30
Unibet B X 50
CasinoEuro B + D X 25
 

vinylweatherman

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Location
United Kingdom
As I already have said, Nordicbet has not changed their T&C. You guys are talking about two different sets of T&C here.

1. If you follow the Casinomeister link when joining Nordicbet, then you are entitled to a 150% welcome bonus unless you are from: Netherlands Antilles, Argentina, Belgium, China, Cyprus, Czech Republic, United Kingdom, Greece, Hungary, Japan, Malaysia, Netherlands, Philippines, Poland, Portugal, Romania, Turkey and United States.

2. If you do not use any link, then players from following countries are entitled to a 100% bonus: Norway, Finland, Denmark, Sweden, Faro Island, Iceland, New Zealand and Australia


Should also remember that Nordicbet has a generous bonus system with no special restrictions (no max bet, no restricted games etc) and quite reasonable WR compared to other Net Entertainment based casinos.

Ordinary welcome bonuses (no aff links):

Nordicbet B X 35
Betsafe B + D X 30
Unibet B X 50
CasinoEuro B + D X 25


Different sets of terms can cause problems. Players may not necessarily follow the link appropriate for their country, especially if they join via spam. They could see one set of terms by following a link, but end up being bound to a different set when they register.

It seems some countries are banned via one link, but not another, and this is down to behind the scenes affiliate deals that are hidden from the player.

A further problem is that terms that are hidden for normal visitors can not be reread by players who initially followed a link to a different offer, and later on decides to have another look at the terms by going to the site. To them, the terms would appear to have changed since they joined.

There was a pretty big fuss at Rushmore because a player followed an affiliate link to a good bonus, got the bonus, but then had their winnings confiscated because they had deposited by Neteller, which was NOT forbidden in the terms through the affiliate link, but WAS forbidden for other players. The Rushmore rep then said that the affiliate was in error as they should have changed the link on their site as the original offer had been withdrawn, but the PLAYER would still have their winnings confiscated even though they had no way of telling this offer had expired.

Affiliates in general cannot be trusted to get it right, and casinos cannot be trusted to play fair when an affiliate gets it wrong, or worse, deliberately misleads the player. This does not apply to all casinos and affiliates, but the only fair way is to have the SAME terms and conditions for ALL players, no matter how they arrive at a site.

This could be a problem at Nordicbet if a non qualifying player is given the wrong bonus, but then has their winnings confiscated.

It seems there are now THREE different sets of terms, depending on country of origin AND method of entry to the site. A visit to the site could bring up any one of these, and would depend on how the player got there. Most internet users have no idea this makes any difference, as they see websites as independent entities, and the idea is just as silly as claiming the contents of an individual book would differ if you used the street entrance to the bookstore, rather than the mall entrance.

The more this discussion grows, the more my original theory about ths being a core vs non-core marketing issue is proven.

Which sign up bonus is this? The 50% one for 30 EUR states this: Please note that offer is for non-core country players and is available to players from the following countries: Andorra, Austria, Australia, Canada, Switzerland, Czech Republic, Germany, Spain, Faroe Islands, United Kingdom, Greenland, Greece, Ireland, Iceland, Liechtenstein, Luxembourg, Monaco, Netherlands, New Zealand.

My manager told me that this is exclusively for affiliates and you won't be able to find it on their site by yourself. They encouraged me to use that link for UK traffic, as the other 100% 100 EUR offer was only for Scandinavian countries.

P.S: Just asked them, turns out this 50% up to 30 EUR is for sports betting only. .

Clearly, their core is "Scandinavian countries", and non-core is everybody else. Only core countries are being actively drawn in by the 100% bonus, non-core either get nothing, or special affiliate deals.


What is to prevent a rogue affiliate using the "Scandinavian" link in order to boost their non-core traffic? It is the players that would find out they were not eligible for what was advertised, and the affiliate would still get paid if the player signed up anyway.
 

ChopleyIOM

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I asked them about this at the LAC actually - they said too many UK players just came for the bonus and were never to be seen again.

I really don't understand this attitude at all.

Nordicbet's SUB WR isn't the worst in the world but it's not great either, do the math and it's abundantly clear that with average luck* a player will bust out before they meet the WR and are able to make a withdrawal of any sort.

I've seen bonuses referred to as 'free money' here at CM and that we should in some way be grateful they're being offered at all, but they're really no such thing. Free money would be you deposit £100, get a £50 bonus, and immediately withdraw £150.

All bonuses these days come with such strict WR that the very BEST of the offers simply gives a player his deposit back with average luck.

Anyway, I agree with the poster above who says the T&Cs at Nordicbet make him feel like a second class citizen, so like him, I choose to play elsewhere :)


* I define average luck quite simply as determining each spin on the slots as 'costing' the house edge, which is generally 5%. From there you can work out how many spins you can expect your bankroll to 'buy', and therefore how much you'll be able to wager, and thus what your chances of meeting the WR are with anything left intact to withdraw. I realise this is not perfect, but in the absence of any actual odds for any given event on the slots, it's the best I can come up with.
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
Different sets of terms can cause problems. Players may not necessarily follow the link appropriate for their country, especially if they join via spam. They could see one set of terms by following a link, but end up being bound to a different set when they register.

It seems some countries are banned via one link, but not another, and this is down to behind the scenes affiliate deals that are hidden from the player.

A further problem is that terms that are hidden for normal visitors can not be reread by players who initially followed a link to a different offer, and later on decides to have another look at the terms by going to the site. To them, the terms would appear to have changed since they joined.

There was a pretty big fuss at Rushmore because a player followed an affiliate link to a good bonus, got the bonus, but then had their winnings confiscated because they had deposited by Neteller, which was NOT forbidden in the terms through the affiliate link, but WAS forbidden for other players. The Rushmore rep then said that the affiliate was in error as they should have changed the link on their site as the original offer had been withdrawn, but the PLAYER would still have their winnings confiscated even though they had no way of telling this offer had expired.

Affiliates in general cannot be trusted to get it right, and casinos cannot be trusted to play fair when an affiliate gets it wrong, or worse, deliberately misleads the player. This does not apply to all casinos and affiliates, but the only fair way is to have the SAME terms and conditions for ALL players, no matter how they arrive at a site.

This could be a problem at Nordicbet if a non qualifying player is given the wrong bonus, but then has their winnings confiscated.

It seems there are now THREE different sets of terms, depending on country of origin AND method of entry to the site. A visit to the site could bring up any one of these, and would depend on how the player got there. Most internet users have no idea this makes any difference, as they see websites as independent entities, and the idea is just as silly as claiming the contents of an individual book would differ if you used the street entrance to the bookstore, rather than the mall entrance.

The more this discussion grows, the more my original theory about ths being a core vs non-core marketing issue is proven.



Clearly, their core is "Scandinavian countries", and non-core is everybody else. Only core countries are being actively drawn in by the 100% bonus, non-core either get nothing, or special affiliate deals.


What is to prevent a rogue affiliate using the "Scandinavian" link in order to boost their non-core traffic? It is the players that would find out they were not eligible for what was advertised, and the affiliate would still get paid if the player signed up anyway.


Oh my VWM, you are really taking it too far again. I mean, secret affiliate deals and Rushmore? C`mon dude :cool:

Nordicbet usually only gives players from 8 countries a welcome bonus. But feedback on this forum in the past lead to a change where players from some other countries as well could claim a welcome bonus if they joined Nordicbet through Casinomeister. This is a good thing for Nordicbet, and it is a good thing for Casinomeister and members on this forum. So I really do not understand why you want to make so much drama out of this by speculating about things that are completely irrelevant.
 

Seventh777

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Well, my overall experience with NordicBet is one that I would highly recommend to anyone I know to play there, i`m no high roller nor serial depositor there but I get a weekly bonus of 50% with a x25 w/r, also, after my 1st ever ever withdrawal I received a complimentary free spins bonus right out of the blue, there are many people replying to this thread whom are doing so just based on what is written here and there and have very little 1st hand experience of playing there whatsoever, it`s getting to the point of demeaning a casino that by far, does not deserve it.
 

AudiManinBoro

Dormant account
Joined
Jun 19, 2006
Location
UK
Wel im from the UK Seventh and cant claim the signup bonus so do you think if i joined anyway id get a weekly 50 % deposit match too?
You know I wouldnt. IMO the casino bashing here over who is excluded and who isnt is rightly deserved. In fact imo what is nordic bet even DOING on this site seeing as im fairly sure most members of casinomeister will probably be from the countries excluded from their offers rather than being eligible. Just dont see the point in them actualy being here. Nordic bet offers nothing more than mrgreen does or Unibet as far as im concerned. Its the same software so the games play the same, i get weekly deposit matches from unibet and free spins out of the blue. The only way nordic could be better is in relation to their customer service which I wouldnt know about since im not a member. Still even if it was 32red comparable, they make me FEEL unwanted.

Bottom line is if your not from one of their core customer markets its clear they dont think very highly of you and are clearly not intersted in your business.


Well, my overall experience with NordicBet is one that I would highly recommend to anyone I know to play there, i`m no high roller nor serial depositor there but I get a weekly bonus of 50% with a x25 w/r, also, after my 1st ever ever withdrawal I received a complimentary free spins bonus right out of the blue, there are many people replying to this thread whom are doing so just based on what is written here and there and have very little 1st hand experience of playing there whatsoever, it`s getting to the point of demeaning a casino that by far, does not deserve it.
 

NordicBet

Dormant account
Joined
Jun 8, 2010
Location
Malta
Hi Everyone,

I just wanted to make a few comments regarding this thread.
VWM is correct, we have 2 different SUB's with different wagering requirements for the casino. We offer the 100% welcome bonus with 35 times wagering on the bonus amount and the 150% exclusive bonus that we offer for Casinomeister players with 45 times wagering.

The SUB that was also mentioned is an offer from the Sportsbook, we also have a SUB for Bingo and Poker just to be clear.

Everyone is correct we do not have a casino SUB for UK players, it was a decision by the owners a few years ago which we are trying to change with the adding of a SUB for Sportsbook. I am sorry if you feel that we are disrespecting you or make you feel like a 2nd class citizen but this, for now is the policy from the company.

Regarding the post by AudiManinBoro. If you believe that we should be taken off of this forum then I would suggest that you PM Bryan as he is the owner of Casinomeister and the person that accredited us, if he decides to take NordicBet off the accreditation because we do not offer a SUB to UK players than that is his choice and I will respect even though we have met all the criteria of being an accredited casino.

I will say though that NordicBet is accredited because we provide good support, we pay players out quickly, we don't have hidden terms for our bonuses such as max cash outs, limits on how much a player can bet with his bonus nor have we ever confiscated winnings related to any bonus related issues. We also follow the rules of the LGA and other licensing authorities to the letter, take responsible gaming very seriously and I am very proud to work for such a company as Nordic Gaming Group as we respect our players.

Again, I am sorry if anyone feels disrespected but I do not really feel that NordicBet deserves this "casino bashing" as AudiManinBoro put it and I am sure that many accredited casino's have some restricted countries for one reason or another.

Thank you for your time,

Ben
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Oh my VWM, you are really taking it too far again. I mean, secret affiliate deals and Rushmore? C`mon dude :cool:

Nordicbet usually only gives players from 8 countries a welcome bonus. But feedback on this forum in the past lead to a change where players from some other countries as well could claim a welcome bonus if they joined Nordicbet through Casinomeister. This is a good thing for Nordicbet, and it is a good thing for Casinomeister and members on this forum. So I really do not understand why you want to make so much drama out of this by speculating about things that are completely irrelevant.


If it is not stated, then the deals ARE secret as far as most players are concerned.

Rather than having a straight forward black & white list of excluded countries, this list varies depending on how the site is reached. This can lead to confusion (and has already done so in this thread) because different sets of terms appear depending on the route taken to the site.

A player from the UK may see an advert that says UK players can claim this 50% bonus, go away for a while, and some time later decide to take it up. They type the address into their browser, but the offer isn't there, so they assume it has been withdrawn. A couple of days later they see it again in an advert on the interernet. They contact CS to ask what is going on with this, and are told "there is no such promotion". They then decide that if this casino keeps advertising an offer that doesn't exist, they must be rogue in some way, so they don't bother with them. They may then spread news of this experience among friends and in forums. Naturally, others in the forum have had nothing but good experience there, so argue in favour of the operator, saying it most certainly is not rogue. In turn, they could be accused of being "shills".

The reasoning given at the LAC is weak. Players from ANY country could just join for the bonus and go away.

If some markets are a particular problem, they should look at HOW they are being marketed there. In the UK it may be that marketing is just not reaching the recreational players they seek, so they are not joining, but the players who intend all along to join casinos purely for the SUB are receiving heavy marketing through affiliates. This generates an imbalance between bonus hunters and recreational players. Rather than address this with the affiliates, and make them market to the recreational players as well, or do this themselves, they brand ALL UK players as "bonus whores" and exclude the lot. This makes those that receive marketing, or find the site for themselves, feel as though they are considered inferior to players from other countries, and for no reason. For some, it comes across as "racist", as the exclusion is based on origin, rather than circumstances.
 

AudiManinBoro

Dormant account
Joined
Jun 19, 2006
Location
UK
Hi Ben, I understand your position and I understand you cant do anything to change it. Its not a personal rant towards you but rather to your owners. The UK is the forefront of the gambling community as far as im aware in terms of openness and availability of where players can play and where they cant. There is no legal legislation that prevents any casino from operating here presently. The fact your casino chooses to frown upon UK players IS a slight to us however you wish to view it. Of course I realise it isnt your fault and your owners policy is obviously quite clear.

However as far as wishing you to be removed from the accredited section this wasnt actually my point. I have no problems with you being accredited, the members here who play at your casino speak highly of you and im not going to argue against that, I just cant understand your logic of wanting to be here when there are only a handful of people realistically im sure who actually reside in your jursidiction and who you are catering for. Just doesnt make any sense. To me at least.


Hi Everyone,

I just wanted to make a few comments regarding this thread.
VWM is correct, we have 2 different SUB's with different wagering requirements for the casino. We offer the 100% welcome bonus with 35 times wagering on the bonus amount and the 150% exclusive bonus that we offer for Casinomeister players with 45 times wagering.

The SUB that was also mentioned is an offer from the Sportsbook, we also have a SUB for Bingo and Poker just to be clear.

Everyone is correct we do not have a casino SUB for UK players, it was a decision by the owners a few years ago which we are trying to change with the adding of a SUB for Sportsbook. I am sorry if you feel that we are disrespecting you or make you feel like a 2nd class citizen but this, for now is the policy from the company.

Regarding the post by AudiManinBoro. If you believe that we should be taken off of this forum then I would suggest that you PM Bryan as he is the owner of Casinomeister and the person that accredited us, if he decides to take NordicBet off the accreditation because we do not offer a SUB to UK players than that is his choice and I will respect even though we have met all the criteria of being an accredited casino.

I will say though that NordicBet is accredited because we provide good support, we pay players out quickly, we don't have hidden terms for our bonuses such as max cash outs, limits on how much a player can bet with his bonus nor have we ever confiscated winnings related to any bonus related issues. We also follow the rules of the LGA and other licensing authorities to the letter, take responsible gaming very seriously and I am very proud to work for such a company as Nordic Gaming Group as we respect our players.

Again, I am sorry if anyone feels disrespected but I do not really feel that NordicBet deserves this "casino bashing" as AudiManinBoro put it and I am sure that many accredited casino's have some restricted countries for one reason or another.

Thank you for your time,

Ben
 

NordicBet

Dormant account
Joined
Jun 8, 2010
Location
Malta
If it is not stated, then the deals ARE secret as far as most players are concerned.

Rather than having a straight forward black & white list of excluded countries, this list varies depending on how the site is reached. This can lead to confusion (and has already done so in this thread) because different sets of terms appear depending on the route taken to the site.

A player from the UK may see an advert that says UK players can claim this 50% bonus, go away for a while, and some time later decide to take it up. They type the address into their browser, but the offer isn't there, so they assume it has been withdrawn. A couple of days later they see it again in an advert on the interernet. They contact CS to ask what is going on with this, and are told "there is no such promotion". They then decide that if this casino keeps advertising an offer that doesn't exist, they must be rogue in some way, so they don't bother with them. They may then spread news of this experience among friends and in forums. Naturally, others in the forum have had nothing but good experience there, so argue in favour of the operator, saying it most certainly is not rogue. In turn, they could be accused of being "shills".

The reasoning given at the LAC is weak. Players from ANY country could just join for the bonus and go away.

If some markets are a particular problem, they should look at HOW they are being marketed there. In the UK it may be that marketing is just not reaching the recreational players they seek, so they are not joining, but the players who intend all along to join casinos purely for the SUB are receiving heavy marketing through affiliates. This generates an imbalance between bonus hunters and recreational players. Rather than address this with the affiliates, and make them market to the recreational players as well, or do this themselves, they brand ALL UK players as "bonus whores" and exclude the lot. This makes those that receive marketing, or find the site for themselves, feel as though they are considered inferior to players from other countries, and for no reason. For some, it comes across as "racist", as the exclusion is based on origin, rather than circumstances.

Hi,

I don't think there has been confusion, we are clear that we do not offer a SUB for UK players, which is the topic of this thread. We are very clear with our affiliates regarding which countries are our core markets and the countries that are restricted from receiving the SUB.

I did PM baldidiot regarding the comment at the LAC trying to find out who made this comment as this is not the reason we do not offer a SUB to UK players and he could not recall who said this to him.

It is not like we block players from the UK, we just don't offer an initial SUB for the casino and to insinuate that this can be conceived as "racist" is a bit over the top in my opinion.

Thanks,

Ben
 
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