Massive win confiscated. Who is at right, me or the casino?

[Pocketdiggers77]

I’m guessing OP reached some type of nondisclosure settlement with the casino so like most of these threads we will never know. Good for OP, his thread accomplished what he wanted it to.

 

[arcanebet]

For what it's (still) worth: Malta is theoretically not a country where a Curaçao operator cannot operate-in. The list of countries that the authorities in Curaçao strictly prohibit, is the following, at the time of writing:

Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, United Kingdom.

Every operator has the right to restrict more countries than just this list of course.

 

[Casinomeister]

Hi Casinomeister members and operators reps!

I need your expertise and knowledge in this matter since I cant to 100% fully understand the laws and regulations.

So, I live in Malta and played at an online casino who turned out to have Curacao licence.

I registered an account and won a very large sum of money the same day and hit withdrawal, the casino requested KYC directly and I sent it and it was approved within an hour. They needed the normal docs and even replied back my winnings will be paid out once KYC was done.

The next day I get an email saying that my account is closed with some copy and paste from their T&C: “We do not promote or operate in your jurisdiction, nor are we authorised to do so.” “ The terms, conditions and disputes are subject to and construed in accordance with the laws of the Netherlands Antilles”. “It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.”

My deposit was sent back to my bank account.

I never heard that it was illegal to engage with an online casino with Curacao licence from Malta?

My questions is quite straight forward, if there is any laws in Curacao that you can’t accept players from Malta? Since they refer to those T&C.

The casino don’t seem very keen to pay out and referer to that I broke their T&C by playing from Malta.

Malta was not listed as restricted country in their T&C.

I noticed a lot of streamers live in Malta and they all stream on Curacao casinos?

What do you guys think? I am kind of lost how to take this further? If they have the law on their side its pointless but if they have not, which is the best way to move forward in my case?

Please, anyone can anyone share light to my situation?

Many thanks!

Stull waiting for you to submit your PAB. What's the deal? Why the delay?