- Joined
- Mar 25, 2012
- Location
- IOM
Live support were actually very helpful, the situation was this. (TBH they could do with making the T&Cs a lot clearer and explaining how it works, for someone who's never taken free spins before at Unibet I found it confusing.)
1) I won £1.92 off the free spins which gives a WR of just £48 (25xwinnings). The £30 hit was from playing that £1.92 down (very spawny really) and doesn't count as a bonus win, and nor does any subsequent play.
2) I didn't see anything in my active bonuses in My Account because this is a 'freebie bonus' rather than something you opt into on a deposit or suchlike, as such it's not tracked as a regular bonus.
3) The same goes for why I can't see it in my account history as bets placed. (The Unibet equivalent of Playcheck.)
4) I was told that as soon as I'd wagered the full £48, the balance would appear in my account as withdrawable cash.
5) Which is exactly what happened, £118.33 withdrawable from a five free spins bonus on Space Wars
6) They weren't sure why I could only play Netent slots and will look into it, she did seem to think any Casino Red game should have been available. (This side of things I'm not too bothered about really.)
7) I'm not actually going to withdraw the cash, I'll just use it for a free evening's slotting (It'll save me a £100 deposit!)
1) I won £1.92 off the free spins which gives a WR of just £48 (25xwinnings). The £30 hit was from playing that £1.92 down (very spawny really) and doesn't count as a bonus win, and nor does any subsequent play.
2) I didn't see anything in my active bonuses in My Account because this is a 'freebie bonus' rather than something you opt into on a deposit or suchlike, as such it's not tracked as a regular bonus.
3) The same goes for why I can't see it in my account history as bets placed. (The Unibet equivalent of Playcheck.)
4) I was told that as soon as I'd wagered the full £48, the balance would appear in my account as withdrawable cash.
5) Which is exactly what happened, £118.33 withdrawable from a five free spins bonus on Space Wars
6) They weren't sure why I could only play Netent slots and will look into it, she did seem to think any Casino Red game should have been available. (This side of things I'm not too bothered about really.)
7) I'm not actually going to withdraw the cash, I'll just use it for a free evening's slotting (It'll save me a £100 deposit!)