New games at intercasino and malware warning.

[dealer wins]

I really would like to see one of the positive responses to the new buttons. "HI, was just dropping by to say thanks for the buttons that are automatically placed all over my computer. I was having a hard time finding the start icon after i downloaded, BUT NO MORE! "?

The ratio has to be 100 against to .01 for the buttons.......

That old chestnut about companies receiving loads "positive feedback". Do they really think we are all that stupid and gullible.

And we are forever getting told that our PCs are under attack from every angle and we need to install antivirus, firewalls, antispyware, antiphishing, site advisers etc etc, so it is very irresponsible for one of the biggest online casinos to install software without being upfront about it and gaining the users explicit consent, however innocent that software may or may not be.

 

[ryan_hartley]

I tried it and it just puts a button on the toolbar that launches the casino application. Harmless really, but nice of Firefox to ask permission first. That's why I use Firefox instead of IE whenever possible.

Dear members,

I have spoken with our software team and we will certainly look into rectifying this for the next sounds of games. Once again, apologies for the inconveneince this has caused you guys, but we do receive positive feedback from our players. I cannot post these as they were sent as private emails to me and therefore I hope you will take these on good faith.

In terms of removing the icon from IE, please do the following:

1) Right click the icon and click on "customize" at the bottom of the menu.
2) You with then be presented with a pop up window where on the right hand column you will see the InterCasino icon
3) Click this InterCasino icon and then click on the "Remove" tab that is in the middle, below the "Add" tab - this will remove the icon from the IE menu at the top
4) Click ok and this should get rid of the icon completely.

I hope this helps you.

Regards
Ryan

 

[winbig]

Dear members,

I have spoken with our software team and we will certainly look into rectifying this for the next sounds of games. Once again, apologies for the inconveneince this has caused you guys, but we do receive positive feedback from our players. I cannot post these as they were sent as private emails to me and therefore I hope you will take these on good faith.

In terms of removing the icon from IE, please do the following:

1) Right click the icon and click on "customize" at the bottom of the menu.
2) You with then be presented with a pop up window where on the right hand column you will see the InterCasino icon
3) Click this InterCasino icon and then click on the "Remove" tab that is in the middle, below the "Add" tab - this will remove the icon from the IE menu at the top
4) Click ok and this should get rid of the icon completely.

I hope this helps you.

Regards
Ryan

Playing devils advocate here....

Now how about instructions for removing the button from Firefox?

And also,

Why not release an update immediately for this? For those that *don't* want it, they have to go and remove the button *each and every time* they run the casino...not like it's a one-time fix.

 

[Zoozie]

Why not release an update immediately for this? For those that *don't* want it, they have to go and remove the button *each and every time* they run the casino...not like it's a one-time fix.

Excactly...So do not waste your time following the instructions.

Zoozie

 

[silcnlayc]

When are the games going to be fixed in the play mode? I love the new ones, but I get to spin about 5 times and get booted out on every one of them that have some kind of Rapid Fire pay on the screen including the super hero ones..

Truly frustrating (and I know, I know, I can ONLY play it in fun mode) but I am practicing until , knowing we will be let back in soon!

 

[KravdraaYvoorg]

Ugh.

 

[KravdraaYvoorg]

Friendly bump and second attempt to get instructions on how to deactivate the automatic reinstallation of all those Intercasino icons/add-ons every time we start Intercasino.

 

[Simmo!]

Why not release an update immediately for this? For those that *don't* want it, they have to go and remove the button *each and every time* they run the casino...not like it's a one-time fix.

There is a fix for this. It's in Control Panel/Add Or Remove Programs

I have to add my voice of dissent to this idea Ryan. Poor show, but get rid quick and fair enough. Until then, I'm not playing

...positive feedback from our players

No way. Come on Ryan. You run a great casino but absolutely no way is anyone going to write in and say "ooh what a great idea" to this icon. If they did, they are simply after a bonus or a job! LOL. Reminds me of the "upgrade" to the Bonus poker paytables

Cheers

An On-strike Simmo!

 

[vinylweatherman]

Buttons.

I see no reason why an extra button makes it easier to play. I install my casinos in a dedicated folder, and gather all the shortcuts into a desktop folder.
A quick launch button actually eats a part of the computer's resources, and software providers need to recognise that they are not the only ones who may want to offer quick launch buttons.
Strangely, my Intercasino boots more SLOWLY than before this latest "upgrade", it also exhibited, for the first time, an error that froze the software in mid-game (only happened once though).

To get rid of the buttons permanently,the following will work, for those interested.

1) Delete all instances of the button (quick launch, toolbars, menu)
2) Uninstall Intercasino.


It is not just XP, I have this on my 98 system too!

There may be a better way round it, but if fewer players enter the casino as a result I am sure Cryptologic will find a solution more quickly!

 

[winbig]

To get rid of the buttons permanently,the following will work, for those interested.

1) Delete all instances of the button (quick launch, toolbars, menu)
2) Uninstall Intercasino.


It is not just XP, I have this on my 98 system too!

There may be a better way round it, but if fewer players enter the casino as a result I am sure Cryptologic will find a solution more quickly!

Best solution yet, and very true!

 

[ALUU]

thanks for all the heads up with this issue!

 

[Simmo!]

I have a theory we're going to see an Infopowa news headline soon:

Brandy Acquires Intercasino​

 

[ryan_hartley]

Dear Members,

Apologies for the late reply and thanks vinylweatherman for a solution. You will be pleased to know that we have taken your comments and concerns on board. A software update has been released to production as of this morning.

So basically once a player has opened the casino application long enough for the download to complete, closing and re-opening the casino will ensure that the Firefox installation request is presented only once.

Refusing or accepting the installation will mean that the system will not ask the player again unless the player uninstalls and re-installs the casino. Each uninstall/re-install will result in one further request from Firefox.

I hope this helps you guys. I hear you and I will definitely do my utmost to make sure that future software releases at least ask you and ask you once only so if you decline, it will not show up again.

Once again, many thanks for all your comments. They are very much appreciated.

Regards
Ryan

 

[AussieDave]

No I'm not looking for a bonus or stroking Ryan's, whatever...

Althuogh I have an account at Inter I've not used it for ages, I'm too much of a MG slots junkie

My point to posting, considering the responses from other managers over the past week or two in relationship to other software issues, Ryan again has shown he's professional, listens to popular demand and eventually provides the required result.

In my book that's got to account for something.


Cheers

Trezz

 

[winbig]

Dear Members,

Apologies for the late reply and thanks vinylweatherman for a solution. You will be pleased to know that we have taken your comments and concerns on board. A software update has been released to production as of this morning.

So basically once a player has opened the casino application long enough for the download to complete, closing and re-opening the casino will ensure that the Firefox installation request is presented only once.

Refusing or accepting the installation will mean that the system will not ask the player again unless the player uninstalls and re-installs the casino. Each uninstall/re-install will result in one further request from Firefox.

I hope this helps you guys. I hear you and I will definitely do my utmost to make sure that future software releases at least ask you and ask you once only so if you decline, it will not show up again.

Once again, many thanks for all your comments. They are very much appreciated.

Regards
Ryan

Very nice. Glad to see a casino that actually listens to player requests!

 

[Simmo!]

Not tried the fix, but assuming it works as we hoped

Very nice. Glad to see a casino that actually listens to player requests!

I agree that it's good to see casinos paying attention to the players. A number don't bother yet it only helps to enhance reputations when they are seen to be reactive. There are a few that "run the gauntlet" here and they have to be fairly hard-nosed to accept some sometimes harshly put criticism, but kudos to those who do

 

[Casinomeister]

Thanks Ryan! It's always refreshing to see interactions between players and casinos. I believe this is a crucial relationship, and it's good to see this in motion.

...Althuogh I have an account at Inter I've not used it for ages, I'm too much of a MG slots junkie ...

Then you need to check out the new Zombie slots at Intercasino - the sound bites, the hyper-gore images - what a knockout!! I was totally blown away.

 

[Alexandre]

Very good move.
I'll update the software right now.

 

[KravdraaYvoorg]

We're getting there, but the quicklaunch and start menu icons still reappear every time you launch or quit (!) the casino, which is the most annoying "feature" of all to me.

I used the patented Vinylweatherman Fix v1.0 and completely uninstalled the casino.

 

[Alexandre]

Ryan,

Kudos for these new games, some of them are very nice.
It's a pity that the sound of the turning reels and the winning combinations is almost always the same especially on the Marvel slots (its sound poor).

 

[vinylweatherman]

Upgrade

I noticed Intercasino attempted to upgrade today.

I have run a test, but it failed. On launch, Intercasino immediately recreated the icons in the quick launch and start bars. A browser icon was not recreated though. The creation of the icons happens as soon as the casino launches, before it even puts up the login screen.

Another test also failed. It is possible to upgrade Crypto casinos while they are offline. The programme menus under the start menu has an Intercasino entry, with the sub entry "upgrade intercasino $$$" I tried this, but it gave "error 3" unable to initiate upgrade process.

It would seem that uninstalling the casino may be the only way to get the upgrade to work properly, but this takes longer (not as long as MGS casinos though )

 

[jack181]

InterCasino is one of my all time favorites!

I agree as well, that is the kind of interaction needed between casinos and players. I wish all casinos could do like this.

I have been gambling online at many different casinos since 1999 now and InterCasino is one of those very few I played at from start and I still do regularily.

 

[Scooter7]

Thanks Ryan! It's always refreshing to see interactions between players and casinos. I believe this is a crucial relationship, and it's good to see this in motion.

Making, then fixing a customer service issue is usually better than not making a mistake at all.

Then you need to check out the new Zombie slots at Intercasino - the sound bites, the hyper-gore images - what a knockout!! I was totally blown away.

Mostly, I'm a poker/video poker player and the 50/100 hand games they released are really nice. Joker Poker has a great paytable (if only they'd give us full-pay Jacks or Better to go with it )

I normally don't play slots very much, but I'm blown away by the quality of some of these games. Artistically, the Frightmare games are phenomenal, although I only played a few spins of each due to my ex-dealer's 'I hate slots' mantra.

The big hook for me is Cubis. I'm absolutely amazed that I couldn't stop playing it.