NetEnt! How in the world is this not fixed yet?!

[Balthazar]

Can't find the old thread from last year so I'm posting a new one. It happened to me again yesterday: playing a new game and hitting the max bet button by mistake instead of the "coin size" one, for a $25 spin on a $60 balance.

Come on now! It's bad enough that we have to change the coin size every time that we load a slot, please don't place the small button right next to the max bet one that will steal half your bankroll if you accidentally click on it! Talk about a piss poor design!

 

[dionysus]

I agree - it really is poor form to place a max button mere fractions form the spin button - it's just asking for headaches, and it's certainly avoidable way back in the early design stages.

 

[mattsgame]

Can't find the old thread from last year so I'm posting a new one. It happened to me again yesterday: playing a new game and hitting the max bet button by mistake instead of the "coin size" one, for a $25 spin on a $60 balance.

Come on now! It's bad enough that we have to change the coin size every time that we load a slot, please don't place the small button right next to the max bet one that will steal half your bankroll if you accidentally click on it! Talk about a piss poor design!

Which casino was this? and which game?

I have only been playing at GUTS lately and noticed most of them are set between $2 - $5 but it could be a game I do not play.

 

[dionysus]

A lot of land based casinos seem to have opted for this as well - and it's worse, because so many no longer have physical buttons, but video computer buttons on the panel...which have hair triggers...I mean, even the bloody players card bungee can trigger it, which it oh-so-conveniently drapes across.

 

[Balthazar]

Which casino was this? and which game?

Guts (Thunderfist) but they are all the same IIRC.

Here's a screenshot of when you load the slot. As you can see, coin value is $0.10 and you have to change that if you don't want to play at least $2.50/spin. If you hit max bet at this point, it's a $25 spin.

 

[mattsgame]

Guts (Thunderfist) but they are all the same IIRC.

Here's a screenshot of when you load the slot. As you can see, coin value is $0.10 and you have to change that if you don't want to play at least $2.50/spin. If you hit max bet at this point, it's a $25 spin.

View attachment 42831

Ahh my bad, I thought this was about the problem where the slots would load at max bet I should have read your op a bit slower

 

[1366613]

So sorry i know how you feel, one time it did the same but the max bet size was $500, from $1600 balance,

 

[dionysus]

So sorry i know how you feel, one time it did the same but the max bet size was $500, from $1600 balance,

damn martin, that would suck..well, sweet if it hit though...yowza!

 

[chuchu59]

Of all the software I have played only Netent does not set the bet and coin size to the ones that were played previously. MG, RTG Playtech, Crypto all set the bet sizes to those previously played. Needless to say, I had been suckered to place bets quite big relative to bankroll. Its the nature of any gambler. Playing right after you download the slot and especially true after a tiring day at work.

 

[naththo]

Yeah its good idea to watch out for when you just load game. Always double check bet size, adjust if requires before you start playing. There not much you can do but having max bet too close to other button is a bad idea of course though. I agree to that! I think it would be a LOT safer to remove Max Bet button altogether and only leave out as a normal spin button and just bet size/coin size button. So that way it can reduce accident prone especially for those who is with sticky bonus. If you are on a sticky bonus, if you accidentally bet too high once you can just stop playing, go to live chat straight away and let them know to reverse it back for you so it does not void the term/condition bonus.

 

[De Beuker]

I can live with the max. bet on Microgaming, as that one leaves the coinsize as it is and only goes to max. coins.
It can be useful for people if a slot is hot, I can imagine people using it.

But the NetEnt Max. bet also raises the coinsize to max. and thus so triggers a for most people INSANE spin, often a huge chunk of the balance.
Ofcourse you can get lucky, but it really feels like a trap, as no one exept for a few ultra highrollers will play 25.- per spin or more.

So why is that button there in the first place?
And agreed it should be fixed/removed.

 

[KasinoKing]

But the NetEnt Max. bet also raises the coinsize to max. and thus so triggers a for most people INSANE spin, often a huge chunk of the balance.

Errrr.. no it doesn't!

I have hit "Max Bet" both by accident and on purpose on NetEnt slots and it has NEVER changed the coin size.
Which slot do you think you saw that on?

KK

 

[Balthazar]

I have hit "Max Bet" both by accident and on purpose on NetEnt slots and it has NEVER changed the coin size.

I don't want to answer for this guy but while it doesn't change the coin size during the play, it does reset to $0.10 every time that you load the slot. That's when you have to be extra careful because you have to lower your coin size AND to not click that max bet button. After many hours of play, I tend to become more careless and got caught twice in the last year. It's my fault, but I'm not alone. It IS poor design.

 

[De Beuker]

Errrr.. no it doesn't!

I have hit "Max Bet" both by accident and on purpose on NetEnt slots and it has NEVER changed the coin size.
Which slot do you think you saw that on?

KK

My bad, it doesnt..

But it does reset to default (which is too high for me) every time you log in to a game, thats especially annoying at Mr. Green, where you get kicked out of your game after every hour just to tell you that you played for xx hours.
Then you need to open the game again, and thats when I usually forget to change the coinsize back.

The games do remember your preferences, like quickspin enabled or spacebar to spin, so why not the preferred coinsize?

 

[Nate]

I know all too well about it...

Got disconnected at Betsafe and forgot to change my betsize - Looked again and half my balance was gone as I had DOA on auto play for $2.25 a spin. Disastrous for a bankroll

NetEnt implemented the 'remember my betsize' on that stupid chicken game.... Hope they can implement it on other slots.

Nate

 

[chuchu59]

I don't want to answer for this guy but while it doesn't change the coin size during the play, it does reset to $0.10 every time that you load the slot. That's when you have to be extra careful because you have to lower your coin size AND to not click that max bet button. After many hours of play, I tend to become more careless and got caught twice in the last year. It's my fault, but I'm not alone. It IS poor design.

Really, I would love to take a survey from Netent players. Whoever has not bet more than at least once due to this design please respond.

 

[incrediblestuff]

Really, I would love to take a survey from Netent players. Whoever has not bet more than at least once due to this design please respond.

Been there done that
Not too happy about it either, but since the one time it depleted all of my balance (like Nate put it on auto) in less then a minute, it never happened again, since i am now way too wary ...
I do agree with Balth and the rest that responded that this should be fixed, Netent is one of the big guys now, and they should set standards: instead of pushing out a lot of new money eaters no one is waiting for, they should get their development team working on this, i personally can't imagine it being hard.

 

[Nate]

I do agree with Balth and the rest that responded that this should be fixed, Netent is one of the big guys now, and they should set standards: instead of pushing out a lot of new money eaters no one is waiting for, they should get their development team working on this, i personally can't imagine it being hard.

That statement says a lot - Instead of improving a great product, Development teams will spend more time on developing ways to fleece you faster - That's what they get paid for - to come up with innovative ideas and make slots that outperform previous releases in terms of revenue.

NetEnt should actually release a new slogan 'Ensuring you don't win BIG since 2012'

I wouldn't hold my breath on the improvement though. We have already seen how difficult it is for MG to fix their flash problems.

Nate

 

[Redbet-Andy]

It happens to the best of us. And it happens to me too

I had it bad on Ghost Pirates, where the Max bet button is directly below the spin button.
I've set auto spins, then pressed play and popped off to fetch the Pringles.

On my return I'm amazed to see my 300 balance has dropped to less than 100 in no time.
I would have complained to someone, anyone, or at least let out a little sigh, but before i could stop it I decided (being a slot player), this must be fate!
So I let it play through my balance.
It ran through it pretty quickly without another win, absolutely nothing, until...
On the very last spin, I watched in disbelief as the reels all dropped in one by one and then... Yes, You guessed it, I won absolutely nothing.

I've passed this thread onto NetEnt, they do listen.

 

[Jasminebed]

I've had the coin size change when switching a game into full screen mode too. I was not happy.

 

[incrediblestuff]

NetEnt should actually release a new slogan 'Ensuring you don't win BIG since 2012' <--

I wouldn't hold my breath on the improvement though. We have already seen how difficult it is for MG to fix their flash problems.

Nate

This would be a good chance for them to show they can handle things better and/or faster?
I am sure they are following this forum, and i am also sure that this should be easier solvable then those flash related issues.

It's supposed to be something like setvalue>0.10/lvl1(or some code)=true, in the initial loading of the slot, and these values should be easily changed to minimum, the question is will they do that?

It might be a bit harder to set the slots to recall individual preferences, but that would of course be better.

 

[Balthazar]

I've passed this thread onto NetEnt, they do listen.

Thanks Andy. They could easily fix it by either remembering the bet size or having the slots start with a $0.01 denomination instead of $0.10. So if you fuck up and hit max bet, it would cost only $2.50 instead of $25.

 

[007sam]

That button I have hit a few times, it's the stuidist button in the stupidest place...... Designed by robbers or idiots, you decide.....

 

[Mouche12]

This has only happened to me once, $20 instead of $2, bad enough though. I am usually very careful, but accidents happen. NetEnt would have to re-design most of their slot games in order to move the Max Bet button to the side (instead of next to or right below the spin button). Glad that they will look into it.

 

[dunover]

Ahh my bad, I thought this was about the problem where the slots would load at max bet I should have read your op a bit slower

Yes, like some MG casinos do - I remember somebody saying they opened Isis and it was on $40 a spin by default, nasty! They played a spin and lost.

 

[dunover]

Thanks Andy. They could easily fix it by either remembering the bet size or having the slots start with a $0.01 denomination instead of $0.10. So if you fuck up and hit max bet, it would cost only $2.50 instead of $25.

Yes, like most IGT slots start at 1p per line default until you set them higher. And they remember your last stake as do MG slots BUT whereas you can set the Netents to use 'spacebar to spin' this can have unfortunate results on MG slots where the spacebar spins you at Max coins per line.

A shame the various softwares don't have an across-the-board standard. It ain't difficult.

 

[De Beuker]

Yes, like most IGT slots start at 1p per line default until you set them higher. And they remember your last stake as do MG slots BUT whereas you can set the Netents to use 'spacebar to spin' this can have unfortunate results on MG slots where the spacebar spins you at Max coins per line.

A shame the various softwares don't have an across-the-board standard. It ain't difficult.

Oh yes, back in the days when I still played RTG I made that mistake many times.
Coming from a long RTG session where you use the spacebar to spin, then switch to MG and started hammering the spacebar again without thinking..

And 40.- per spin on Isis?
Never seen that, the default is 5.- per spin as far as I know, .02 coinsize, 10 coins per line.

The highest default I've seen on MG was BDBA, thats set to 22.50 per spin.
Thats 2 spins for my average deposit..

Always watch out with MG, games sometimes reset to their default after an update/new games release, so I always check if its indeed still on my preferred coinsize.

 

[kazzi]

Happend to me once on frakenstein was playing 4kr a spin hit maxbet button was 200kr half my balance gone in 1spin good times.

 

[The Viking]

yep hate it as well, sure cant be to much of a prob to fix
it can pay big though happend to me at Nordicbet last year playing Starburst, deposit $40 and off to Starburst
its $2 default so hit max button $20 and got the star on reel 2 with sevens on reel 1,3,4 paid something like $350 so got lucky that time.

 

[miksaxxx]

It as happened to me 2

One time. From 4€ to 40€ . But that time i where lucky, hitted 3 scatters and 15 spins X 3 bet. The result was 19500€ win.

 

[Sk0t]

Twice this week I have hit max.bet on Jack and the BeanStalk - which in my currency is a wooping 36$ (200dkr) - meant to adjust bet size, but switching from DOA to JatBS it seems my lizard brain just had me clicking the "usual" area rather than paying attention - at least I have not done it on gonzo yet - where max bet is 90$ (500dkr)

 

[asadzareef89]

Can't find the old thread from last year so I'm posting a new one. It happened to me again yesterday: playing a new game and hitting the max bet button by mistake instead of the "coin size" one, for a $25 spin on a $60 balance.

Come on now! It's bad enough that we have to change the coin size every time that we load a slot, please don't place the small button right next to the max bet one that will steal half your bankroll if you accidentally click on it! Talk about a piss poor design!

This happened to me on whitebet while i was playing with a bonus and i entered JH and the pop up appeared to which i clicked ok but right underneath was max bet button and i betted the max which could have made my win invalid as max bet allowed with the bonus was £5, i contacted support and they told me they'll look over it as i told them about the mistake straightaway but i have to make sure it doesnt happen again

Now i ended up losing that but that made me really conscious about when entering netent games as to avoid over clicking as u know mouse pads on laptops these days could be really sensitive

They should really put in some feature which asks u if u are sure when betting such a huge amount when ur average bet there is around £1.

 

[akrus88]

I know all too well about it...

Got disconnected at Betsafe and forgot to change my betsize - Looked again and half my balance was gone as I had DOA on auto play for $2.25 a spin. Disastrous for a bankroll

NetEnt implemented the 'remember my betsize' on that stupid chicken game.... Hope they can implement it on other slots.

Nate

That is the only good thing about that game release I can think of .

 

[tinybettor]

Netent must be laughing all the way to the bank reading this thread.

 

[Balthazar]

Yes, like some MG casinos do - I remember somebody saying they opened Isis and it was on $40 a spin by default, nasty! They played a spin and lost.

In last year's thread about this same issue, Chopley talked about a CM lady who completely stopped playing after losing her entire bankroll on a single spin because she clicked on the wrong button (IIRC). That happened before I joined this forum and I can't find the thread so I don't have more details.

$40/spin is some serious high rolling shit, it's sick to allow unsuspecting casual players to fall in such trap for a simple misclick. Those who play at that kind of stake know how to raise their bets, there's simply no excuse for such a design flaw.

 

[PaaskeDenmark]

Now that we are on about NetEnt I got the feeling to try my luck at Vera John today

228x in Eggomatic YEAH also got the BIG egg 7500 coins never tried that before. Did some extra spins with coin size 0,02 and got a 4000 coin egg as well withdrawal of €275

I have never had any problems with hitting the max bet button. But do admit at other casinos even microgaming I have done. But end of the day it's the players OWN fault....

But agree that it is very annoying with bet raised and also max have to be designed like that.

 

[PaaskeDenmark]

That is the only good thing about that game release I can think of .

I know all too well about it...

Got disconnected at Betsafe and forgot to change my betsize - Looked again and half my balance was gone as I had DOA on auto play for $2.25 a spin. Disastrous for a bankroll

NetEnt implemented the 'remember my betsize' on that stupid chicken game.... Hope they can implement it on other slots.

Nate

Yeah that's the good thing about that and NO its not a stupid chicken game

I find it quite entertaining and seems to always keep your bankroll running....but I guess our luck is different

 

[catapultaudio]

Just want to add, my own personal pet hate is the coin size being reset every time you open the game, especially as netent games seem to quit out a lot on my connection ("The game is currently unavailable, please try later") ... I get back in, hit Auto and before I know it have lost a packet betting 10x my previous stake.. I really don't know what I would do if I accidentally hit max bet and whacked £75 or something on a single spin, damn.. that would be really harsh

 

[spoton]

Netent are really lazy when it comes to fixing things. Also their translations can be bad. I pointed out that in Norwegian DOA freespin text can be interpreted as you get the extra 5 free spins for hitting one or more wilds in the freespins over a year ago, but nothing has happened.

 

[bonustreak]

I am in agreement with many of the others I almost wonder if this is on purpose....

In Vegas a few weeks ago I went to play a slot thought it was pennies.. Hit the max bet which should have been $2 bucks it wasn't it took half of my $100 in one spin because it was a $1 slot!
The $ symbol looked just like a penny slot or I was just buzzed and silly ...

 

[spoton]

If Netent ran a vegas casino they would, and you went out for a break they would have people wheeling out the penny-slot you just played at and replacing it with a identical 10$ slot.

 

[BeardyGuts]

bit late to the party in this thread...but just to add my two cents, i dont know how many times i have been caught by needing to reload a slot and hitting spin a few times before realising it had reset to the default bet size. Arg. bloody irritating.