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Question Neteller! HELP

Discussion in 'Online Casinos' started by asadzareef89, May 20, 2016.

    May 20, 2016
  1. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    Ok my little one broke my laptop today, thrid one in 3 years

    Anyways got a new laptop but now cant sign in to neteller, changed the password 10 times now and it just keeps telling me i entered something wrong

    Rang them, he acknowledged i entered the right credentials but couldn't tell me why i cant sign in so gave me the usual Bu**Sh** about cookies n downloading different browsers

    Is neteller down or is there any other way i can sort this out, It has something to do with this laptop as it wouldn't even let me sign in to CM at first than i changed the password n signed in but its not working for neteller
     
  2. May 20, 2016
  3. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    Hi mate, no clue really! I was able to log in just now, so it's not down.
    If i want to know if a site is down i usually use one of these sites:

    You must register/login in order to see the link.

    You must register/login in order to see the link.

    Check those out maybe, there's a few tips on there too, you never know:)
    Other then that i would also rely on their vip support, per email or phone...
     
    2 people like this.
  4. May 20, 2016
  5. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    dont why you cant log but every time i tried to log in today it asked for my security question
    usually that only happens every 2 months or so.
     
    2 people like this.
  6. May 20, 2016
  7. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    Ah..forgot to mention that, has been happening to me too lately, but i didn't really think much about it, as i log in from different countries a lot.
     
    2 people like this.
  8. May 20, 2016
  9. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    Me too, every time I login now it asks for security questions :what:
     
  10. May 20, 2016
  11. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    When it is asking the security question it gives you the option to add the device to the secure list. After that you will not be asked again unless you remove that device from the list. Well it should not ask again.

    Neteller! HELP: Capture 510.PNG,May 20, 2016

    For the OP, try to access your account from your mobile and go to Settings/Security and click on REMOVE ALL. Alternatively, call support and ask them to remove them.

    Neteller! HELP: Capture 511.jpg,May 20, 2016
     
    1 person likes this.
  12. May 20, 2016
  13. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    Thank you, you're awesome :)
     

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