ATTN: Casino Rep N1bet is giving me the run around for no reason

[qaz]

I've created an account with N1bet deposited without bonus. I met the requirement for AML and tried to withdraw my balance. They rejected my valid document 4 times from my hand blocking my passport to now, after using just the tip of my fingers holding it, telling me my hand has to be shown. I am sick of their nonsense to a cash player, thinking they are one of the best. I can't imagine any top casinos using this delay tactic for no reason, and I did not even win! It is ridiculous. Can someone please let me know what I should do?

My username is mingwei

 

[maxd]

Hello,

First thing to do is contact the casino representative here on the forums. Since N1Bet clicks through to N1Casino you should contact @N1 Partners Group . Send them a Private Message and hopefully that will get your issue resolved.

If that doesn't work out then you're welcome to use our complimentary Player Arbitration (PAB) service. Here's a guide to getting started with that: How to submit a Player Arbitration (PAB) Ticket - Casinomeister Forum

If you do proceed please ensure that you have read and will comply with the Player Arbitration Policies and Procedures . Failure to comply with the rules could slow, damage or even cancel your PAB.

Regards,
Max Drayman
Head of Dispute Arbitration & Player Complaints (PABs)

 

[qaz]

I tried sending him a message but there seem to be an issue with the server. Would you know when this will be fixed or if there's any other method to get in touch?

 

[maxd]

Hello,

It's likely that you have run into the spam-blocking feature where new forum members can't do much until they've posted at least three times on the forums. Just post a "thank you" here -- or whatever, another post anywhere on the forums -- and try again. Let us know how that goes.

- Max

 

[qaz]

thank you