It sounds like you are a little tired Max. Is it from last week?
He only asked how long it usually takes and he hadn't heard anything for a week.
His first post was from before the PAB
No offense but you seem to have missed the point here on several counts:
- when someone completes the PAB for they sign off on it by accepting the following statement:
I HAVE READ AND UNDERSTAND THE PAB FAQ.
- in his post the OP showed that he obviously hadn't done so because in the FAQ it is made quite clear that
- one should NOT post while the PAB is in progress.
- the times to expect responses, updates, results, etc are clearly stated.
- if you have questions you should contact me directly.
I'm not pointing this out to harass the OP. All I am saying is that we make it perfectly clear throughout the PAB submission process that the FAQ needs to be read and understood by anyone submitting a PAB. If they do not read the FAQ then it is because they have ignored all our attempts to get them to do so.
And what if they don't read the FAQ? Then they end up wasting my time with questions, concerns, mistakes and accusations that would all have been a non-issue if they'd read the FAQ in the first place.
In the computer world we used to say "RTFM", Read The F***ing Manual. Same deal here, except we're (usually) a little less direct.
Or, look at it this way: the time I spent here in this thread, explaining all this for the 1000th time, is same time I would have spent on five or six
other PAB issues making actual progress. All those emails that have to be sent and read, all the case data that needs to be studied and evaluated, all the records that need keeping and site-related stuff that needs upkeep, those are the things I would have been doing if I hadn't been here typing this.
In other words several other people's PABs got no attention today because this one sucked up the time, simply because someone couldn't be arsed to read the FAQ. When people say they've read the FAQ but don't they are basically saying "I don't give a shit about other people, I just want you to babysit me and deal with my pointless, ignorant questions and mistakes even though you've bent over backwards to ensure that I would know better". (and I mean "ignorant" in the sense of "demonstrating total cluelessness", not some value judgement of the person's worth or whatever)
So, how fair is that, that five or six other people's issues got ignored because of what went down here? Sure, the OP's mistake seems trivial and no big deal but what I'm saying is those other people who's issues got no attention probably wouldn't agree. They read the FAQ, they aren't wasting my time, they have every reason to expect results ASAP. How would they feel if I said to them "sorry, no progress on your issue because I had to explain to this other person how to read instructions and do what was asked of them".
So am I "tired"? Not particularly, but I am a bit frustrated wasting time with crap like this when NONE of it would be necessary if people had just done what they said they had done, what we had asked them time and again to do, which is simply to read the FAQ.