Mr Vegas demanding bank statement before issuing a few withdrawals that where already processed days ago

geordiecolin

Meister Member
PABnononaccred
CAG
mm4
Joined
Jun 5, 2015
Location
Near Newcastle
They have "Found" my money deep in the bowels of MRVegas even though they claimed they had sent it to my bank! And they are playing games requesting that I provide proof my old card of which I have provided them with after providing docs covering my new card!
It feels like they are playing games

Do not expect cash back from MrVegas on a Friday like we see in Videoslots. My £500+ deposit provided zero cash back on the friday due to "Algorithms" they us in their calculations
 

geordiecolin

Meister Member
PABnononaccred
CAG
mm4
Joined
Jun 5, 2015
Location
Near Newcastle
I got/get cash back there (though not as good as VS i find) - if it was this week it'll be paid next week as in arrears, no?

What does your rainbow 'tab' say should be your cashback?
I should have expected cashback for those deposits made the week prior and they stated to me that it was due to their algorithms that I got zero for over £500 in deposits,play and losses.
It feels like they are sweeping up on those who sign up on the back of Videoslots reputation
 

pinnit2014

Ueber Meister
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
It's a pretty pointless casino tbh. -i try there to play my fav game, Bonanza, incase i've not mentioned it 20m times but it literally offers nothing more than VS. You get a 'random wheel' it's, not randomly, always 50 spins

But you should/will have got cashback/rainbow - if not, there's something seriously wrong.
 

geordiecolin

Meister Member
PABnononaccred
CAG
mm4
Joined
Jun 5, 2015
Location
Near Newcastle
It's a pretty pointless casino tbh. -i try there to play my fav game, Bonanza, incase i've not mentioned it 20m times but it literally offers nothing more than VS. You get a 'random wheel' it's, not randomly, always 50 spins

But you should/will have got cashback/rainbow - if not, there's something seriously wrong.
Zero.

bandicam 2021-11-29 14-47-57-490.png
 

geordiecolin

Meister Member
PABnononaccred
CAG
mm4
Joined
Jun 5, 2015
Location
Near Newcastle
@Mr Wild could you please get the department responsible to deal with my withdrawal? After near 2 weeks of waiting and getting the run around from live chat and other departments I am getting all unnecessary here? They are confusing the difference in the long 15 digit number with a change of account and sort number and making demands that are difficult for me to meet
 

geordiecolin

Meister Member
PABnononaccred
CAG
mm4
Joined
Jun 5, 2015
Location
Near Newcastle
These people give the impression that they don't know their arse from their elbows. I'm getting the run around with my docs now and verification of an old card I no longer wish to use. They keep requesting that I verify an old card I wish them to delete! Are they having cash flow issues?
 

satchnz

Full Member
Joined
Apr 26, 2021
Location
Essex, UK
These people give the impression that they don't know their arse from their elbows. I'm getting the run around with my docs now and verification of an old card I no longer wish to use. They keep requesting that I verify an old card I wish them to delete! Are they having cash flow issues?
I’d suggest contacting the UKGC about this but they are full of arses and elbows too.
 
Top