Misscalculated Winnings- Is that possible?

[ESCJAMIE]

Th

View attachment 152927

That’s how they display from said feature.

Not saying OP is talking bollox I’m just saying that screenshot from casino is horse shit.

There is one what puts them on singler but ive never ever seen a full wild reel let alone 5 of them
Its the Genie win spin one I think

 

[RazlDazlRaidio]

View attachment 152927

That’s how they display from said feature.

Not saying OP is talking bollox I’m just saying that screenshot from casino is horse shit.

I know! this is almost what happened in this round!
When i saw the photo i was suspicious too.But maybe it displays differently in the game logs or in their history.

 

[DreamRJ]

I mean it is now down to @RazlDazlRaidio - you need to tell your friend to sign up for an account on this forum and start a PAB herself. You can not do it for her. You will also need to tell her to read the rules before submitting the PAB too

 

[RazlDazlRaidio]

Can you get her to screen shot Number/name of round / your bet and the return. What you said she showed the support that would also help going forward with her case.

I have the screenshot.

 

[ESCJAMIE]

I have the screenshot.

OH post it on here then

 

[RazlDazlRaidio]

Can i post it here?
Someone asked why she didn't make an account herself and if she did't want to make the posts.
First of all she is not so familiar with PC,technology etc. She can't speak or understand English so well.
And she hadn't much time lately.
And second i wanted to see if first if the payment was right before all that.
That's why i posted the image to see if there is a case or it is all good.

 

[ESCJAMIE]

Can i post it here?
Someone asked why she didn't make an account herself and if she did't want to make the posts.
First of all she is not so familiar with PC,technology etc. She can't speak or understand English so well.
And she hadn't much time lately.
And second i wanted to see if first if the payment was right before all that.
That's why i posted the image to see if there is a case or it is all good.

Along as you have her permission to share the screenshot and its shows no personal data then go ahead your okay

 

[RazlDazlRaidio]

Genie Jackpots Megaways - Κατάθεση
Αρ. συναλλαγής: 18471099175
30/01/2021 13:20 36,00 € 412,35 €

The round is the 18471099175.

 

[colinsunderland]

This threads a right car crash, and has to be off putting for anyone looking in thinking about joining.
He asked a question and showed a reconstructed screenshot sent by the casino. That much was obvious from his opening post. Since then he's getting so much shit it's unreal.
Why on earth would someone make something like this up for. It's not like he can scam a casino with a photoshopped win (even if they hadn't sent him the screenshot), as it would be checked by Blueprint before they paid anything extra out.

Too many people jumping down new members throats at the moment on here for asking questions. Chill out, if they are doing something dodgy it always comes out within a couple of pages anyway.

 

[paul7388]

Thinking about it and without doing the Maths the screenshot could be correct and paid the right amount.

That may be the way it shows up in the report when you check back wins.

And if so people are looking at all the wilds and saying huge. Remember it is the Genie wilds feature. Everyone of those reals could be just 1 wild unless Genie landed on them multiple times. So even of it landed on 3 reels twice it would still only pay 8x every symbol on first reel.

No way to ever work it out without seeing actual screenshot of what the multipliers were.

 

[dunover]

A reconstructed win from the developer doesn't necessarily show the EXACT reels the player had, but an equivalent win of the same amount consisting of the same amount of wilds. They tend to use the simplest possible representation and remove irrelevant non-paying symbols. We used to see this with the MG Viper client, when you accessed your stored history for example and the Wild symbols were rearranged or different. This image looks like a cut-down of the random Wild Reels feature and the single Wilds displayed represent the multipliers on those 5 reels.
In this case, the screenie is clearly a reconstruct as you wouldn't get a display like that in the real game. There is a post just under the OP where somebody @Reelsoffun righty demonstrates the win shown as 4@ 288x 4 single symbols which would be over 1100 Euros for 80c.

So IF the casino has recorded the win in their image as the correct one for that numbered spin at 80c, which the play log shows 36 Euros win for, then something is clearly wrong.

Messing around with the figures, the OP seems to have exactly 1/32nd (36e) of what the correct pay at 80c would be for that configuration.

So IF the casino has confirmed that the image (non-paying symbols removed) was indeed 4 symbols reel 1 and 288@ Wilds on reels 2-6, AND has attributed that image/win to the EXACT LOGGED AND NUMBERED 80c spin the player is mentioning, then somehow the pay falls far short of what should have been.

If so, that's extremely rare.

 

[hhhelllo]

@colinsunderland
Thanks exactly what I thought

 

[Halvor]

View attachment 152927

That’s how they display from said feature.

Not saying OP is talking bollox I’m just saying that screenshot from casino is horse shit.

I've yet to see a single supplier back office that display an exact replicate of the front end.

So no just because it looks different does not necessarily make it bullshit, in all likelihood the casino sent the player a screen shot of the back office.

Surely there's multiple screen shots on this forum showing how netent display it in their back office for example.

 

[paul7388]

A reconstructed win from the developer doesn't necessarily show the EXACT reels the player had, but an equivalent win of the same amount consisting of the same amount of wilds. They tend to use the simplest possible representation and remove irrelevant non-paying symbols. We used to see this with the MG Viper client, when you accessed your stored history for example and the Wild symbols were rearranged or different. This image looks like a cut-down of the random Wild Reels feature and the single Wilds displayed represent the multipliers on those 5 reels.
In this case, the screenie is clearly a reconstruct as you wouldn't get a display like that in the real game. There is a post just under the OP where somebody @Reelsoffun righty demonstrates the win shown as 4@ 288x 4 single symbols which would be over 1100 Euros for 80c.

So IF the casino has recorded the win in their image as the correct one for that numbered spin at 80c, which the play log shows 36 Euros win for, then something is clearly wrong.

Messing around with the figures, the OP seems to have exactly 1/32nd (36e) of what the correct pay at 80c would be for that configuration.

So IF the casino has confirmed that the image (non-paying symbols removed) was indeed 4 symbols reel 1 and 288@ Wilds on reels 2-6, AND has attributed that image/win to the EXACT LOGGED AND NUMBERED 80c spin the player is mentioning, then somehow the pay falls far short of what should have been.

If so, that's extremely rare.

Like I posted earlier the screenshot shows wilds to fill reels as it is a megaways slot. So if wild multiplier for reel was only 1x it still has to show more than 1 wild on reel as in megaways it has minimum 2 symbols per reel.

Think the screenshot just shows wilds to fill spaces same way as in immortal romance a wild desire does not show full wild it shows 3 wilds in available spaces. And in a megaways spin the reels could have varying amount of symbols so it is showing 5 wilds on 1 reel as in the normal spin it would probably have landed 5 symbols on that reel.But does not show what actual multiplier for reel is.

I never tried to work out what it should pay but if you are correct that it pays 1/32 of what it should then think screenshot is correct.

288÷32 = exactly 9 so from the 5 reels 2 would have had genie landing 3 times others just once like the slot does so a 9x multiplier of all symbols on first reel.

 

[RazlDazlRaidio]

So if the genie landed one time on reel 2, three times on reel 3,three times on reel 4, one time on reel 5, one time on reel 6.
That makes the multiplier 1x3x3x1x1= 9?
And has one 9,one hat, one K, one A on the first reel it would pay:
for the hat: 9x Stake x Hat = 9 x 0.8 x 2.5 = 18
for the Nine: 9x Stake x Nine = 9 x 0.8 x 0.5 = 3,6
for the King: 9x Stake x King = 9 x 0.8 x 1 = 7,2
for the Ace: 9x Stake x Ace = 9 x 0.8 x 1 = 7,2
18+3,6+7,2+7,2=36 ?

 

[paul7388]

So if the genie landed one time on reel 2, three times on reel 3,three times on reel 4, one time on reel 5, one time on reel 6.
That makes the multiplier 1x3x3x1x1= 9?
And has one 9,one hat, one K, one A on the first reel it would pay:
for the hat: 9x Stake x Hat = 9 x 0.8 x 2.5 = 18
for the Nine: 9x Stake x Nine = 9 x 0.8 x 0.5 = 3,6
for the King: 9x Stake x King = 9 x 0.8 x 1 = 7,2
for the Ace: 9x Stake x Ace = 9 x 0.8 x 1 = 7,2
18+3,6+7,2+7,2=36 ?

Yes sounds about right

 

[RazlDazlRaidio]

I don't remember what exactly happened and how many multipliers were in the specific round.
But there isn't a way to send the "real" picture or a screenshot of exactly what happened?or a replay?

 

[PMKFRUITPRO]

Yeah maybe the genie wild overlay at the casino end just shows wilds on all reels regardless of the multiplier that the end user sees.

If they were mostly x1 wilds with just a couple of x2/3’s then win is probably accurate.

Obv from original screenshot posted we are adding up multiplying wilds/ways.

 

[PMKFRUITPRO]

I remember when I first played DHV and I got 3 wilds in view. Obv I thought that’s gotta be big only to be bitterly disappointed !!

A theme which carried on for the next 3 years!!

 

[paul7388]

I don't remember what exactly happened and how many multipliers were in the specific round.
But there isn't a way to send the "real" picture or a screenshot of exactly what happened?or a replay?

Yeah everyone is just guessing as without full screenshot no-one can say for sure what happened.

But like I had said if it worked the way I think it did then unfortunately the amount would be correct.

Don't think you will be able to get a replay tho no harm in asking casino.

Like a few mentioned. Just ignore the few that made a big deal out of your post and tried to make you out a liar. Unfortunate but seems to happen a lot with first time posters nowadays. Gone are the friendly days nowadays it is judge before having any facts. Good luck anyway.

 

[Guntis]

So if the genie landed one time on reel 2, three times on reel 3,three times on reel 4, one time on reel 5, one time on reel 6.
That makes the multiplier 1x3x3x1x1= 9?
And has one 9,one hat, one K, one A on the first reel it would pay:
for the hat: 9x Stake x Hat = 9 x 0.8 x 2.5 = 18
for the Nine: 9x Stake x Nine = 9 x 0.8 x 0.5 = 3,6
for the King: 9x Stake x King = 9 x 0.8 x 1 = 7,2
for the Ace: 9x Stake x Ace = 9 x 0.8 x 1 = 7,2
18+3,6+7,2+7,2=36 ?

Try to

You do not have permission to view link Log in or register now.

directly and see what they say.

And add a link to this thread well.

 

[nutnut]

Thanks for the extra info. So your actually a third party (a friend) May I ask why she did not want to make these posts herself?

I would recommend telling your friend to make an account on this forum so that she can start a PAB with @maxd - I am sorry I hope this can be helpful to you and your friend. Good Luck!

Reading your posts hurts my brain. Are you on something?

Leave the guy alone.

 

[PMKFRUITPRO]

Wasn’t there something similar a while back on paddy power where somebody thought the wilds had gone off on spinal tap? But they indeed turned out to be single wild overlays??

Altho I think PP paid them out in the end!!!

Doh!!

 

[RazlDazlRaidio]

So what you advise the next step should be?
Contact blueprint gaming directly, something else or should leave it?

 

[Lemon]

This threads a right car crash, and has to be off putting for anyone looking in thinking about joining.
He asked a question and showed a reconstructed screenshot sent by the casino. That much was obvious from his opening post. Since then he's getting so much shit it's unreal.
Why on earth would someone make something like this up for. It's not like he can scam a casino with a photoshopped win (even if they hadn't sent him the screenshot), as it would be checked by Blueprint before they paid anything extra out.

Too many people jumping down new members throats at the moment on here for asking questions. Chill out, if they are doing something dodgy it always comes out within a couple of pages anyway.

I was going to say something like this last night but I feared being rounded upon or accused of bullying or being transphobic or some other shite.

It's a perfectly reasonable point that the OP has made and it's down to the way the game history is being reported that has lead to the query of that win amount. The original spin most likely had that number of ways on each reel before any reel modifiers, and then single wilds were overlaid on the last 5 reels and the history interface doesn't have the capacity to show them properly, so it just blams wilds in each position, leading to the current confusion. A lot of seasoned players would get confused by this, never mind brand new ones. A win like that always looks more valuable than it really is because of player expectations, so the very least BP can do is show the win properly in game history.

 

[thr0b]

I was going to say something like this last night but I feared being rounded upon or accused of bullying or being transphobic or some other shite.

It's a perfectly reasonable point that the OP has made and it's down to the way the game history is being reported that has lead to the query of that win amount. The original spin most likely had that number of ways on each reel before any reel modifiers, and then single wilds were overlaid on the last 5 reels and the history interface doesn't have the capacity to show them properly, so it just blams wilds in each position, leading to the current confusion. A lot of seasoned players would get confused by this, never mind brand new ones. A win like that always looks more valuable than it really is because of player expectations, so the very least BP can do is show the win properly in game history.

Everything the OP has said makes perfect sense to me. He explained the circumstances of the screenshot in the first post he made, and is consistent with his replies.

Genie Jackpots Megaways IS a buggy and glitchy game; I've had rounds payout the wrong amount before, but didn't see the worth in chasing it up - I was playing with the last few pence of bonus money, and was never going to beat the wagering.

I'd be asking the casino to escalate to the developer - or even email the developer yourself to ask them what they think it should have paid.

To be clear - I don't think the OP is lying. And I don't think the casino is lying; they supplied the screenshot, and Blueprint provided the win amount. Blueprint have given the wrong payout amount, but the casino hasn't looked into that. They've checked their logs, seen Blueprint gave a win of x amount, and confirmed that.

 

[salmonhell11]

Not only is slots a scam in general now u wont be able to trust slot payouts anymore to?
Damn i got 4 wild reels on a megaways slot nah fck provider then told me it suppose to be 1x wild per reel .. Lmaooo

 

[Lemon]

So what you advise the next step should be?
Contact blueprint gaming directly, something else or should leave it?

I would work on the belief that you were in fact paid correctly and Blueprint's game history reporting isn't flexible enough to show complex game rounds properly, leading to the confusion you've experienced. It's likely that BP get inundated with queries just like yours all the time, and one would hope that they are working on a solution. But maybe if you were to raise it with the online casino as @danofthewibble says, they'll forward it to BP and it might lead to a fix being expedited, so other players won't have to endure the negative experience that you and your friend have.

All the best, and welcome to the site

 

[dunover]

So if the genie landed one time on reel 2, three times on reel 3,three times on reel 4, one time on reel 5, one time on reel 6.
That makes the multiplier 1x3x3x1x1= 9?
And has one 9,one hat, one K, one A on the first reel it would pay:
for the hat: 9x Stake x Hat = 9 x 0.8 x 2.5 = 18
for the Nine: 9x Stake x Nine = 9 x 0.8 x 0.5 = 3,6
for the King: 9x Stake x King = 9 x 0.8 x 1 = 7,2
for the Ace: 9x Stake x Ace = 9 x 0.8 x 1 = 7,2
18+3,6+7,2+7,2=36 ?

If that adds up to 36 euros then you and @paul7388 are quite right, he with his suggestion of 2 reels at 3x Wilds and your working the wins out with the 4 reel 1 symbols to exactly 36e. And me, who suggested the back end depiction messes with the symbols, although not in the way I thought (I said omitting the non-paying tiles) but instead, as stated above, replacing the non-paying symbols with wilds.

So I think that's mystery solved now. You got the right win, the maths all figures, but for some reason the back end cannot identify the non-paying tiles on the reels 2-6 where a wild was present so rather bizarrely puts wilds in their place instead.

 

[DreamRJ]

I have already apologised to @RazlDazlRaidio - I again am sorry for saying what I said before we got more information.

All I was merely doing was showing some sceptics to the original post. When more information came to light and as others replied it become clear I was a bit over the top so again I apologise for that.

I can not take back what I posted, I wished I could. But it is too late now. From now on though if I see threads similar to this in the future I will stay clear from even replying.

I did say a few posts after we got more information that @RazlDazlRaidio - needs to get his friend to make an account to start a PAB. Or as others have now said. Contact Blueprint Gaming Directly giving them all the evidence and game round ID and screenshots etc and await a response.

I wish you both good luck though and again I am sorry.

 

[X-Raided]

I have already apologised to @RazlDazlRaidio - I again am sorry for saying what I said before we got more information.

All I was merely doing was showing some sceptics to the original post. When more information came to light and as others replied it become clear I was a bit over the top so again I apologise for that.

I can not take back what I posted, I wished I could. But it is too late now. From now on though if I see threads similar to this in the future I will stay clear from even replying.

I did say a few posts after we got more information that @RazlDazlRaidio - needs to get his friend to make an account to start a PAB. Or as others have now said. Contact Blueprint Gaming Directly giving them all the evidence and game round ID and screenshots etc and await a response.

I wish you both good luck though and again I am sorry.

@DreamRJ

I've seen a fair share of your posts over the years (on CM & 3Dice) and the pattern you always exhibit is starting a fire, running away from the fire, coming back and apologizing for setting the fire... The cycle just keeps repeating over and over.

 

[DreamRJ]

@DreamRJ

I've seen a fair share of your posts over the years (on CM & 3Dice) and the pattern you always exhibit is starting a fire, running away from the fire, coming back and apologizing for setting the fire... The cycle just keeps repeating over and over.

Hence why I posted and said this will no longer happen

 

[harrymorgan9912]

How much do you think you won

 

[Gaz237]

Hence why I posted and said this will no longer happen

You had to apologise on another thread about a week or so ago.

As NAJ said, you just repeat the cycle over and over.

Sadly it's got to the stage where members are admitting they are not calling you out for it, through fear of being accused of bullying or being transphobic, as thats the way you work, if anyone dares to question you play the poor me card and go running to Bryan.

The way you and your side kick Jamie ripped into the OP with no evidence was disgraceful.

People really are getting sick of it.

 

[09237653]

I had a similar looking win on this game and I thought to myself wow thats gotta be huge, it was 110x bet, the pays on this slot are deceiving.

edit: found a screenshot, actually was nowhere near as impressive as yours (low multipliers)

 

[paul7388]

You had to apologise on another thread about a week or so ago.

As NAJ said, you just repeat the cycle over and over.

Sadly it's got to the stage where members are admitting they are not calling you out for it, through fear of being accused of bullying or being transphobic, as thats the way you work, if anyone dares to question you play the poor me card and go running to Bryan.

The way you and your side kick Jamie ripped into the OP with no evidence was disgraceful.

People really are getting sick of it.

Yeah it is amazing the ones that always say they are bullied seem perfectly capable of bullying others.

But to be fair to Dream he does not really use the Homophobic card any longer. It is the other one that anytime people disagree with them that uses that.

 

[Flyingslotsman]

I play genie a bit and can confirm that bonus is notoriously bad paying, you think yes a monster but it must be the worst megaways for that particular bonus, I forgot the guys name that plays it a lot, but he'd be able to confirm as well.

It's still a fun game, doesn't pay big a lot, but on occasion it can put out monsters. Good luck to your friend, don't let the attacks of "you're lying" put you off this forum, it really is good and informative.

 

[Jono777]

WOW 5 pages of utter........

"Bed time Jon!"

 

[X-Raided]

I play genie a bit and can confirm that bonus is notoriously bad paying, you think yes a monster but it must be the worst megaways for that particular bonus, I forgot the guys name that plays it a lot, but he'd be able to confirm as well.

It's still a fun game, doesn't pay big a lot, but on occasion it can put out monsters. Good luck to your friend, don't let the attacks of "you're lying" put you off this forum, it really is good and informative.

That guy's name that you're thinking of is most likely @KasinoKing

 

[harrymorgan9912]

How much do you think it should pay

 

[Mr_Slot5]

This thread could give an aspirin a headache

 

[pinnit2014]

WOW 5 pages of utter........

"Bed time Jon!"

Literary artistry?

I agree.

 

[RazlDazlRaidio]

Thanks guys for all the help and information you gave.
The image surely is reconstructed (and i dont know whose blame it is) somehow and confused me but i think the payment is right.
Thanks again.
It is what it is i guess.