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Misleading Promotion

Discussion in 'Online Casinos' started by Nifty29, Feb 13, 2010.

    Feb 13, 2010
  1. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Hi Gang

    I received this promo from Intercasino today, and I have to day Im not impressed at all. It really grates my gears when a casino emails you an offer that is made to sound like one thing and turns out to be another.

    You be the judge:

    Ok cool....about time Inter sent out a freebie to loyal players on a special occasion.....thought I might get a tenner or something.

    But wait - there's more - when I go to my casino inbox I read:

    I reckon anyone who read that email would surmise it was a cash bonus as stated - not a match bonus as it turned out to be. It was NOT cash - it was a straight bonus.

    If you saw an email titled "We have a cash bonus for you!" from a good casino and it directs you to a url to claim it, what would you think??

    Sorry, but one of my pet hates is deliberate vagueness in advertising to suck you in to logging in to the casino. Grrrr!
     
    1 person likes this.
  2. Feb 13, 2010
  3. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    Intercasino

    I got the same mail...thought it was clear it would entitle you to a match bonus.

    Didn't go try it, thought I'd probably get `10 percent or something!

    I have never made the WR on a bonus with them, and they remain active in your account for 3 months, so you are struggling to meet WR on money long gone if you make a deposit before then.
     
  4. Feb 13, 2010
  5. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I think it can be interpreted both ways ie a ND bonus or a deposit match bonus. They should have inserted step 5 ie go to the cashier and make a deposit.
     
  6. Feb 13, 2010
  7. Peter-Jan

    Peter-Jan Dormant account

    Occupation:
    Customer Development, PlayersBay.com
    Location:
    Europe
    The funy thing is they have the expression "how much of a match you are" twice in their promo text, only adds to the vagueness :)

    Maybe Inter uses the term 'no deposit bonus' for what you call 'cash bonus', but if so every bonus is 'cash' (because what is a non-cash bonus?) and they should've known that wording could give some players the wrong first impression of their promo.
     

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