Looking for someones help and expertise

[kombucha]

Hi,

I'm looking for someone to help me concerning a big amount i have won ( 37k - jackpot ) but only got paid a 5k cap. I don't feel like to PAB yet because we're still on speaking terms and don't feel like mentioning the casino's name . i think i'm in my rights here. ( as how far your rights go at the casino world obv, lol.. ) Ofcourse they feel the same. Well i don't want to go in further details ( pm me ) but if you think you can really help and it pays of i'm obv willing to give you a percentage..

let me know



p.s. this site is or was on roque list but made some good steps forward the last few years, never had probs with them before i'm even a vip :/ also i never had friends complaining about a withdraw.. ( although that prob wasn't 37 k hehe )

sorry for the poor english :/
- bucha

 

[refre]

Hi there

Why is it they only paid you $5K of your winnings?
Did you take some kind of max cashout bonus?
If so, I guess they are only following their rules.

Or was this a system wide progressive JP?
Then all of your winnings should be paid in one lump sum.

Anyways, you may want to file a complaint or PAB here at Casinomeister.
Start here: https://www.casinomeister.com/player-arbitration-pab/
Remember to read (all) the rules! At least twice

If you decide to go the PAB route, you should stop posting on this matter alltogether.

Edit: Before filing a PAB, you should discuss your case with the casino rep here at CM, if there is one.
List of reps: https://www.casinomeister.com/forums/members/?key=staff_members

Good luck!!


Freddy

 

[kombucha]

hey freddie,

thx for the reply

at this particular casino you always get some bonus ... i once asked if they could not give me one and they said no.

in the terms stated it says max 5k withdraw when using a dp bonus but exceptions are made for special cases like vip - that example was made by support btw...

it was the multi level marvel bonus, super hero..

i know the same jp runs on diff casinos so i also asked where the rest goes when taken of my acount.the manager told me she did not know it s a playtech thing she said?:s

 

[vinylweatherman]

hey freddie,

thx for the reply

at this particular casino you always get some bonus ... i once asked if they could not give me one and they said no.
in the terms stated it says max 5k withdraw when using a dp bonus but exceptions are made for special cases like vip - that example was made by support btw...

it was the multi level marvel bonus, super hero..

i know the same jp runs on diff casinos so i also asked where the rest goes when taken of my acount.the manager told me she did not know it s a playtech thing she said?:s

It seems to be a term that there is a 5K max cashout, so there is no way to receive the rest within the terms.

It also seems rogue that you are FORCED to take these bonuses, even though it means NEVER being able to keep much of a big jackpot.

THIS is where things start to look shady. The Joyland casino case was where Playtech forwarded the full $4million to the casino, but the casino told the player she could ONLY have it paid at the max weekly amount for "normal" withdrawals. This would have taken over 30 YEARS to be paid, so the player was more or less bullied into accepting half straight away as a settlement. The remaining $2million was NEVER returned to Playtech and the network pool, it was pocketed by the CASINO. When William Hill took over, there was no sign of this extra $2million - it had simply vanished!

It seems THIS casino has constructed a set of rules intended to cream off most of EVERY large jackpot won by it's players by limiting cash-ins to $5K. No doubt, where these are Network pools paid over in full by Playtech to the operator, the surplus above 5K is pure profit, kept by the casino.

the manager told me she did not know it s a playtech thing she said

Sure you don't

As per Joyland case, once Playtech hand over the pool, it is down to the operator. Playtech do not concern themselves with how the operator hands it on to the player. Joyland skimmed off $2million, and Playtech did nothing - even when they were told. Playtech certainly do NOT enforce the principle that the money should go to the player IN FULL.

The easiest way to verify this is to load the slot occasionally, and check for the surplus above $5K being placed back into the pool. It'll be a long wait

PAB probably won't help, since this is all in the terms and conditions. Confirm the situation with Max, and if he agrees that a PAB cannot go ahead, name & shame the casino group involved with this sharp practice so that the rest of us can be warned, and check the facts independently (such as can you refuse a bonus or not).

 

[kombucha]

think it'smaybe best to close this and we can continue this conv private?

 

[kombucha]

terms say max withdraw not max cashout

 

[refre]

I think I have found the casino in question.
Basically they issue a small bonus on every deposit, ask you to wager it a ridiculous amount of times, then limit any winnings to 5000.
As far as I can see they offer all the Playtech progressives.
They say it's a "Playtech thing".. IT'S NOT!!

The JP doesn't care where the money came from. A small percentage of each bet goes into the pool no matter what. This is probably why many casinos limit progressive play on bonuses, as they will have to pay even if the player busts out. Theres no reason for money to be paid back into the pool, as the "lottery ticket" was paid for. If the player doesn't get, I wonder who does...


Freddy

 

[kombucha]

just changed my email and such.. i just realized that we're talking bout alot of cheese.. hehe

btw I think you do have the right one in mind freddy

..yeah i first asked chat support and i asked the girl: what happends with the money that got voided, does it go back in to the JP? and she ofcourse told me "yes i think thats the case" hehe :/

the casino rep said that playtech handles the linked jackpots. i find this all very dodgy ass well obv..

so should i PAB? do i stand a change?

p.s.. i got a pm message that suddenly dissapeared?

 

[refre]

If the casino returns the money to the JP pool, they are doing it out of the kindness of their hearts... as you, the player, already paid for the bet!

Of course Playtech handles linked jackpots. I'd just hope they handle it better. They should make sure, in every case, that the player receives every last penny of their winnings. The casinos (cept for the few here at CM), clearly can't be trusted with this.

I suggest you submit a PAB. It may be recjected, but I'd say it's your best chance at this point!

Edit: PMs should be listed here: Link Outdated / Removed


Freddy

just changed my email and such.. i just realized that we're talking bout alot of cheese.. hehe

btw I think you do have the right one in mind freddy

..yeah i first asked chat support and i asked the girl: what happends with the money that got voided, does it go back in to the JP? and she ofcourse told me "yes i think thats the case" hehe :/

the casino rep said that playtech handles the linked jackpots. i find this all very dodgy ass well obv..

so should i PAB? do i stand a change?

p.s.. i got a pm message that suddenly dissapeared?

 

[kombucha]

Fr.

You're right about PT, although i do think they must be watching their acounts... i mean money getting voided and dissapears into thin air..? that sounds like a big millionaires fraud scheme. I would not like to be the company who provides that option if you know what i mean...

well PAB it is then..
i'll let you know

thx

 

[vinylweatherman]

just changed my email and such.. i just realized that we're talking bout alot of cheese.. hehe

btw I think you do have the right one in mind freddy

..yeah i first asked chat support and i asked the girl: what happends with the money that got voided, does it go back in to the JP? and she ofcourse told me "yes i think thats the case" hehe :/

the casino rep said that playtech handles the linked jackpots. i find this all very dodgy ass well obv..

so should i PAB? do i stand a change?
p.s.. i got a pm message that suddenly dissapeared?

I doubt it. This is a rogue TERM, rather than a rogue "act". They have DESIGNED this into the system, and this has become even CLEARER now.

Basically they issue a small bonus on every deposit, ask you to wager it a ridiculous amount of times, then limit any winnings to 5000.

EVERY time a player who wins a network progressive is restricted by this rule the casino profits by keeping the surplus above $5000 handed to them by Playtech. This means the casino is STEALING from other players elsewhere in the Playtech network who have contributed to the pool in the belief that it all goes to a player. This is considered quite SERIOUS roguery among players, and other casinos that appeared to have pocketed money from pooled progressives have had a VERY rough ride indeed!

This merits further investigation leading to concrete evidence of progressive pool monies being forefeit to the $5000 rule, and kept by this casino, rather than being returned to the pool.

This question arose with RTG and the random jackpots, and we have been assured by the reputable operators that when an RJ is won by a player using a max cashout bonus, any surplus that is not paid out to the player due to this rule goes back into the RJ pot.

Since this is all in the terms, the casino has kept within the published rules, so the best you could hope for is getting them rogued for stealing pooled money intended for players through misuse of the terms. Although the term stands, the unused pool money should be returned so that it can be won by other players. This is especially important for a NETWORK progressive, where the contributions are coming from unrelated Playtech casinos, who's players would not know that some casinos are pocketing the difference between the jackpot and a operator level max cashout rule.

It is rather telling that this is a DEPOSIT bonus, and a SMALL one too, yet saddles players with a $5000 max cashout that prohibits them from keeping the lion's share of ANY progressive jackpot. A further sign of roguery is that the casino INSISTS that players take these small bonuses so that they CAN apply this rule.

Such a casino doesn't deserve players, and should be avoided by any player who wants to keep a big win.

Ask Max whether there is any chance of a PAB to get this rogue term removed, but I doubt it - the whole thing seems designed by intent, rather than being an unintended consequence of bonus rules.

Without knowing the name of the casino, I cannot be more precisely scathing in my opinion of yet another Playtech casino "pulling a stunt" on the player community, other than to say that incidents like this, going unchallenged by Playtech themselves, have left me with a VERY low opinion of Playtech as a brand.

 

[Jasminebed]

There are several reputable and accredited Playtech casinos here, and they all pay network progressives in full.

It took me a long time to join any Playtech because of reports of such scams, and it would be good if the reputable companies brought pressure on Playtech to pay large progressives directly to players.

The Marvel Jackpot slots are some of the most fun on Playtech, and it really burns me to think this scam casino is keeping money from a pool I've contributed to.

 

[vinylweatherman]

There are several reputable and accredited Playtech casinos here, and they all pay network progressives in full.

It took me a long time to join any Playtech because of reports of such scams, and it would be good if the reputable companies brought pressure on Playtech to pay large progressives directly to players.

The Marvel Jackpot slots are some of the most fun on Playtech, and it really burns me to think this scam casino is keeping money from a pool I've contributed to.

EXACTLY!

The REPUTABLE ones WILL pay a progressive in full, just as Playtech have forwarded it to them. Unfortunately, it seems many Playtech operators have devised ways and means to skim money from these progressives in transit. the more usual method is to receive the money up front from Playtech, but pass it on to the player subject to the max weekly limits. This gives the casino the INTEREST on that money, when this belongs to the PLAYER that won it.
Joyland devised a deal where it kept half, and gave the other half to the player as a final settlement. This was a pretty good deal for them, and the player really didn't have much of a choice because it would have needed the casino to stay in business a further 15 years just to get the half she ended up with, and 30 years to get it all. In the event, Joyland lasted a further six MONTHS before being bought by William Hill, and in that 6 months, the other half of $2million simply disappeared from the books. Clearly, it was kept by the former owners, rather than forming part of the assets handed over in the sale.
Playtech sat by and did NOTHING about this, but it certainly KNEW this kind of thing was going on with SOME operators, even though not ALL of them.

Playtech took the view that it "only supplies the software", and that it's responsibility for network jackpots ends when the funds are passed to the operator. How that operator pays (or doesn't pay) the player is a matter for the operator, not Playtech.

 

[kombucha]

hey look! terms are changed , suddenly no 5k cap

 

[kombucha]

Alas... This is still going btw, i had some legal help and i have given them till friday ( this week ) to pay me otherwise i am making it public and i will take further steps.

obv i won't let it rest..

 

[3mptyseat]

Alas... This is still going btw, i had some legal help and i have given them till friday ( this week ) to pay me otherwise i am making it public and i will take further steps.

obv i won't let it rest..

You said they are rogued or were rogued? Either way, good luck with the ultimatum. My guess is that they are gonna keep the 'skimmed' amount and deal with whatever fallout it causes; but I hope thats not the case...

I just can't imagine how playtech and any other software provider in similar circumstances could remain 'eyes wide shut' and plain ignore the bad 'branding' this and other blunders cause... I also don't understand how they can be so smug and deny less-than-legal geographical areas from access to their service while permitting their licensees to steal from clients in areas that fall inside of regulated jurisdictions... One seems to be much worse than the other in my mind. So it goes...

 

[kombucha]

this has been settled.
this thread can be closed.

 

[cerdikola]

What happened?

 

[Temperance Fox]

I think it could be usefull for us to know the end of the story.Don't you?

 

[Nifty29]

I think it could be usefull for us to know the end of the story.Don't you?

I agree.

IMO it is rude to start a thread asking for member help and not even bother to explain the outcome.

 

[kombucha]

I agree.

IMO it is rude to start a thread asking for member help and not even bother to explain the outcome.

agreed upon i,m sorry. although i think it's more rude that some or a member lies to you, does not tell who really is and takes adventage of that.

i did not recieve the full amount, i made a deal. ( in this part. case it was the best i could get. )
i'm glad it's over thx for the posts ppl

.. i'm sorry but i just cannot tell you guys anymore details. if i was afraid they would still try to fuck ppl over i def posted more but i asure you guys they won't . ( lol vague i know )

now about this particular member let's just say i'll keep an eye on him. ( this also counts for this casino ) - which fool(s) is fooling who...

 

[takethemoney]

What the heck happened here? It almost seems like a member got involved (for a fee ) and the OP did not get full payment out of the deal??????

 

[Nifty29]

What the heck happened here? It almost seems like a member got involved (for a fee ) and the OP did not get full payment out of the deal??????

Wow.

kombucha could you please confirm if this member received any payment?

If they did, it should be reported to max immediately.

In any case, once you get your cash you should inform Bryan about the casino involved.

Network progressives should NEVER be subject to max cashouts - exclude them from play with a bonus, or allow it and PAY IN FULL. Simple.

The casino involved are nothing but crooks if they do not return the excess funds to the pool, and Playtech need to find a better way to control their network games.

 

[vinylweatherman]

Hi,

I'm looking for someone to help me concerning a big amount i have won ( 37k - jackpot ) but only got paid a 5k cap. I don't feel like to PAB yet because we're still on speaking terms and don't feel like mentioning the casino's name . i think i'm in my rights here. ( as how far your rights go at the casino world obv, lol.. ) Ofcourse they feel the same. Well i don't want to go in further details ( pm me ) but if you think you can really help and it pays of i'm obv willing to give you a percentage..

let me know



p.s. this site is or was on roque list but made some good steps forward the last few years, never had probs with them before i'm even a vip :/ also i never had friends complaining about a withdraw.. ( although that prob wasn't 37 k hehe )

sorry for the poor english :/
- bucha

It's not necessary to post, but please DO give Bryan or Max enough detail so that THEY can't be fooled by this casino if another member makes a complaint, or the casino tries to get out of the pit by only telling Bryan the positives, and covering up the negatives.

You should also tell Bryan your suspicions about this member, so that he can also keep an eye on them.

If the casino has convinced you that this is a "one off", they may be telling YOU what you want to hear in order for you to trust them again, but they may well be pulling similar stunts on other players, and getting away with it if they don't fight as hard as you do.

This also exposes the fact that Playtech CONTINUE to allow their licensees to steal from network pools, which is money that does NOT belong to the casino, but is made up of the contributions from other players in the expectation that one of their number will win the FULL amount.

This is the SAME scenario that hit Joyland casino where they bullied a Canadian player into accepting half of a CAD$4 Million jackpot by saying that otherwise they would only receive full payment over THIRTY YEARS! When William Hill took them over, there was no trace of the other half, and no evidence that it had been sent back to Playtech to put back into the pool. The obvious conclusion is that it was pocketed by the previous owners as a nice little windfall, and William Hill say it is not their responsibilty as new owners.

This is a Playtech issue, as they must know this is happening, yet they refuse to change the way they handle network payouts in order to stamp out this practice.

If operators can get away with screwing players for CAD$ 2Million, they are not going to worry about any consequences for screwing a player out of part of $37K.

The above is one reason I hold a low opinion of Playtech in general, and until they start looking after the players properly, I will continue to hold this low opinion.

 

[kombucha]

hi all,

i did gave bryan the info regarding the casino and sent him a pm regarding the forum member about a week ago...


in one of my emails i asked the manager what happends to the rest of the money i won because it would not be fair regarding to other players if it did not got put back in the money pot.. here's the answer


"1. No matter you won a jackpot, the bonus rules prevail over anything else and this is why the maximum possible withdrawal was approved ($ 5,000) and the rest of the winnings voided. " :/

this is an email from dec 20th

 

[kombucha]

Wow.

kombucha could you please confirm if this member received any payment?

If they did, it should be reported to max immediately.

In any case, once you get your cash you should inform Bryan about the casino involved.

Network progressives should NEVER be subject to max cashouts - exclude them from play with a bonus, or allow it and PAY IN FULL. Simple.

The casino involved are nothing but crooks if they do not return the excess funds to the pool, and Playtech need to find a better way to control their network games.

this member took 1k$ of a 5k$ withdraw i made... he wanted to swap the 5k for wu money because he needed mb money. i said no and i'd rather just sent him some mb myself then all the sudden he told me ok have it your way then he came up with the 1k... after that he started asking for more and when i declined he flippped... it was 300$ i asked him what's next. i think you got more then enough

 

[newjam]

Bizarre thread, o.p. gets screwed by casino, some implication of being ripped off by an unknown forum member and now claims 'case closed' .

 

[ergopro]

this member took 1k$ of a 5k$ withdraw i made.then he came up with the 1k... after that he started asking for more and when i declined he flippped... it was 300$ i asked him what's next. i think you got more then enough

This is insane.
I hope the member username is posted by Bryan some day to avoid similar situations.

 

[Rhyzz]

Mmm this is the kind of thing where experience in the industry pays dividends. I dare say I could have run rings around whatever Casino this is and their ludicrous terms of not paying a progressive win. Playtech's terms for operators are quite straight forward - players are to be paid in full and they will be reimbursed.

Sorry but I think you've done the wrong thing cutting a deal, the whole amount should have been paid, they do not have a leg to stand on.

 

[kombucha]

Mmm this is the kind of thing where experience in the industry pays dividends. I dare say I could have run rings around whatever Casino this is and their ludicrous terms of not paying a progressive win. Playtech's terms for operators are quite straight forward - players are to be paid in full and they will be reimbursed.

Sorry but I think you've done the wrong thing cutting a deal, the whole amount should have been paid, they do not have a leg to stand on.

i think i've done alot of things wrong , that's why i posted a thread yesterday with tips concerning withdrawing ( all that i sum up are mostly mistakes i made.. )

forum member is "topaff"


topaff: as you bragged about making 50 k a month and i don't think you'll be giving me anything back why not give something back:

You do not have permission to view link Log in or register now.

 

[Tengil]

Pretty sure which casino this is.
BTW shouldnt the 5k have been the max per month? Or were the terms different back in 2010 hence why you say they wouldnt to the same thing again.

 

[kombucha]

Pretty sure which casino this is.
BTW shouldnt the 5k have been the max per month? Or were the terms different back in 2010 hence why you say they wouldnt to the same thing again.

they changed the terms jan. 1st ...

 

[Nifty29]

OMFG.

Topaff - you are an absolute disgrace for charging a fee for 'helping' a fellow member.

No wonder you're always offering to HELP you probably make a FORTUNE out of it you SCUMBAG.

If anyone wants to know HOW rogue casinos stay in business, its because SCUM like Topaff promote them and come up with schemes to rip players off even FURTHER.

I'm assuming you haven't been banned because it's Easter, but we don't need wankers like you around here.

Karma is coming.....better have eyes in the back of your head.

 

[rainmaker]

OMFG.

Topaff - you are an absolute disgrace for charging a fee for 'helping' a fellow member.

No wonder you're always offering to HELP you probably make a FORTUNE out of it you SCUMBAG.

If anyone wants to know HOW rogue casinos stay in business, its because SCUM like Topaff promote them and come up with schemes to rip players off even FURTHER.

I'm assuming you haven't been banned because it's Easter, but we don't need wankers like you around here.

Karma is coming.....better have eyes in the back of your head.

Fully agree Nifty. In general, if members are using this forum to "earn money" for helping others, then they must be banned.

OMFG.

 

[kombucha]

this a part of an email from the casino regarding "sven" aka "topaff"

I would like to let you know that if you feel the need to and you still have open issues with Sven, do it, we cannot stop you and we wouldn't even want to stop you. Since I really do not know Sven and since I do not know what kind of information you provided him with, I could hardly suggest anything. But I would like to let you know that after talking to the colleague from affiliate department, we were never even directly in contact with him, but only indirectly with bankrollmob.com as our outside advertising partners that were advertising us in the past. Since you joined us via the link on their page, Sven obviously contacted you in his/their own initiative"

i think he worked or works for brmob

 

[rainmaker]

this a part of an email from the casino regarding "sven" aka "topaff"

I would like to let you know that if you feel the need to and you still have open issues with Sven, do it, we cannot stop you and we wouldn't even want to stop you. Since I really do not know Sven and since I do not know what kind of information you provided him with, I could hardly suggest anything. But I would like to let you know that after talking to the colleague from affiliate department, we were never even directly in contact with him, but only indirectly with bankrollmob.com as our outside advertising partners that were advertising us in the past. Since you joined us via the link on their page, Sven obviously contacted you in his/their own initiative"

i think he worked or works for brmob

This case is crazy. I hope Brian will take action here.

Thanks for informing us about this "member".

 

[takethemoney]

So my suspicions were correct.

Topaff helped you negotiate only $5000 of your winnings for a fee. Thanks for posting the truth, and you'd better be telling the truth because this is pretty damning information which will not be taken lightly. If it proves out that Topaff has done what is alleged in this thread, Bryan needs to boot his ass off the forum and make it crystal clear that such things won't be tolerated here. He and Max do a fantastic job of handling PABs for FREE!

If there are any other people who have had similar dealings with Topaff it would be beneficial to this community to let it be known.

 

[kombucha]

ok screw it here is the deal i made with the casino after i only recieved 5k in dec


"I am just so happy because I was able to reach somebody and get the information before next week, but seriously, sharing your winnings with me has nothing to do with this agreement.So, once again, please confirm that you agree to the below written:- you get $8,000.00 bonus credited as a token of good will for previously 'lost' winnings- the bonus is credited as a cashable bonus- the bonus can be wagered on regular slots only- the required wagering is 25x bonusPlus, another important thing I was just informed of. The management decided the maximum withdrawal you can make out of this bonus would be exceptionally limited to 32,000.00 (as 5,000.00/month), because of the specific circumstances. I found it fair enough, I hope you do to.So, shall in proceed with crediting your account? Please, confirm again if all good.Regards,""

i agreed upon because of the advice i was given. i managed to wager it and ended up with 8.6k... the 5k i cashed out which left me with 3.6k which i lost... which was dumb obv

 

[rainmaker]

So my suspicions were correct.

Topaff helped you negotiate only $5000 of your winnings for a fee. Thanks for posting the truth, and you'd better be telling the truth because this is pretty damning information which will not be taken lightly. If it proves out that Topaff has done what is alleged in this thread, Bryan needs to boot his ass off the forum and make it crystal clear that such things won't be tolerated here. He and Max do a fantastic job of handling PABs for FREE!

Agree, and if this is true, how many others in this forum has he been "helping"? One can only wonder.

 

[The Dude]

Well, it looks like Sven is going to be facing a serious spanking if what I am reading is true.

The casino asked me last week if this guy was working for me - said they had been in contact with him.

@ Sven - I hope you have deep pockets, because there is some serious shit coming your way.

 

[Dipity]

Just so I can be clear, you were offered (and accepted on advice given) an $8,000 free chip with 25x wagering requirement ($200,000) and a maximum cashout of $32,000?

Yet you still only got $5,000 out of it.

What would have happened had you not made playthrough? Dumb advice whoever gave you it.

What the hell are they doing giving you a free chip with wagering requirements anyway? Please name this Casino so that I know never to go near it, please.

 

[rainmaker]

Well, it looks like Sven is going to be facing a serious spanking if what I am reading is true.

The casino asked me last week if this guy was working for me - said they had been in contact with him.

@ Sven - I hope you have deep pockets, because there is some serious shit coming your way.

Looks like a certain person has been offering a special "PAB" service on this forum

I remember seeing this guy offering "help" in other threads (by referring to PM) so if this case is true, then I would not be surprised if there has been other cases in this forum where "Sven" has been earning some money on needy people.

Good to see that you will take action in this case Meister

 

[vinylweatherman]

ok screw it here is the deal i made with the casino after i only recieved 5k in dec


"I am just so happy because I was able to reach somebody and get the information before next week, but seriously, sharing your winnings with me has nothing to do with this agreement.So, once again, please confirm that you agree to the below written:- you get $8,000.00 bonus credited as a token of good will for previously 'lost' winnings- the bonus is credited as a cashable bonus- the bonus can be wagered on regular slots only- the required wagering is 25x bonusPlus, another important thing I was just informed of. The management decided the maximum withdrawal you can make out of this bonus would be exceptionally limited to 32,000.00 (as 5,000.00/month), because of the specific circumstances. I found it fair enough, I hope you do to.So, shall in proceed with crediting your account? Please, confirm again if all good.Regards,""

i agreed upon because of the advice i was given. i managed to wager it and ended up with 8.6k... the 5k i cashed out which left me with 3.6k which i lost... which was dumb obv

So, which casino is trousering funds from the progressive pools that belongs to other players, and should have been sent back to Playtech and placed back into the relevant pool?

We would like to know which casino to avoid.

 

[Tengil]

Its Class 1 Casino

 

[vinylweatherman]

Its Class 1 Casino

I wouldn't play there anyway - such a lame name

 

[The Viking]

ive played there gr8 support and prompt payouts but this just aint right

 

[The Dude]

I don't mind people helping each other out, but if they are claiming to work for me and collecting fees for this, then they are in a world of hurt.

Just for a public FYI - our PAB service is free and we have never asked for nor received a dime from any player we have assisted.

 

[vinylweatherman]

I don't mind people helping each other out, but if they are claiming to work for me and collecting fees for this, then they are in a world of hurt.

Just for a public FYI - our PAB service is free and we have never asked for nor received a dime from any player we have assisted.

I have noted from a review of posts that TopAff has often said "PM me & I will see what I can do" to members having a spot of bother. It would appear that discussions about fees took place via PM, and although PAB was not an option for some of these cases, it seems TopAff had some contacts that could make a difference. He even offered to talk with Virtual on behalf of a player, so maybe he promotes them hard enough that they are prepared to negotiate with him.

The suggestion here is that he went even further, and claimed (or lead the casinos to believe), that he was acting in an official capacity for CM, and this may have helped him achieve more than he would have alone.

Where he gave advice to members that was not the best advice, but the advice that made him the most money, he acted in a manner that is not expected of a CM member, and so he isn't one any longer I have noticed.

Maybe he has made even MORE overtures to players that were conducted entirely via PM, and managed to negotiate fees for cases where the PAB service IS available.

Affiliates shouldn't even be charging their OWN players in most cases, since they have already been paid by the casino for referring the player, and should not expect to get paid twice for one job. I also take a dim view of other companies that charge their customers extra for general customer service, and it appears this is a view shared by the UK regulator OFCOM.

It can only be right to charge a fee if all other possible "free" options have been tried, and failed. This would normally be the point at which a player considers the possibilties of taking legal action. Any fee should reflect the work done, not what can be wrung from the player.

 

[silcnlayc]

I don't mind people helping each other out, but if they are claiming to work for me and collecting fees for this, then they are in a world of hurt.

Just for a public FYI - our PAB service is free and we have never asked for nor received a dime from any player we have assisted.

Maybe posting this on the home page (and top of forum) would alert newbies?

.

 

[rainmaker]

I visited his profile and looked under "find all posts". I have not read these threads, but there is obviously a pattern where he wants to establish private contact (PM) with members who are in casino "trouble".

Some samples:



"PM me info I will help you out" (Rushmore)

"Send me your username I will contact right guy and try to speed up your payment." (Cool cat)

"Troops72, I sent you PM, I think I can help you in this matter." (Cool cat)

"You got my PM? " (Palace group)

"Send me PM with the details I will check if I can find some sort of way to talk to them.2 (Virtual casino)

"How much you won? Maybe I can help you. please PM me the details. " (Titan casino)

"Reguest cashout 1st.
Then if you havent got any money till wednesday we can make email to them together.
Send me your skype via PM " (Lock casino)