Life changing win at Winward Casino!

[spintee]

If I was in your shoes I would not be able to rest,

Yeah, make him feel a bit better.... lol

No immediate threat intended there

But no point beating around the bush in theses circumstances, I am still worried over my few hundred payout

 

[snotter999]

as a gambler i would be willing to bet that casino will ban your account and pay you nothing for bonus abuse!
betting too big Spirit of Bonus rule or some BS
They will find a way and this is not gonna end up good for OP i feel.

Best of luck but don't hold your breath!

 

[jshort]

Not sure what a "shill" is but I'm just your average degenerate gambler lol. Won a few times here and there and never take bonuses. Today I did (not sure why) and was betting HUGE. I got up like 9-10K and started betting 100-200 dollars PER spin. Not sure what got into me, but I hit big for 80K plus had a balance of 91000 kept playing and made the WR with a balance of like 82K.

I guess I will be the wet blanket here.

Based on this, my guess is that you would be better off getting $500 per week, since it will keep you from making insane bets in the upcoming weeks/months ! Whenever I got my balance up to 9-10K (13K is my record) and started betting big like you, I always lost it and would then mope around the house drinking and kicking myself. This didn't happen to you and to be fair, you did still have to meet the WR, but raising the bets like this after already getting super lucky is a bad psychological sign and the fact that you won 80K is just going to reinforce this risk-taking behaviour!

 

[Casinomeister]

Thanks everyone, I have a horrible feeling about this and truly hope someone can help me. This would go a long way in helping my family.

I asked support and they told me to keep playing and the 500 limit MAY be increased based on my play. I have no interest in playing the games they have any more. I just want my money.

That is such bullshit. It is predatory, and any casino with a bit of scruples would never tell that to a player. I should toss them into the rogue pit just for making that statement.

There should not be any problem whatsoever paying you in much larger sums. Most casinos covet big winners and want to pay them quickly so that they get some good PR and keep these people happy. Telling you to give them more action is downright ludicrous and unethical.

 

[dunover]

That is such bullshit. It is predatory, and any casino with a bit of scruples would never tell that to a player. I should toss them into the rogue pit just for making that statement.

There should not be any problem whatsoever paying you in much larger sums. Most casinos covet big winners and want to pay them quickly so that they get some good PR and keep these people happy. Telling you to give them more action is downright ludicrous and unethical.

Yeah, that's what I said to him in my reply to that. It's plain unethical encouragement to play it back. I have the nasty feeling that should he fail to do so the stalling will start then summary and arbitrary account locking will occur. I hope we're all wrong for his sake.

 

[grnmountainman]

Yeah, that's what I said to him in my reply to that. It's plain unethical encouragement to play it back. I have the nasty feeling that should he fail to do so the stalling will start then summary and arbitrary account locking will occur. I hope we're all wrong for his sake.

Me too! I have a bad feeling about all of this.......I never bet more then maybe 5 dollars a spin and today I did as I was trying meet the insane WR.

Praying big tonight...

 

[Deeplay]

Not sure what a "shill" is but I'm just your average degenerate gambler lol. Won a few times here and there and never take bonuses. Today I did (not sure why) and was betting HUGE. I got up like 9-10K and started betting 100-200 dollars PER spin. Not sure what got into me, but I hit big for 80K plus had a balance of 91000 kept playing and made the WR with a balance of like 82K.

Yep its called gambling and any casino who cant pay out on such amounts should either have a much lower bet per spin or not be in the business at all. I really hope you get whats owed but the problem is you have no backing from any legal body e.g the UKGC etc so are at the mercy of this clip joint. Maybe ask for a settlement (makes me angry even to type those words as the casino should pay every damn cent won!!! )

but take what you can and if they dont cough up make there life hell online. Word gets around for sure and 82k is no small amount. I hope the casino do the right thing here.

What I can get my head around though is that such a big win is a PR dream for any forward thinking casino ! They should be shouting this from the rooftops and get the rewards of other players wanting to repeat the success.
but they take the short term view. I really hope the USA gets to grips with the gambling issue so that such foul clip joints as this are crushed under foot. I hope I have to eat my words on your behalf and the casino come good and pay whats owed.... and eat them I would! But .... not holding breath here ...

 

[grnmountainman]

Yep its called gambling and any casino who cant pay out on such amounts should either have a much lower bet per spin or not be in the business at all. I really hope you get whats owed but the problem is you have no backing from any legal body e.g the UKGC etc so are at the mercy of this clip joint. Maybe ask for a settlement (makes me angry even to type those words as the casino should pay every damn cent won!!! )

but take what you can and if they dont cough up make there life hell online. Word gets around for sure and 82k is no small amount. I hope the casino do the right thing here.

What I can get my head around though is that such a big win is a PR dream for any forward thinking casino ! They should be shouting this from the rooftops and get the rewards of other players wanting to repeat the success.
but they take the short term view. I really hope the USA gets to grips with the gambling issue so that such foul clip joints as this are crushed under foot. I hope I have to eat my words on your behalf and the casino come good and pay whats owed.... and eat them I would! But .... not holding breath here ...

Very well said, I would think Winward would like to have some POSITIVE pr. If they do the right thing and pay me my winnings (as they should) I would make a point to praise them online and to any and all online gamblers that I know. They would make much more off of this if they did the right thing. Again, time will tell.

 

[shewoff]

: Life changing win at Winward Casino!

grnmountainman A question here please? How many times have you been into the site and deposited? The fact that you did not submit your doc,s right off the bat is a bit concerning to me. I mean it is much easier and makes the withdrawal process much faster if you have already submitted and have had them accepted.Failure to submit until a win is a newbie problem? So hence my question I,am not casting any thing bad on you , But it may help us to see a bit more clearly. Your deposit,s are kinda large at the start of this win, and you said that you actually had a larger amount in place before you requested I think it was $91,000.00 or was that a typo? At any rate i feel you would be a great PR help to a casino that need,s all the help they can get.... Peace Out! Out Of The Mist! shewoff​

 

[grnmountainman]

grnmountainman A question here please? How many times have you been into the site and deposited? The fact that you did not submit your doc,s right off the bat is a bit concerning to me. I mean it is much easier and makes the withdrawal process much faster if you have already submitted and have had them accepted.Failure to submit until a win is a newbie problem? So hence my question I,am not casting any thing bad on you , But it may help us to see a bit more clearly. Your deposit,s are kinda large at the start of this win, and you said that you actually had a larger amount in place before you requested I think it was $91,000.00 or was that a typo? At any rate i feel you would be a great PR help to a casino that need,s all the help they can get.... Peace Out! Out Of The Mist! shewoff​

I joined Winward back in October of 2010, for some reason I never deposited. In 2010 it was probably one of the first online casinos that I had joined. My guess would be that I tried to deposit, it didn't go through and I didn't try again...or found another online casino that took my deposit. Anyway, I deposited on Monday for the first time as I had seen an email in my spam from Winward and thought I would give it a shot. Deposited a few times without any luck at all. This AM I deposited again with a deposit bonus and the rest is history. I never submitted my documents until today as I never came close to cashing out. I bounced back and fourth from 90K =- down to 70K and finally found the cashout button at 82K I believe.

 

[psychogene]

Congrats on your huge 85k win it is indeed a huge amount that is definitely worth fighting for however long it takes.

The $500 a week max withdrawal is really quite pathetic but in this instance if they haven't paid you anything yet I would take what I can get for now and try and negotiate a higher amount per week in the future - keep harassing them because if your win is legitimate and you played by their rules you deserve it all. I really doubt this casino is willing to pay you $500 a week for 170 weeks (3 years 14 weeks) - they may do it for awhile but say they stopped paying you after 6 months what are your options to get the rest of your win then?

Keep all correspondence with them stored - record everything! Good luck others here have already given great advice and I'm sure there are more casino savvy people on this forum that can help you sort this out.

Hello all, long time lurker here.

So to make a long story short I deposited 350 dollars at winward casino. Took a 500% deposit bonus and won $85000 dollars!

I am sending in documents as we speak. This deposit bonus had no withdrawl limits. It had 30X playthrough which I cleared. I sent chat a message and they said the most I can withdraw is 500 dollars per week.

Someone please help me!

 

[maxd]

Praying for a good outcome!

I expect that by "a good outcome" you mean a faster rate of payments. Unfortunately that is not going to be an easy thing to accomplish: the casino locks its rate-of-pay to the player's activity -- obviously meaning your deposits -- and you are (presumably) at the bottom of the ladder. Since that's something you agreed to when you signed on and accepted the Terms getting that changed for you would be entirely up to their discretion and they are not known for being overly responsive to personal appeals, or any appeals for that matter.

They used to have a very active and helpful rep here on the forums but that was some time ago and that's not been the case in recent years.

I think dunover and I are pretty much on the same page: the best you can realistically hope for here is that they pay you as they've said they would and they continue to do so for the duration. Of course you are going to have to act in your own interests by not touching your balance until you have been paid in full. Clearly their system is designed to "encourage" you to play back some or all of your winnings and if you do so you're screwed. The best advice anyone can offer you has already been given: take the 500/week, consider it as payment for your continuing self-discipline in leaving the balance alone, and be happy knowing that most of us would love to be in your shoes.

If they don't fulfil their obligations, meaning something goes sour and they stop paying you, then by all means please do check out our Pitch-A-Bitch FAQ and consider filing a complaint. Winward tends to be very aloof when it comes to player complaints but they have gone to some effort over the years to stay off the blacklists. If it helps none of the casinos in their group -- Blacknote Entertainment Group which appears to include Winward, Casino Moons, Slots Village, Go Casino Club and Rich Casino -- have had complaints here at Casinomeister over the past year or so. That is never a coincidence and should, if I may hazard an educated guess, bode well for you and your continued weekly payments.

 

[shewoff]

Your right maxd and dunover too. My only concern is the time limit on not making a deposit or playing for that matter? True they have their own T and C and i like other,s here I have looked too see if there is anything that hold,s out a red light but I have found nada. Unless there is something that is not linked or visible and until they do something to change our mind,s then we must look to the out come and hope for the best But i feel that maybe a bit too much as most of us here know what may come? $500.00 a week is better than nothing. But i would be very surprised if it lasted long enough for that to be seen. I have hoped for such a win at a reputable casino for year,s and it still may happen and when it does for other,s I feel a huge amount of hope that it may indeed happen. "Keep The Faith" and cover your option,s. Peace out! Out Of The Mist! shewoff​

 

[sweetpea71]

i hope you get your money back some of it stick to the good casinos. keep us informed and good luck

 

[Chipkin9]

Absolutely ludicrous OP. I feel for you.

Dunover has hit the nail on the head as he often does.

You can only hope that Winward pay you the installments as stated; if they decide at their discretion to raise the withdrawal limit all the better for you, but don't hold your breath.

I would like to add to what Dunover suggested and say this.

Is there anything you have been looking to buy lately?

New $3000 Laptop? 6 weeks of $500 payments - BOOM!

New £3500 TV? 7 weeks of $500 payments - NICE!

Wanted to visit somewhere but never had the money? Take two week holiday, $5000 10 weeks - LOVELY!

This should be motivation enough to not want to pay any money back into that "casino".

Just spend it and treat yourself for the next 3 years

I would not give them the satisfaction.

 

[jjezebel37]

When I was younger I used to think money was important. Now that I'm older I now know it is!! ☺

 

[grnmountainman]

Absolutely ludicrous OP. I feel for you.

Dunover has hit the nail on the head as he often does.

You can only hope that Winward pay you the installments as stated; if they decide at their discretion to raise the withdrawal limit all the better for you, but don't hold your breath.

I would like to add to what Dunover suggested and say this.

Is there anything you have been looking to buy lately?

New $3000 Laptop? 6 weeks of $500 payments - BOOM!

New £3500 TV? 7 weeks of $500 payments - NICE!

Wanted to visit somewhere but never had the money? Take two week holiday, $5000 10 weeks - LOVELY!

This should be motivation enough to not want to pay any money back into that "casino".

Just spend it and treat yourself for the next 3 years

I would not give them the satisfaction.

Thanks for the post! I honestly have everything I want and need. I'm not crying poverty, I have a good job, my wife has a good job, nice house and most importantly we have our health! I do have 3 young children that are in daycare $$$$ If Winward says the best they can do is send me 500-1000$ a week for the next 3 years then I guess I will have to take it, gladly at that! I feel like this is as good a time as I will ever have to walk away from online casinos. Go out on top, not play back any winnings and live a healthy comfortable life!

 

[grnmountainman]

I expect that by "a good outcome" you mean a faster rate of payments. Unfortunately that is not going to be an easy thing to accomplish: the casino locks its rate-of-pay to the player's activity -- obviously meaning your deposits -- and you are (presumably) at the bottom of the ladder. Since that's something you agreed to when you signed on and accepted the Terms getting that changed for you would be entirely up to their discretion and they are not known for being overly responsive to personal appeals, or any appeals for that matter.

They used to have a very active and helpful rep here on the forums but that was some time ago and that's not been the case in recent years.

I think dunover and I are pretty much on the same page: the best you can realistically hope for here is that they pay you as they've said they would and they continue to do so for the duration. Of course you are going to have to act in your own interests by not touching your balance until you have been paid in full. Clearly their system is designed to "encourage" you to play back some or all of your winnings and if you do so you're screwed. The best advice anyone can offer you has already been given: take the 500/week, consider it as payment for your continuing self-discipline in leaving the balance alone, and be happy knowing that most of us would love to be in your shoes.

If they don't fulfil their obligations, meaning something goes sour and they stop paying you, then by all means please do check out our Pitch-A-Bitch FAQ and consider filing a complaint. Winward tends to be very aloof when it comes to player complaints but they have gone to some effort over the years to stay off the blacklists. If it helps none of the casinos in their group -- Blacknote Entertainment Group which appears to include Winward, Casino Moons, Slots Village, Go Casino Club and Rich Casino -- have had complaints here at Casinomeister over the past year or so. That is never a coincidence and should, if I may hazard an educated guess, bode well for you and your continued weekly payments.

Yes by good outcome I am expecting on time weekly payments. ALthough it seems they will be small, it is money nevertheless. Glad to hear that the complaints seem to be dialed down slightly over the past year. My first withdrawal is pending as of yesterday, I'd like to note that it is for 5K as this was the max that the system allowed me to withdraw for the week. Chat said it will take 72 hours "tops" to be approved.

 

[KasinoKing]

They used to have a very active and helpful rep here on the forums but that was some time ago and that's not been the case in recent years.

I expect that was Malci who was with the Winward Group for 10 years until she left the company in August this year.
I met her once or twice and I believe Bryan knew her personally too.

The new contact I have been communicating with recently has been extremely helpful and very fast to respond to my e-mails, and I honestly believe this group has improved significantly over the last several years, so I hope this bodes well for the OP.

They are certainly not a "tin pot" company running on a limited budget: they operate 8 online casinos (including Live Dealers) and 3 Bingo sites. Winward Casino itself has been online since 1998.

KK

 

[spintee]

There is one more problem I have seen

7.4 Once approved, a withdrawal request can take between 24 hours to 12 business days to be finalized

Now either they say this to cover there arss as it could take a few days for payment to arrive OR it could take up to 12 days for them to release the payment, Now if its the later than most casino that do this than they not normally allow you to make another withdraw until the the last one is finalised (as they put it)

so a few days to be approved than up to 12 days to be finalised, This could in fact double the original 3 year that was mentioned as works out 500 a fortnight

 

[dunover]

There is one more problem I have seen

7.4 Once approved, a withdrawal request can take between 24 hours to 12 business days to be finalized

Now either they say this to cover there arss as it could take a few days for payment to arrive OR it could take up to 12 days for them to release the payment, Now if its the later than most casino that do this than they not normally allow you to make another withdraw until the the last one is finalised (as they put it)

so a few days to be approved than up to 12 days to be finalised, This could in fact double the original 3 year that was mentioned as works out 500 a fortnight

No. It certainly doesn't. There is nothing stopping him from initiating a w/d every 7 days. In this case it would only affect w/d no.1. Say it took 10 days, thereafter these 10 days would appear in his account in a 7-day recurring cycle. I think like most casinos they are erring on the safe side; mostly it'd be 2-5 days. I think common-sense would prevail here as it's a recurring weekly payment. Wayward Casino are on public scrutiny here. See how they perform.

 

[hedgehok]

You might consider to use "some" of your winnings to climb up the VIP ladder and "show some activity" to increase the weekly limits. However if you choose to do so, be very careful with the game-selection and your bets. Just check how realistic this is for you. With that massive bankroll it should be easy to reach the Silver-VIP stage which increases the limit by 2.5 times (according to T&C)

Casinos which pay in such low installments usually don't like it when you don't play at all and find silly excuses to not pay you. If you at least play 1-2 times a week with cautious bets you might lose a little bit back but will be paid quicker. Maybe some Blackjack or low-variance slots.

However before you start doing that wait if KK or somebody else that knows the casino people in person can get some reliable information about your payment-plan. Fingers crossed that you will get paid.

 

[spintee]

No. It certainly doesn't. There is nothing stopping him from initiating a w/d every 7 days. In this case it would only affect w/d no.1. Say it took 10 days, thereafter these 10 days would appear in his account in a 7-day recurring cycle. I think like most casinos they are erring on the safe side; mostly it'd be 2-5 days. I think common-sense would prevail here as it's a recurring weekly payment. Wayward Casino are on public scrutiny here. See how they perform.

I completely understand that, But I am sure it will not take me long to find a few threads where this has happened before, Either the withdraw was reversed back to there account or the further withdraws was on hold until the payment was sent out, I know where your coming from with the cycle, But the cycle could be as much as 14 days, so the 2nd withdraw may not happen until the pending period is up and than the UP TO 12 days,

It should be common sense with a weekly pay out, But we are not talking about our standard casino here, Them rules are in place for a reason and the casino it self has been around long time, So these terms have been tried and tested many of times and any casino that has got this limit amount and with all the bad reviews, Must have the up to 12 days for a reason,

"I think like most casinos they are erring on the safe side; mostly it'd be 2-5 days" Not from what I have been reading all last night, what other casino has up to 12 days unless they had intention to use this?

Time will tell and I do hope the OP gets it settled,

 

[shewoff]

Good one hedgehok, I agree completely and only if you don,t step on anything that will cost you your payout? That is the most important item here. And I saw this "Force Mejoure" I hope I got the spelling right. That is like "Imminent Domain" in other word,s they make the rule,s.Very testy there with the language and sneaky i think.Peace Out! Out Of The Mist! shewoff​

 

[nisosbar]

I played at Winward years ago after reading the positive experiences of another player (here at CM) - I recall I enjoyed the games there as much as any other software, and the payouts seemed very fair. I also got paid a few times, promptly, and without complications. These were very small amounts, however.

I think the Sloto group runs some Top Game casinos, and they would be my go-to TG casinos if I got a hankering to play these slots again.