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Life changing win at Winward Casino!

ginzink said:
If the op is paid i think il try the casino. It is different games than rtg, netent, wms etc? Fingers crossed
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Thats got to be the worst statement I have heard in a long time, After every think that has been said about these and you would still risk your cash?

I am sure there's a few decent casino's that have diffrent games, Hope a few will jump in with some suggestions
 
grnmountainman said:
Thanks everyone, I have a horrible feeling about this and truly hope someone can help me. This would go a long way in helping my family.

I asked support and they told me to keep playing and the 500 limit MAY be increased based on my play. I have no interest in playing the games they have any more. I just want my money.
Click to expand...

What kind of rogue behaviour is that? I understand they hope you wil lose your fair won money, but withdrawal limits based on how much you play is a BS term.
 
hedgehok said:
You might consider to use "some" of your winnings to climb up the VIP ladder and "show some activity" to increase the weekly limits. However if you choose to do so, be very careful with the game-selection and your bets. Just check how realistic this is for you. With that massive bankroll it should be easy to reach the Silver-VIP stage which increases the limit by 2.5 times (according to T&C)

Casinos which pay in such low installments usually don't like it when you don't play at all and find silly excuses to not pay you. If you at least play 1-2 times a week with cautious bets you might lose a little bit back but will be paid quicker. Maybe some Blackjack or low-variance slots.

However before you start doing that wait if KK or somebody else that knows the casino people in person can get some reliable information about your payment-plan. Fingers crossed that you will get paid.
Click to expand...

That makes no sense, because they will reduce the VIP-level again if you don't keep playing (term 7.7.5)
 
Wow nice win OP. Please, please, please don't give any of it back. Unless its strategic for you to play a little.
 
I too will try their casino if this player gets paid!

Goodluck OP and be happy you're getting paid in instalments (you sound like the kinda guy that might go on some ludicrous spending spree if he got paid all in one shot, lol).
 
ginzink said:
If the op is paid i think il try the casino. It is different games than rtg, netent, wms etc? Fingers crossed
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jshort said:
I too will try their casino if this player gets paid!

Goodluck OP and be happy you're getting paid in instalments (you sound like the kinda guy that might go on some ludicrous spending spree if he got paid all in one shot, lol).
Click to expand...

If you pop back in 3 years we should finally know if the OP got paid the full amount :D
 
rockycatt said:
:confused: does this confirm the software is on the up and up :what: by what other means could he hit that bug in real money play

just saying ;)
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It is not a bug in my opinion. TopGame is not the best iGaming-software available. It's not for nothing that almost no licensed casinos work with TopGame software. That makes that this sort of providers are putting less conditions to casinos that want to use their stuff, because they're happy there's somebody wanting to use their software. Net Entertainment or MicroGaming do require guarantees and for sure TopGame requires less.

And also this sort of casinos want to compete with the big guys while they do not have the money to buy marketing and they do not have quality games like the bug guys do have. They give bonuses they cannot afford, they offer max. bets that can result in prizes they cannot pay out, etc...

Best thing is to avoid them. If you have such a win at a for example NetEnt casino. They will usually pay you as they do not have silly withdrawal limits. And if not, you're always able to discuss it with Net Ent directly or with the license authority n UK or Malta.

In this case: TopGame won't give a **** if WinWard pays out or not. TopGame does not have a reputation to defend, like MG and NetEnt do have. The license authority does not even exist in this case. They're telling you they've got a license under supervision of Costa Rica (and bla bla). That just means that you've got a company in Costa Rica and you can do what you want as long as you don't bother Costa Ricans with your casino. To discuss this topic in Costa Rica makes no sense, because they do not care and they will tell you, you should have red the terms.

WinWard can do what they want now, as nobody will take them to court in Costa Rica... even if you win such a case at court, what than? Send a bailliff to Costa Rica to some postbox firm ?

It is said here I guess, but what this sort of casinos better would do is offer bonuses they can afford and lower the max bets. But.... than they cannot compete anymore with legit casinos.
 
Biti said:
It is not a bug in my opinion. TopGame is not the best iGaming-software available. It's not for nothing that almost no licensed casinos work with TopGame software. That makes that this sort of providers are putting less conditions to casinos that want to use their stuff, because they're happy there's somebody wanting to use their software. Net Entertainment or MicroGaming do require guarantees and for sure TopGame requires less...
Click to expand...
You post just reminded me, that for the last month or so this group have had banners on their websites saying they also have NetEnt, Betsoft, Play’N’Go, iSoftBet and NYX.
When I queried this with them, they said they are coming soon...!
I pointed out (in no uncertain terms) that they should not have these banners on their websites if they don't CURRENTLY offer those providers - and I see that today they are no longer there. (They were there a couple of days ago).

Whether they are still coming or if there was something odd going on, only time will tell...

This shot was from their sister casino - but all their casinos had this same footer on their home pages.
 

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There seems to be some advice here from people that you should play more in order to get your vip level to rise, to be able to withdraw more.

Please DON'T do that. Because even IF they rise your wd limits, they will lower them back to the lowest limit if you are being inactive, meaning you stop playing on some weeks. I find this to be absolute nonsense, but they sure do that.

What casino does not list how much you have to play in order for your vip limit to rise, and how to keep it on higher level , there is no direct mentioning on what is required for higher vip level, and how to keep it there. Winward.

"In order to check the VIP level, the Account Holder may contact Winward Casino’s representatives."

Im pretty hopeful you will get paid, if you have the patience to wait it out and have not broken any of their t&c.
 
I'd suggest you do not play any of it. If you are seen as weak, I suspect you will encounter more stalling and delays.

Winward has been around a long time. Just make your withdrawals weekly and enjoy the boost to your life for years to come. I would not count on them being timely however, so don't borrow expecting to have regular income to pay back a loan.

If you want larger items, save up for them.

If you hope to accelerate payments somewhat, I'd take a "geez, I'd love to play again, but I need to be paid first" kind of approach. Explain that you do not wish to extend the period to get paid by winning some more. Tell them how great they are, and how much you can't wait until you can deposit again with them. Then close your account and walk away after you receive your last payment.
 
Even though this casinos seems to have been in operation for a long time, it doesn't mean diddly squat. As far as I know, it has come under several ownerships and management - and most of the time they've walked a thin line of dodginess.

But this statement from support takes the cake. To encourage someone to play their winnings back is downright rogue behavior. These tactics give the industry an bad name, and casinos that pull stunts like this should be shut down.

If the OP could send me the original statement, that would be great.
 
Casinomeister said:
Even though this casinos seems to have been in operation for a long time, it doesn't mean diddly squat. As far as I know, it has come under several ownerships and management - and most of the time they've walked a thin line of dodginess.

But this statement from support takes the cake. To encourage someone to play their winnings back is downright rogue behavior. These tactics give the industry an bad name, and casinos that pull stunts like this should be shut down.

If the OP could send me the original statement, that would be great.
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I would if I could. Will keep you all posted
 
grnmountainman said:
Documents have been approved and account has been fully verified. That didn't take long as I just submitted documents about 4 hours ago. Just submitted my maximum withdraw which it stated to be 5000 per week.

We shall see. I am logged out and not going to play any of this win back! :D
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Can you confirm that your maximum is now $5,000 per week - or was that just an unfortunate typo? :confused:

I have just heard back from my contact (apparently on holiday yesterday), but no definitive answer yet as they wanted more info, which I have now supplied. I'm trying not to tell them too much just yet - I'm just "probing" to find out exactly what their withdrawal policy is.

KK
 
KasinoKing said:
Can you confirm that your maximum is now $5,000 per week - or was that just an unfortunate typo? :confused:

I have just heard back from my contact (apparently on holiday yesterday), but no definitive answer yet as they wanted more info, which I have now supplied. I'm trying not to tell them too much just yet - I'm just "probing" to find out exactly what their withdrawal policy is.

KK
Click to expand...

Yes it was 5000, after reading all of the comments I figured there was no way in hell that they were going to pay me. So I withdrew the 5000 as I figured they may pay up this amount and it's really all that I need......then foolishly I LOST the rest. Yes that's right LOST it....afterwards I logged in and it says my account is locked.

This casino is a joke.
 
grnmountainman said:
Yes it was 5000, after reading all of the comments I figured there was no way in hell that they were going to pay me. So I withdrew the 5000 as I figured they may pay up this amount and it's really all that I need......then foolishly I LOST the rest. Yes that's right LOST it....afterwards I logged in and it says my account is locked.

This casino is a joke.
Click to expand...

How on earth can you blow 80K in such a short period??? :o

Blow 10 or 20K but you don't give them the satisfaction to lose the lot. They are sitting there now and are laughing.
 
grnmountainman said:
Yes it was 5000, after reading all of the comments I figured there was no way in hell that they were going to pay me. So I withdrew the 5000 as I figured they may pay up this amount and it's really all that I need......then foolishly I LOST the rest. Yes that's right LOST it....afterwards I logged in and it says my account is locked.

This casino is a joke.
Click to expand...

The thread just gets crazier, So depo 350 win 85k take out 500 and blew the rest? If I owned that casino I would of paid you the 500 and hoped for you to deposit more,

At least they can do is give you the 500 or your deposit but from the start I knew something was not right
 
grnmountainman said:
Yes it was 5000, after reading all of the comments I figured there was no way in hell that they were going to pay me. So I withdrew the 5000 as I figured they may pay up this amount and it's really all that I need......then foolishly I LOST the rest. Yes that's right LOST it....afterwards I logged in and it says my account is locked.

This casino is a joke.
Click to expand...

Even if you believed that they wouldn't payout the rest, that still doesn't explain why on Earth you decided to play it!

After reading this thread, I will never play at this casino, but I think that perhaps you need to go see a therapist!
 
grnmountainman said:
Yes it was 5000, after reading all of the comments I figured there was no way in hell that they were going to pay me. So I withdrew the 5000 as I figured they may pay up this amount and it's really all that I need......then foolishly I LOST the rest. Yes that's right LOST it....afterwards I logged in and it says my account is locked.

This casino is a joke.
Click to expand...

586.gif
 
jshort said:
Even if you believed that they wouldn't payout the rest, that still doesn't explain why on Earth you decided to play it!

After reading this thread, I will never play at this casino, but I think that perhaps you need to go see a therapist!
Click to expand...

They wouldn't pay it as they had blacklisted me from there sister sites. I had no possible way of collecting any of that money. I played it to pass the time as it was essentially play money. With that said it was a blessing in disguise as I have self banned myself from online casinos.

So much more to life to live for then wasting my time with online gambling.

This is a terrific site and I wish you all nothing but the best! God bless and take care!
 
grnmountainman said:
Yes it was 5000, after reading all of the comments I figured there was no way in hell that they were going to pay me. So I withdrew the 5000 as I figured they may pay up this amount and it's really all that I need......then foolishly I LOST the rest. Yes that's right LOST it....afterwards I logged in and it says my account is locked.

This casino is a joke.
Click to expand...
You are fucking joking right? :eek:

You're seriously trying to tell me that a few negative comments from people who have never even had any dealings with this casino persuaded you to throw away $80,000 of your "Life Changing Win"??? :what:

I was doing my darned hardest to try and help you get paid as quickly as possible.
There was NEVER any doubt in my mind that they would have paid you the FULL amount, even if it did have to be @ $500 per week, $5,000 per week, or whatever.

I was right with my first comment in this thread - too late for ask for help here.
Here's some links to the places when you REALLY need to go for help:
www.gamblersanonymous.org, www.gamcare.org.uk, www.gambleaware.co.uk

And thanks a bunch for completely wasting a couple of hours of my valuable time! :mad:
The only joke round here is YOU!

KK
 
KasinoKing said:
You are fucking joking right? :eek:

You're seriously trying to tell me that a few negative comments from people who have never even had any dealings with this casino persuaded you to throw away $80,000 of your "Life Changing Win"??? :what:

I was doing my darned hardest to try and help you get paid as quickly as possible.
There was NEVER any doubt in my mind that they would have paid you the FULL amount, even if it did have to be @ $500 per week, $5,000 per week, or whatever.

I was right with my first comment in this thread - too late for ask for help here.
Here's some links to the places when you REALLY need to go for help:
www.gamblersanonymous.org, www.gamcare.org.uk, www.gambleaware.co.uk

And thanks a bunch for completely wasting a couple of hours of my valuable time! :mad:
The only joke round here is YOU!
KK
Click to expand...

I seriously have to agree with you here and well said!!!
 
FUCK ME!!!!

Well said KK, I'm totally pissed and I wasn't the one putting in the graft trying to help!!!

From the earlier comments in this thread there is no way I pictured this going the way it has.

I would have fought with my last breath to at least get as much as possible, it would have been YEARS before I gave up, even £500 a week is nearly double for most peoples 'take home' wage in the UK.

It could have been the roguest of rogues and I still wouldn't give up nor reverse a single penny.

No Self Control, Zero Patience, NO RESPECT and a BIG problem - Good Luck
 
They wouldn't pay it as they had blacklisted me from there sister sites. I had no possible way of collecting any of that money. I played it to pass the time as it was essentially play money

I smell a rat here, trying to knock a casino due to what ever happened,Still with them rules I would of not even thought about deposit
 
grnmountainman said:
They wouldn't pay it as they had blacklisted me from there sister sites. I had no possible way of collecting any of that money. I played it to pass the time as it was essentially play money. With that said it was a blessing in disguise as I have self banned myself from online casinos.

So much more to life to live for then wasting my time with online gambling.

This is a terrific site and I wish you all nothing but the best! God bless and take care!
Click to expand...

To be honest you don't really deserve to be a member of this community.

You knew KK was putting effort in to get you paid, yet in the meantime you "diddlydaddly" sit and play 80K. I am disgusted at such disrespect :( :mad:

Don't ever come back asking for help as you surely lost my support.
 
grnmountainman said:
They wouldn't pay it as they had blacklisted me from there sister sites. I had no possible way of collecting any of that money. I played it to pass the time as it was essentially play money. With that said it was a blessing in disguise as I have self banned myself from online casinos.

So much more to life to live for then wasting my time with online gambling.

This is a terrific site and I wish you all nothing but the best! God bless and take care!
Click to expand...

Not only a rat Terry but a load of bullshit too!!!

This has to be the weakest self-excuse I have ever read and if that rat is lurking somewhere under the floor boards at least they are here just in time for the 'Evil Player' award :thumbsup:
 
spintee said:
They wouldn't pay it as they had blacklisted me from there sister sites. I had no possible way of collecting any of that money. I played it to pass the time as it was essentially play money

I smell a rat here, trying to knock a casino due to what ever happened,Still with them rules I would of not even thought about deposit
Click to expand...
The point is, they are not actually "sister" casinos - they are all skins of one casino.
So if you sign-up to Casino Z, you are also a member of casinos U, V, W, X and Y.
Therefore, if they close your account at one, you are blocked at all.

Closing an account while a first, very large withdrawal is fully checked and verified is not unprecedented, even with some Accredited casinos.
A little bit of patience would have gone a LONG way for the OP.
... unfortunately it appears he has NONE!

KK
 
Harry_BKK said:
To be honest you don't really deserve to be a member of this community.

You knew KK was putting effort in to get you paid, yet in the meantime you "diddlydaddly" sit and play 80K. I am disgusted at such disrespect :( :mad:

Don't ever come back asking for help as you surely lost my support.
Click to expand...

My apology isn't worth your time and KK sorry to put you in the spot that I did. Please ban me from the site. No hard feelings from me....completely understand where you are coming from.

I played this entire situation completely and horribly wrong! I own my actions and now must live with them. My deepest and sincerest aplogies.
 
grnmountainman said:
My apology isn't worth your time and KK sorry to put you in the spot that I did. Please ban me from the site. No hard feelings from me....completely understand where you are coming from.

I played this entire situation completely and horribly wrong! I own my actions and now must live with them. My deepest and sincerest aplogies.
Click to expand...

I reported this post and asked the mods to put you in the quit gambling forum.

Please look for help and take this as a lesson never to forget.
I wish you the best!
 
KasinoKing said:
The point is, they are not actually "sister" casinos - they are all skins of one casino.
So if you sign-up to Casino Z, you are also a member of casinos U, V, W, X and Y.
Therefore, if they close your account at one, you are blocked at all.

Closing an account while a first, very large withdrawal is fully checked and verified is not unprecedented, even with some Accredited casinos.
A little bit of patience would have gone a LONG way for the OP.
... unfortunately it appears he has NONE!

KK
Click to expand...

I think the OP knew this from the start, Got there excluded treatment than tried it in here, Saying that if they are bugged casinos than of course they are going to let him sign up, I like to believe people and normally do, I am no idiot but like to give the benefit of the doubt,

But this story just goes on
 
@OP - you have took the severe back lash as 100% brought on by yourself and deserved!

However you have apologised, taken the blame in full and admitted you have a problem so well done for that.

My final comment in this thread will be to say, make sure you follow it through and good luck!
 

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