Leovegas - Holy Diver slot frozen on first spin of level 3 free spins trigger.

Leo Vegas is reviewed at Casinomeister
So just phoned them up, They said it has now in progress and it has been prcoessed and the provider is now in the process of looking into it and ending the game round and sending the result of what it should have paid back to Leovegas so they can credit it for me. So looks like it will not be today. But probably hopefully by the end of the week. I will ring again tomorrow.
 
Ask for a ticket number and ill check for you ;)
 
@L&L-Jan - Well I am on the phone to them again now. They said now that there wont be a ticket number as they deal with the provider direct. She said it is just internal stuff or something? Oh well :( Thanks anyway L&L Jan :)
 
Took them 5 business days to refund me the $20 they too from my bank. They are a busy casino I would imagine.

Yeah well busy or not, they should hire more staff then, So matters can get resolved in a more speedier fashion and they should also have a active rep on CM, it is not very good that their reps are basically absent. I would say that is bordering on breaching their accredited status to be honest with ya.
 
Yeah well busy or not, they should hire more staff then, So matters can get resolved in a more speedier fashion and they should also have a active rep on CM, it is not very good that their reps are basically absent. I would say that is bordering on breaching their accredited status to be honest with ya.

Their rep were online late last night so they have been here. Did you pm the rep directly? If so you should have got a reply at least.
 
Their rep were online late last night so they have been here. Did you pm the rep directly? If so you should have got a reply at least.

Nah, I didn't pm the rep this time, thought they should have at least saw the thread themselves without me having to PM them the link to the thread. If they was active, they should make sure to check all sections themselves. Without the need of PM's being sent to be fair, just my opinion anyway :p :)
 
Nah, I didn't pm the rep this time, thought they should have at least saw the thread themselves without me having to PM them the link to the thread. If they was active, they should make sure to check all sections themselves. Without the need of PM's being sent to be fair, just my opinion anyway :p :)

No, we can't ask them to read the whole forum. You need to send a pm about your issue of course. No one have even linked the rep to this thread, just the rep from BTG.
 
Well I just looked at the rep list, I can only see 2 reps now? And one is the Leovegas Rep, the other is Leovegas Affiliate Manager rep. I can not find any others?

The Leovegas Rep shows no Activity or last seen info either. The Leovegas affiliate rep one was last seen on 14th? So which are the others? and why if there is any others are they not listed on the rep list pages?
 
Yes and look.

upload_2019-1-29_19-5-48.png

No last seen message? So where did Trillej get that info about active last night from?

I pm'ed this rep now anyway. Even though there is no last seen info listed :p
 

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